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Web-based platforms of human resource information system that include performance management modules:


A) Create more performance management problems than they solve
B) May be seen as eliminating the separations of time,distance and culture experienced by multinational firms
C) May be seen as a response to the separations of time,distance and culture experienced by multinational firms
D) May be seen as increasing and making more obvious the separations of time,distance and culture experienced by multinational firms

E) A) and B)
F) All of the above

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MNEs control performance by what means?

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According to Figure 6-2 on page 159, for...

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What tool assists an organization in collecting accurate performance data and allows for cross-employee comparisons?


A) Local implicit norms
B) Standardized appraisal forms
C) Local performance diaries
D) Standardized performance goals

E) B) and C)
F) C) and D)

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According to Hays,the "trouble shooter" is:


A) The individual sent from a subsidiary back to headquarters because they are a performance problem
B) The individual in a local subsidiary who holds his or her employees to an impossibly high standard in performance appraisal reports
C) The individual sent to a local subsidiary to identify redundant employees and fires them
D) The individual sent to a local subsidiary to analyze and solve particular operational problems

E) All of the above
F) A) and C)

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The international business traveler can be described as an expatriate.

A) True
B) False

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What can be described as the strongest stressors in expatriate "overseas" work environment?


A) Uncertainty regarding culture differences and language
B) Uncertainty regarding objectives,goals and role requirements
C) Uncertainty regarding job retention
D) Uncertainty of who to report to and who is in the line of command

E) B) and C)
F) B) and D)

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If perceived financial benefits and career progression are not met during an assignment,the level of motivation and commitment will decrease thus affecting performance.

A) True
B) False

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Individuals are likely to blame lack of job discretion on the following:


A) The culture,role,and organization
B) The organization,the job and the location
C) The job,location and culture differences
D) Culture,the job and the Chief Executive Officer

E) A) and B)
F) A) and C)

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One problem with an annual performance appraisal is:


A) Managers often miscommunicate how to improve the expatriate's job performance in a timely manner.
B) Technological improvements have made the evaluation obsolete.
C) Employees do not receive consistent frequent feedback in order to improve
D) Email feedback has replaced the need for a formal employee evaluation

E) B) and C)
F) A) and B)

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In which country do managers find it difficult to directly point out a work-related problem or error by a subordinate?


A) USA
B) China
C) Japan
D) Indonesia

E) A) and B)
F) B) and C)

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An appraisal system which builds upon the strengths while minimizing their disadvantages uses all of the following criteria:


A) Hard ,soft and contextual goals
B) Financial,corporate and cross-cultural goals
C) Interpersonal ,financial and cultural goals
D) Hard goals,cultural and corporate goals

E) A) and D)
F) A) and C)

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A Japanese manager cannot directly point out a work-related problem or error committed by a subordinate.

A) True
B) False

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An operative:


A) Is a subsidiary manager
B) Reproduces a foreign subsidiary structure
C) Is an individual sent to a subsidiary to solve a particular problem
D) Is an individual whose assignment is to perform functional job task

E) B) and C)
F) B) and D)

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The turbulence of the global environment requires that long-term goals be


A) Inflexible to major environment events
B) Realistic and in line with corporate goals
C) Ambitious to meet the growing needs of the organization
D) Flexible to respond to market contingencies

E) None of the above
F) B) and D)

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The transfer of the individual and accompanying family member into a foreign environment outside of their normal cultural comfort zones is the definition of:


A) Domestic relocation
B) International traveler
C) Expatriate assignment
D) Commuter

E) All of the above
F) A) and C)

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