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The Madrid Protocol is


A) a method of registering a trademark with language adaptations for different countries.
B) the act of collectively seeking a trademark for an entire industry in Spain.
C) a form of national branding,i.e. ,"Chilean Sea Bass."
D) a treaty that facilitates the protection of U.S.trademark rights throughout the world.
E) an agreement to stop piracy of noncopyrighted products abroad.

F) A) and D)
G) None of the above

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The recent large decline in __________ has had a psychological impact on consumers who tend to spend more when they feel their net worth is rising and postpone purchases when it declines.


A) automobile prices
B) fuel prices
C) the number of people competing for jobs
D) consumer confidence
E) property values

F) A) and E)
G) B) and E)

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Which of the following statements is most accurate?


A) Some companies use mobile marketing to reach geographic concentrations of ethnic groups on their smartphones or tablet devices.
B) Most consumer packaged good firms have now moved their advertising accounts from multicultural agencies to their own in-house advertising agencies to realize greater marketing efficiencies.
C) Many companies have failed to encourage their advertising agencies to develop "total market" messages that reach all ethnic groups.
D) Since racial and ethnic groups tend to be equally dispersed throughout the U.S. ,multicultural marketing programs need not be developed.
E) Due to the "melting pot" effect,racial and ethnic groups in the U.S.tend to have very similar attitudes,communication preferences,and lifestyles,which means that they will respond similarly to advertising messages.

F) B) and C)
G) A) and E)

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Because there are few sellers,price competition among firms is not desirable for them in which form of competition?


A) pure competition
B) cross-market competition
C) a monopoly
D) monopolistic competition
E) an oligopoly

F) B) and D)
G) A) and B)

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Some industries have opted for self-regulation of their members to ensure that each acts fairly.Discuss potential problems associated with self-regulation,and give an example of it.

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An alternative to government control is ...

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A sudden drop in the average consumer income would be an example of which environmental force?


A) economic
B) competitive
C) technological
D) social
E) regulatory

F) All of the above
G) A) and B)

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The blended family refers to a family


A) that is formed by merging two previously separated units into a single household.
B) that contains both male and female children.
C) that houses two or more generational cohorts under the same roof.
D) in which its members are of multiple races and/or ethnicities.
E) in which parents raise nonbiological children,either through adoption or foster care.

F) B) and E)
G) A) and D)

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According to the textbook,four new technologies are expected to have impact on marketing.These are:


A) biotechnology,smart grid services,natural user interfaces,and social networks.
B) neuron technology,lithium batteries,cloud computing,and wireless power.
C) crowdsourcing,genomics,QR codes,and smart bio watches.
D) the "Internet of Things," "five sense" computing,smart grid services,and 3D dressing rooms.
E) nanotechnology,autobots,cloud computing,and electric cars.

F) A) and E)
G) A) and D)

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Culture is a component of what type of environmental force that must be scanned to assess its impact on the organization's marketing environment?


A) regulatory
B) technological
C) competitive
D) economic
E) social

F) A) and E)
G) C) and D)

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Between 1962 and 2012,adult coffee consumption has


A) steadily increased each year.
B) steadily decreased each year.
C) remained steady.
D) increased significantly due to adults consuming prepared coffee away from home at outlets such as Starbucks.
E) fluctuated,first declining and then increasing.

F) B) and E)
G) None of the above

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UGG Australia built a strong reputation among women with its high quality sheepskin boots.The firm is now attempting to attract men with new products.To reach them,UGG is


A) offering its existing women customers a "Buy 1 Pair,Get 1 Free" deal on its lines of men's boots.
B) using New England Patriots quarterback Tom Brady as a spokesperson.
C) using product placements in TV programs,such as Two and a Half Men and ESPN's SportsNation,that men primarily watch.
D) outfitting players of the Australian Football (rugby) League.
E) targeting skate boarders and snow boarders with its "Be Stupid" campaign.

F) All of the above
G) C) and D)

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Regulation refers to


A) the restrictions that state and federal laws place on business with regard to the conduct of its activities.
B) constraints placed on businesses for activities that are legal but unethical.
C) society's values and standards that are enforceable in the courts.
D) requirements concerning which customers a firm may serve or not serve.
E) the moral principles and values that govern the actions and decisions of an individual or group.

F) A) and D)
G) A) and E)

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Which of the following has currently affects the baby boomer generation in a significant way?


A) They are beginning to have children.
B) They are getting their high school and college educations.
C) They are currently retiring or nearing retirement age.
D) They are just being born.
E) They are beginning their primary school educations.

F) A) and E)
G) A) and D)

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When consumer expectations are low based on how they respond to the question,"Looking ahead,do you think that a year from now you will be better off financially,worse off or just about the same as now?" from the Index of Consumer Sentiment conducted by the Survey Research Center at the University of Michigan,economic conditions are MOST LIKELY to be __________ in the near future?


A) booming
B) recessionary
C) at full employment (i.e.unemployment is projected to be ≤ 5%)
D) hyperinflationary
E) static

F) B) and C)
G) A) and E)

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Demographics refer to


A) the description of a population according to its values or cultural beliefs.
B) an objective measurement of a person's likelihood to purchase a product or service.
C) the psychological profile of prospective consumers.
D) the density of a population in a geographic area.
E) the description of a population according to selected characteristics such as age,gender,ethnicity,income,and occupation.

F) D) and E)
G) A) and B)

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In business,the four basic forms of competition are:


A) pure competition,limited competition,oligopoly,and monopoly.
B) dictatorship,monarchy,oligarchy,and democracy.
C) pure competition,cross-market competition,oligopoly,and pure monopoly.
D) pure competition,monopolistic competition,oligopoly,and pure monopoly.
E) technological competition,market competition,governmental competition,and environmental competition.

F) A) and D)
G) A) and C)

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Exurbs are


A) statistical areas of at least 50,000 or more people.
B) remote suburbs.
C) statistical areas of at least 10,000 but less than 50,000 people.
D) statistical areas that contains a population of 2.5 million or more.
E) the combination of metropolitan statistical areas and micropolitan statistical areas.

F) C) and D)
G) A) and D)

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Components of a consumer's income include __________.


A) inflation,recession,and depression
B) salaries,taxes,and assets
C) gross,disposable,and discretionary income
D) sales taxes,income taxes,and property taxes
E) assets,liabilities,and equities

F) B) and E)
G) B) and C)

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Business practices or conditions that make it difficult for new firms to enter the market are referred to as __________.


A) market obstructions
B) barriers to entry
C) switching costs
D) import-export firewalls
E) preemptive practices

F) C) and D)
G) B) and E)

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The Sierra Club is the oldest continuously operating environmental organization.By 2001,its growth had plateaued.To rekindle interest in the organization,its members elected a new 23-year-old president who promised to use MTV artists to create public service announcements about the organization targeting his generational cohort,who are members of


A) Generation X.
B) Generation Y.
C) Generation Z.
D) baby busters.
E) baby boomers.

F) C) and D)
G) A) and D)

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