Question 1

Social support refers to the ways an organization's people encourage training.

Accepted Answer

A) True 
 B)False

Question 2

In the context of training,what is e-learning?

Accepted Answer

E-learning involves receiving training v...

Question 3

Behavior modeling is especially useful for improving

Accepted Answer

A)   technical skills.
B)   interpersonal skills.
C)   spatial skills.
D)   clerical skills.
E)   cognitive skills.F) A) and E)
G) C) and D)

Question 4

Putting together a request for proposal for a training program is a quick process.

Accepted Answer

A) True 
 B)False

Question 5

Training programs use case studies to develop employees' management skills.

Accepted Answer

A) True 
 B)False

Question 6

Windel Auto,an automobile manufacturer based in the United States,partners with a Japanese manufacturer,Telspar,to supply automobile parts.To ensure that its employees do not miscommunicate with its Japanese partner,Windel implements a training program in which managers study Japanese customs,language traits,and interpersonal traits,and then spend a few months working alongside Telspar managers in Japan.Which of the following forms of training has Windel Auto used in this scenario?

Accepted Answer

A)   community service
B)   acculturation
C)   cultural immersion
D)   virtual reality
E)   adventure learningF) A) and B)
G) D) and E)

Question 7

Attending classes is a faster and more efficient method of learning new skills as compared to electronic performance support systems (EPSSs).

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is the correct statement regarding case studies?

Accepted Answer

A)   Case studies stimulate learning by actively involving participants and the competitive nature of business.
B)   Cases encourage trainees by giving them practice in weighing and acting on uncertain outcomes after evaluating a case.
C)   Trainees play a passive role while being trained with case studies.
D)   Case studies do not encourage trainees to take risks.
E)   Training with case studies does not require any interaction among trainees.F) C) and D)
G) A) and B)

Question 9

_____ training remains the most widely used method of training.

Accepted Answer

A)   Audiovisual
B)   On-the-job
C)   Experiential programs
D)   Computer-based
E)   ClassroomF) C) and E)
G) None of the above

Question 10

Which of the following is a characteristic of effective training objectives?

Accepted Answer

A)   disclaimers to prevent exaggerated expectations
B)   specified costs associated with the training
C)   specified methods of performance evaluation
D)   names of the trainers and trainees
E)   measurable performance standardsF) A) and C)
G) D) and E)

Question 11

What are experiential programs? Describe different types of experiential programs.

Accepted Answer

To develop teamwork and leadership skill...

Question 12

Information such as facts,techniques,and procedures that trainees can recall after training is an example of _____.

Accepted Answer

A)   training outcomes
B)   transfer of training
C)   return on investment on training
D)   training credits
E)   training improvementsF) A) and B)
G) C) and D)

Question 13

Karen works as a sales manager for Apencience Corp.Karen can read,write,and speak Mandarin,English,and German.She assists top-level management in making business decisions and setting long-term goals for the organization.Which of Karen's abilities is illustrated in this scenario?

Accepted Answer

A)   emotional intelligence
B)   psychological mindedness
C)   spatial ability
D)   psychomotor skills
E)   cognitive abilityF) A) and B)
G) D) and E)

Question 14

Tom,the marketing director of an automobile manufacturing company,enrolled a new group of trainees in experiential programs based on the responses evoked during a training session.Which of the following responses by the trainees could have resulted in their enrollment in experiential programs?

Accepted Answer

A)   The trainees expressed a desire to involve themselves in virtual realities that provided an interactive and three-dimensional learning experience.
B)   The trainees expressed a desire to partake in training sessions that involved observing the behavior of others and practicing it themselves.
C)   The trainees expressed a desire to create computer depictions of themselves,which could be manipulated onscreen to play roles as workers in various situations.
D)   The trainees expressed a desire to evaluate themselves and see the impact of their decisions in a risk-free environment.
E)   The trainees expressed a desire to be challenged and get out outside of their comfort zone but within limits that kept their motivation strong.F) All of the above
G) C) and E)

Question 15

When using an outside training expert,a complete _____ should indicate funding for the project and the process by which the organization will determine its level of satisfaction.

Accepted Answer

A)   cohabitation agreement
B)   letter of intent
C)   certificate of occupancy
D)   articles of incorporation
E)   request for proposalF) All of the above
G) C) and D)

Question 16

The difference between adventure learning and cross-training is that

Accepted Answer

A)   adventure learning is a team activity,while cross-training is an organization-wide activity.
B)   adventure learning helps team members understand themselves and each other,while cross-training helps team members learn each other's job roles.
C)   adventure learning focuses on improving job-related skills of employees,while cross-training is focused on a person's behavior.
D)   adventure learning is easier but more expensive to conduct than cross-training.
E)   adventure learning is a team program,while cross-training is an experiential program.F) B) and D)
G) C) and D)

Question 17

According to your text,which of the following work settings is most likely to benefit from team training?

Accepted Answer

A)   a technical support call center
B)   a stock brokerage firm
C)   a military brigade
D)   a research laboratory
E)   a group of school teachersF) C) and D)
G) A) and D)

Question 18

Openze Technology,a firm that manufactures mobile phones,has seen a major improvement in cost reduction since it instituted a three-week training program for all of its new recruits.During the training program,the new employees are constantly encouraged to express their thoughts and ideas.Good ideas are rewarded immediately by the trainers,thereby encouraging active participation.Which factor most likely explains the success of the training?

Accepted Answer

A)   situational constraints
B)   cognitive ability
C)   task analysis
D)   social support
E)   experiential learningF) B) and D)
G) A) and B)

Question 19

Readiness for training is a combination of employee characteristics and positive work environment that permit training.

Accepted Answer

A) True 
 B)False

Question 20

For on-the-job training (OJT)programs to be effective,an organization should review OJT practices at companies in similar industries.

Accepted Answer

A) True 
 B)False

Exam 7: Training Employees

Karen works as a sales manager for Apencience Corp.Karen can read,write,and speak Mandarin,English,and German.She assists top-level management in making business decisions and setting long-term goals for the organization.Which of Karen's abilities is illustrated in this scenario?

Correct Answer
verified

Information such as facts,techniques,and procedures that trainees can recall after training is an example of _____.

Correct Answer
verified

Social support refers to the ways an organization's people encourage training.

Correct Answer
verified

For on-the-job training (OJT)programs to be effective,an organization should review OJT practices at companies in similar industries.

Correct Answer
verified

Behavior modeling is especially useful for improving

Correct Answer
verified

_____ training remains the most widely used method of training.

Correct Answer
verified

Which of the following is a characteristic of effective training objectives?

Correct Answer
verified

Correct Answer
verified

Training programs use case studies to develop employees' management skills.

Correct Answer
verified

The difference between adventure learning and cross-training is that

Correct Answer
verified

Tom,the marketing director of an automobile manufacturing company,enrolled a new group of trainees in experiential programs based on the responses evoked during a training session.Which of the following responses by the trainees could have resulted in their enrollment in experiential programs?

Correct Answer
verified

What are experiential programs? Describe different types of experiential programs.

Correct Answer
verified
To develop teamwork and leadership skill...
View Answer

According to your text,which of the following work settings is most likely to benefit from team training?

Correct Answer
verified

In the context of training,what is e-learning?

Correct Answer
verified
E-learning involves receiving training v...
View Answer

Putting together a request for proposal for a training program is a quick process.

Correct Answer
verified

Readiness for training is a combination of employee characteristics and positive work environment that permit training.

Correct Answer
verified

Attending classes is a faster and more efficient method of learning new skills as compared to electronic performance support systems (EPSSs).

Correct Answer
verified

Which of the following is the correct statement regarding case studies?

Correct Answer
verified

When using an outside training expert,a complete _____ should indicate funding for the project and the process by which the organization will determine its level of satisfaction.

Correct Answer
verified

Correct Answer
verified

Exam 7: Training Employees

Karen works as a sales manager for Apencience Corp.Karen can read,write,and speak Mandarin,English,and German.She assists top-level management in making business decisions and setting long-term goals for the organization.Which of Karen's abilities is illustrated in this scenario?

Correct AnswerverifiedShow Answer

Information such as facts,techniques,and procedures that trainees can recall after training is an example of _____.

Correct AnswerverifiedShow Answer

Social support refers to the ways an organization's people encourage training.

Correct AnswerverifiedShow Answer

For on-the-job training (OJT)programs to be effective,an organization should review OJT practices at companies in similar industries.

Correct AnswerverifiedShow Answer

Behavior modeling is especially useful for improving

Correct AnswerverifiedShow Answer

_____ training remains the most widely used method of training.

Correct AnswerverifiedShow Answer

Which of the following is a characteristic of effective training objectives?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Training programs use case studies to develop employees' management skills.

Correct AnswerverifiedShow Answer

The difference between adventure learning and cross-training is that

Correct AnswerverifiedShow Answer

Tom,the marketing director of an automobile manufacturing company,enrolled a new group of trainees in experiential programs based on the responses evoked during a training session.Which of the following responses by the trainees could have resulted in their enrollment in experiential programs?

Correct AnswerverifiedShow Answer

What are experiential programs? Describe different types of experiential programs.

Correct AnswerverifiedTo develop teamwork and leadership skill...View AnswerShow Answer

According to your text,which of the following work settings is most likely to benefit from team training?

Correct AnswerverifiedShow Answer

In the context of training,what is e-learning?

Correct AnswerverifiedE-learning involves receiving training v...View AnswerShow Answer

Putting together a request for proposal for a training program is a quick process.

Correct AnswerverifiedShow Answer

Readiness for training is a combination of employee characteristics and positive work environment that permit training.

Correct AnswerverifiedShow Answer

Attending classes is a faster and more efficient method of learning new skills as compared to electronic performance support systems (EPSSs).

Correct AnswerverifiedShow Answer

Which of the following is the correct statement regarding case studies?

Correct AnswerverifiedShow Answer

When using an outside training expert,a complete _____ should indicate funding for the project and the process by which the organization will determine its level of satisfaction.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
To develop teamwork and leadership skill...
View Answer

Correct Answer
verified

Correct Answer
verified
E-learning involves receiving training v...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified