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Which of the following statements about a task groups is true?


A) They typically handle routine organizational activities.
B) They are a formal group outlined in the chain of command on an organizational chart.
C) They are usually made up of members on the same organizational level.
D) They cannot consist of people from different levels in the organizational hierarchy.
E) An interest group is a task group often established in organizations.

F) None of the above
G) C) and D)

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Groupthink is the mode of thinking group members engage in when the desire for agreement and the "we-feeling" is so dominant it overrides realistic alternative problem solutions.

A) True
B) False

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One of the benefits of utilizing committees is that ________.


A) the decision-making process is much quicker than individual decision making
B) there is no limit on the size of the committee
C) a committee does need a leader or a secretary
D) committees improve the quality of decision making
E) decision makers don't have to represent the group they come from

F) A) and E)
G) A) and D)

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The most fundamental ingredient for an effective team is ________.


A) monetary compensation
B) self-management
C) common interests
D) trust
E) talent

F) A) and E)
G) C) and D)

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Which of the following is the correct sequence of the stages of groupthink?


A) antecedents,concurrence seeking,symptoms of groupthink,decision-making defects,poor decision outcomes
B) concurrence seeking,antecedents,symptoms of groupthink,decision-making defects,poor decision outcomes
C) antecedents,symptoms of groupthink,decision-making defects,concurrence seeking,poor decision outcomes
D) symptoms of groupthink,antecedents,concurrence seeking,decision-making defects,poor decision outcomes
E) concurrence seeking,symptoms of groupthink,antecedents,decision-making defects,poor decision outcomes

F) A) and B)
G) C) and D)

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Personal factors as recreational interests,race,gender,and religion serve as foundations for ________.


A) interest groups
B) work teams
C) friendship groups
D) committees
E) special-purpose teams

F) B) and E)
G) A) and E)

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C

Informal groups are divided into ________ and ________.


A) committees; work teams
B) virtual groups; task groups
C) command groups; task groups
D) committees; venture groups
E) interest groups; friendship groups

F) C) and D)
G) All of the above

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Jane,a project manager at Global Business Solutions,has decided to have a team meeting on a daily basis for a week to help the team members from different departments get accustomed to each other and assist them in learning about the opportunities and challenges coming their way through a new project.Jane's team is in the ________ stage of development.


A) forming
B) storming
C) norming
D) adjourning
E) performing

F) A) and B)
G) A) and C)

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Which of the following statements about groupthink is true?


A) Groupthink cannot take place in a newly formed group.
B) A group with high levels of mistrust and conflicts is likely to be most susceptible to groupthink.
C) A group with a high level of cohesiveness is likely to be susceptible to groupthink.
D) Managers must help committees to establish groupthink to generate alternative problem solutions.
E) A group which is highly competitive will most probably result in groupthink.

F) All of the above
G) C) and D)

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________ is the mode of thinking that group members engage in when the desire for agreement so dominates the group that it overrides the need to realistically appraise alternative problem solutions.


A) Social loafing
B) Group polarization
C) Groupthink
D) Cognitive dissonance
E) Collective intelligence

F) C) and D)
G) B) and E)

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The HR team of Graphix,a web designing company,decides to conduct an online survey within the company to analyze the informal relationships among the employees by sending them a questionnaire consisting of simple questions like naming some organization members with whom they would like to spend their free time and listing the members of their lunch groups at work.Which of the following analytical tools can be used by the HR team for conducting the survey?


A) Myers-Briggs type indicator
B) PERT
C) Pareto chart
D) sociometry
E) Wechsler intelligence tool

F) None of the above
G) B) and E)

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Which of the following is one of the primary benefits of informal group membership?


A) developing new ideas for solving existing organizational problems
B) promoting discipline in the organization
C) perpetuating social and cultural values that group members consider important
D) providing basic structure of division of work and responsibilities
E) generating clarity on what support and input each employee can expect from others

F) A) and E)
G) A) and B)

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According to ________,the feedback on the functioning of the informal group can give managers ideas about how to modify the formal group so as to increase the probability that informal group members will achieve the satisfaction and growth they desire.


A) Bernard Bass
B) the sociometric framework
C) Maslow's hierarchy
D) Homans model
E) the group communication framework

F) B) and D)
G) B) and C)

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At which stage of the formal group development process do members find belonging to the group extremely satisfying and are committed to enhancing the group's overall success?


A) group solidarity
B) forming
C) acceptance
D) groupthink
E) communication

F) A) and E)
G) All of the above

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Which of the following statements is true?


A) A team qualifies as a group only if its members focus on helping one another accomplish organizational objectives.
B) The terms "group" and "team" are not synonymous.
C) A team consists of any number of people who interact with one another,are psychologically aware of one another,and think of themselves as a team.
D) Not all teams in organizations are groups,but all groups are teams.
E) A team is a group whose members influence one another toward the accomplishment of an organizational objective.

F) C) and D)
G) A) and E)

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Informal groups that form in organizations because of the personal affiliation members have with one another are called ________.


A) interest groups
B) friendship groups
C) formal groups
D) work groups
E) task groups

F) B) and D)
G) C) and D)

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Which stage of team development is characterized by conflict and disagreement as team members try to clarify their individual roles and challenge the way the team functions?


A) forming
B) norming
C) performing
D) storming
E) adjourning

F) C) and D)
G) C) and E)

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D

Which of the following would be least likely to build trust within a group?


A) provide differential rewards based on subjective criterion
B) show respect for team members
C) demonstrate competence
D) communicate often to team members
E) be predictable

F) B) and D)
G) A) and D)

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Which of the following is an example of an interest group?


A) a group of friends interested in rock music
B) a quarterly work planning group
C) a group meeting to consider the feasibility of a new product
D) a group meeting to prepare the monthly financial reports
E) a group of workers pressing management for better pay

F) C) and D)
G) B) and E)

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E

What is a sociogram? How would a manager construct a sociogram,and why might it be useful?

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A sociogram is a diagram that displays t...

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