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Exam 9: Production and Operations Management

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Question 171

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Contemporary operations management planning is an interfirm process.This means:

A) the process must integrate all of the functional units of a firm's operation,including production,marketing,finance,and logistics.
B) the process is a confidential plan that is not shared with suppliers or customers.It stays within the firm.
C) it is a process where several firms work closely together to produce goods and services,and anticipate a changing environment.
D) it is a process that seeks stability by adhering to top down management.

E) None of the above
F) All of the above

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Question 172

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Maintaining ___________ involves producing what the customer wants while reducing errors before and after delivery to the customer.

A) manufacturing control
B) allocative efficiency
C) CAD/CAM
D) quality

E) A) and C)
F) B) and C)

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Question 173

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Joel was planning a new product launch.He knew that the art department was ready to work on the promotional pieces now,but they couldn't start until the marketing strategy group established the price point and the purchasing department obtained the paper needed to design the promotional piece.Establishing price points would take about a week and was dependent on manufacturing getting the costs to the marketing strategy group.This was expected a week from today.The purchasing group indicated the paper could be obtained locally the same day it was requested.Assuming things go as planned and based on this information,which of the following tasks could be as much as a week late without jeopardizing the deadline for the entire project?

A major purpose of the program evaluation and review technique (PERT)is to identify the minimum time needed to complete a project.

Over the past few years,Internet-based companies have emerged to help businesses find the best supplies at the best prices.

Mass production techniques allowed firms to respond quickly to the individual needs of consumers.

A process manufacturing layout is frequently used in operations that serve different customers' different needs.

In manufacturing,a __________ is used to produce large quantities of a few types of products.

Process manufacturing refers to combining components and raw materials to make a product.

To reduce the cost of holding too much inventory,many companies have implemented:

Sergio inherited his father's heating and air conditioning business.In order to continue to remain robust through the 2008-2010 recession,he has decided to retrain in the installation of LEED certified equipment.Sergio is:

Despite its early promise,computer-aided design has not met with much success in increasing productivity.

In making a location decision,businesses seldom consider "quality of life" in various locations,because factors that influence quality of life have little or no impact on profits.

______________ means tailoring products to meet the needs of a large number of individual customers.

The first step in the PERT method is to assign a cost to each activity.

The critical path identified by PERT analysis is the sequence of tasks that can be completed in the shortest amount of time.