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Empowerment is the process of


A) centralizing power.
B) sharing power.
C) feeling incompetent.
D) encouraging empathy.
E) evaluating others.

F) B) and E)
G) All of the above

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Bradley's job responsibilities have recently been changed as part of a decentralization effort taking place at his office. He has been given the authority to decide when a file's status is to be altered, rather than only altering files at his supervisor's discretion. This is an example of


A) job enrichment.
B) task identity.
C) task significance.
D) negative reinforcement.
E) procedural justice.

F) C) and D)
G) A) and B)

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For goals to be motivating, they must be


A) unattainable.
B) subjective.
C) easy to achieve.
D) quantifiable.
E) open-ended.

F) B) and C)
G) A) and E)

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_____ create a workplace that enhances employee well-being and satisfaction.


A) Implicit contracts
B) Pscyhological contracts
C) Quality of work life QWL) programs
D) Motivation programs
E) Union contracts

F) A) and E)
G) A) and D)

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The general goal of quality of work life QWL) programs is to


A) encourage free riding.
B) lay off employees skillfully.
C) satisfy the full range of employee needs.
D) stop whistleblowing activities.
E) promote social loafing.

F) None of the above
G) B) and E)

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