Question 1

_______ goes beyond incremental change and requires an organization to face the possibility that what the organization may really need is radical or quantum change.

Accepted Answer

Work proce...

Question 2

Recent corporate scandals have created a lack of trust for management.

Accepted Answer

A) True 
 B)False

Question 3

Shaneka is employed by a company that monitors employee emails and telephone conversations. While off the job, Shaneka's employer can legally do all of the following EXCEPT:

Accepted Answer

A)   Prevent her from riding a motorcycle.
B)   Tell her who to marry.
C)   Prevent her from smoking.
D)   Not allow her to eat junk food.
E)   None of the above.F) A) and C)
G) All of the above

Question 4

In the 1920s, multinational corporations became commonplace.

Accepted Answer

A) True 
 B)False

Question 5

Work teams, delegation, and peer influence are all examples of _________ practices.

Accepted Answer

employee i...

Question 6

Useful employee involvement requires:

Accepted Answer

A)   demonstrated leadership and supportive management.
B)   increased compensation, rather than extensive training.
C)   extensive training and increased compensation.
D)   clear decision making responsibility by upper management.
E)   greater precision in job descriptions.F) B) and D)
G) C) and D)

Question 7

Which of the following is NOT true regarding ethics in organizations?

Accepted Answer

A)   In recent years, ethics has become a major issue in U.S. organizations owing to corporate scandals such as Enron or WorldCom.
B)   Corporate scandals such as Enron and WorldCom have created a lack of trust in management.
C)   Companies that were in corporate scandals did not have codes of ethics.
D)   Codes of ethics are increasingly popular in U.S. organizations.
E)   A mission statement details an organization's primary values and the ethical rules it expects managers and employees to follow. .F) B) and D)
G) B) and C)

Question 8

Conchita Lopez is the vice-president for human resources of a major manufacturing company. She is thinking of increasing the proportion of contingent workers in the different plants. As a consultant, you advise Conchita that a major disadvantage associated with contingent workers is that:

Accepted Answer

A)   contingent workers are entitled to retirement benefits.
B)   contingent employees complain more than core employees.
C)   contingent workers may be less loyal and committed than core employees.
D)   contingent workers do not require extensive skill training before they become fully productive to an organization.
E)   contingent employees are usually less reliable than core employees.F) A) and D)
G) A) and E)

Question 9

Contacting a pool of qualified applicants is one of the most critical aspects of ____________.

Accepted Answer

The answer of Contacting a pool of qualified applicants is...

Question 10

An amusement park needs customer representatives during the summer season. The best staffing option for this amusement park is to use:

Accepted Answer

A)   part-time employees.
B)   core employees.
C)   contract workers.
D)   independent contractors.
E)   recent college graduatesF) A) and C)
G) None of the above

Question 11

Which of the following is NOT true regarding work/life issues in the United States?

Accepted Answer

A)   Fewer families have only a single breadwinner.
B)   The line between work and non-work has become blurred.
C)   Many employees are asked to put in longer hours.
D)   It has become easier for married employees to find the time to fulfill non-work commitments.
E)   Communication technology allows employees to work at anytime from anywhere.F) B) and E)
G) A) and E)

Question 12

A large manufacturing firm needs to increase production to meet a seasonal demand. The demand is not sufficient to justify building new production facilities. Of the following options, which one provides the greatest flexibility and responsiveness to the changing environment?

Accepted Answer

A)   downsizing.
B)   flextime.
C)   outsourcing.
D)   telecommuting.
E)   automating.F) A) and B)
G) A) and E)

Question 13

According to the text, communication via a blog has all of the following advantages EXCEPT:

Accepted Answer

A)   it's a quick and efficient means of advertising a company's products.
B)   companies can discuss ideas among organizational members.
C)   dissatisfied customers and disgruntled employees can write about anything they do not like.
D)   companies can provide more believable public relations information.
E)   employees can discuss the good things that are happening to them, which personalizes the faceless company to the readers.F) B) and E)
G) C) and E)

Question 14

During the mid-______, multinational corporations (MNCs)  become commonplace.

Accepted Answer

A)   1880s
B)   1920s
C)   1970s
D)   1960s
E)   1990sF) B) and C)
G) A) and E)

Question 15

Kenyata is the training manager of a Chicago-based company. She is working on a training program for a subsidiary in Venezuela. The training program focuses on work-related cultural differences in Venezuela and the United States. It is very important for Kenyata to emphasize that:

Accepted Answer

A)   both Venezuela and the United States are individualistic countries.
B)   both Venezuela and the United States are collectivist countries.
C)   Venezuela is a collectivist society whereas the United States is an individualistic society.
D)   Spanish is the official language in Venezuela whereas English is the official language in the United States.
E)   future orientation is highly valued and rewarded both in Venezuela and the United States.F) C) and D)
G) A) and B)

Question 16

Which of the following is NOT true regarding workforce diversity in the United States?

Accepted Answer

A)   Differences are increasingly recognized and celebrated in organizations.
B)   Minority and female applicants have become the fastest-growing segments of the workforce over the last 30 years.
C)   Firms increasingly establish policies that consider various work styles.
D)   As globalization becomes more pronounced, so does the importance of managing workforce diversity for U.S. organizations.
E)   Accommodating the needs of minority and female employees is less and less a major responsibility for managers.F) A) and E)
G) C) and D)

Question 17

MATCHING KEY TERMS AND DEFINITIONS
-Those individuals born between 1946 and 1965.

Accepted Answer

A)  Multinational corporations
B)  Work process engineering
C)  Contingent workforce
D)  Baby-boomers
E)  Knowledge workersF) OutsourcingG) DownsizingH) AcquisitionI) Core employeesJ) RightsizingK) Workforce diversityL) Code of ethicsM) Quality managementN) KaizenO) GlobalizationP) F) and L)
Q) G) and L)

Question 18

Which type of organizational change may provide a false sense of security?

Accepted Answer

A)   Continuous improvement methods
B)   Work process engineering
C)   Horizontal alliances
D)   Status quo
E)   Lateral combinationsF) None of the above
G) B) and C)

Question 19

Why are so many organizations exhibiting a trend toward downsizing?

Accepted Answer

A)   Quality emphasis programs are creating flatter structures and redesigning work to increase efficiency.
B)   Greater control reduces flexibility.
C)   Quality programs create steeper hierarchies with fewer workers at the lower levels.
D)   Organizations are no longer global.
E)   Big companies are vanishing.F) A) and B)
G) All of the above

Question 20

According to W. Edward Deming, a well-managed organization is one in which:

Accepted Answer

A)   statistical control increases variability in production processes.
B)   statistical control reduces variability in production processes and also results in uniform quality and predictable level of production.
C)   most employees like their job.
D)   employees are paid at least the market wage rate.
E)   All of the above.F) A) and E)
G) A) and D)

Exam 1: Hrm in a Changing Environment

Kenyata is the training manager of a Chicago-based company. She is working on a training program for a subsidiary in Venezuela. The training program focuses on work-related cultural differences in Venezuela and the United States. It is very important for Kenyata to emphasize that:

Correct AnswerverifiedShow Answer

Why are so many organizations exhibiting a trend toward downsizing?

Correct AnswerverifiedShow Answer

Which of the following is NOT true regarding work/life issues in the United States?

Correct AnswerverifiedShow Answer

An amusement park needs customer representatives during the summer season. The best staffing option for this amusement park is to use:

Correct AnswerverifiedShow Answer

A large manufacturing firm needs to increase production to meet a seasonal demand. The demand is not sufficient to justify building new production facilities. Of the following options, which one provides the greatest flexibility and responsiveness to the changing environment?

Correct AnswerverifiedShow Answer

Recent corporate scandals have created a lack of trust for management.

Correct AnswerverifiedShow Answer

Shaneka is employed by a company that monitors employee emails and telephone conversations. While off the job, Shaneka's employer can legally do all of the following EXCEPT:

Correct AnswerverifiedShow Answer

_______ goes beyond incremental change and requires an organization to face the possibility that what the organization may really need is radical or quantum change.

Correct AnswerverifiedWork proce...View AnswerShow Answer

Which of the following is NOT true regarding ethics in organizations?

Correct AnswerverifiedShow Answer

Which of the following is NOT true regarding workforce diversity in the United States?

Correct AnswerverifiedShow Answer

According to the text, communication via a blog has all of the following advantages EXCEPT:

Correct AnswerverifiedShow Answer

Useful employee involvement requires:

Correct AnswerverifiedShow Answer

MATCHING KEY TERMS AND DEFINITIONS -Those individuals born between 1946 and 1965.

Correct AnswerverifiedShow Answer

Which type of organizational change may provide a false sense of security?

Correct AnswerverifiedShow Answer

During the mid-______, multinational corporations (MNCs) become commonplace.

Correct AnswerverifiedShow Answer

Work teams, delegation, and peer influence are all examples of _________ practices.

Correct Answerverifiedemployee i...View AnswerShow Answer

In the 1920s, multinational corporations became commonplace.

Correct AnswerverifiedShow Answer

According to W. Edward Deming, a well-managed organization is one in which:

Correct AnswerverifiedShow Answer

Contacting a pool of qualified applicants is one of the most critical aspects of ____________.

Correct AnswerverifiedShow Answer

Conchita Lopez is the vice-president for human resources of a major manufacturing company. She is thinking of increasing the proportion of contingent workers in the different plants. As a consultant, you advise Conchita that a major disadvantage associated with contingent workers is that:

Correct AnswerverifiedShow Answer

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Work proce...
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employee i...
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