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Brokers usually have a temporary relationship with the buyer and seller.

A) True
B) False

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The majority of all retailers in the U.S. have annual average sales of less than $1 million.

A) True
B) False

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Upscale multichannel retailers like Williams-Sonoma use their Web sites to complement their stores (by having the different channels focus on different benefits).

A) True
B) False

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According to the U.S. Census Bureau, wholesaling is defined as the activities of firms that sell to retailers, but do not sell in large amounts to final consumers, manufacturers, or other institutional users.

A) True
B) False

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Manufacturers' sales branches operate like wholesalers, but the U. S. Census Bureau does not consider them wholesaling establishments because they do not involve a separate warehouse.

A) True
B) False

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The two basic types of merchant wholesalers are:


A) single-line and limited function.
B) agents and merchants.
C) service and general line.
D) service and limited function.
E) single-line and general line.

F) None of the above
G) A) and B)

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The "wheel of retailing" theory says that:


A) retailers go through cycles from high costs and prices to lower costs and profits.
B) general stores will dominate U.S. retailing in the next century.
C) new types of retailers enter as low-status, low-margin, low-price operators and eventually offer more services and charge higher prices.
D) all of the above are true.
E) none of the above are true.

F) A) and D)
G) A) and C)

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Agent wholesalers are very common in international marketing.

A) True
B) False

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Walmart, one of the largest mass-merchandisers in the U.S., handles 30 percent or more of the total national sales for whole categories of products.

A) True
B) False

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Large sales volume and efficient operation are usually very important for supermarkets, since net profits usually run 1 percent of sales or less.

A) True
B) False

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The _____ says that new types of retailers enter the market as low-status, low-margin, low-price operators and then, if successful, evolve into more conventional retailers offering more services with higher operating costs and higher prices.


A) production concept
B) wheel of retailing theory
C) mass-merchandising concept
D) sales concept
E) break-even analysis

F) A) and B)
G) B) and D)

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Small limited-line shops still dominate retailing in Asia and South America because of the political and legal environments in those regions.

A) True
B) False

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Until recently, Triad Equipment, Inc. took trade-ins when it sold new equipment to manufacturers. Now, Triad has a new owner who wants to sell the inventory of used equipment quickly to the best available buyer. He should look for:


A) a manufacturers' sales branch.
B) a broker.
C) a selling agent.
D) a manufacturers' agent.
E) sales finance company.

F) C) and D)
G) A) and E)

Correct Answer

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Cash-and-carry wholesalers are more common in underdeveloped nations than in the U.S.--where big warehouse clubs have taken much of the business.

A) True
B) False

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Which of the following is unique to export-import brokers, differentiating them from general brokers?


A) They usually have a temporary relationship with the buyer and seller while a particular deal is negotiated.
B) They specialize in bringing together buyers and sellers from different countries.
C) They are especially useful when buyers and sellers do not come into the market very often.
D) They earn a commission from whichever party hired them when the transaction is completed.
E) The broker's product is information about what buyers need and what supplies are available.

F) C) and E)
G) B) and D)

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Which of the following statements about agent wholesalers is FALSE?


A) Agent wholesalers based in a foreign market can be helpful in working through government red tape because they know the local business customs.
B) Export and import brokers bring together buyers and sellers from different countries.
C) Manufacturers' agents can call on international customers at no cost to the producer until something sells.
D) Export and import agents are basically selling agents who specialize in international trade.
E) Agent wholesalers are common in international trade.

F) A) and E)
G) All of the above

Correct Answer

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Cooperative chains tend to work with independent retailers, not corporate chain retailers.

A) True
B) False

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A retail store that averages about $17 million in sales annually and specializes in groceries--with self-service and large assortments is a:


A) mass-merchandiser.
B) specialty shop.
C) convenience food store.
D) discount house.
E) supermarket.

F) A) and B)
G) B) and E)

Correct Answer

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A combination export manager is a blend of manufacturers' agent and selling agent.

A) True
B) False

Correct Answer

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Regarding retail sales in the U.S., it is true that:


A) less than 8 percent of all retail sales are made by smaller stores--those with sales less than $1 million a year.
B) almost 70 percent of all retail sales are made by the largest stores--those with sales over $5 million a year.
C) corporate chains account for about 50 percent of retail sales.
D) All of the above are true.
E) None of the above is true.

F) A) and B)
G) A) and E)

Correct Answer

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