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Which of the following is currently the least popular type of data collection?


A) Internet surveys
B) mall-intercept interviews
C) door-to-door interviews
D) telephone surveys

E) A) and B)
F) None of the above

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The fact that people in their twenties are more technology savvy than those over the age of forty should be taken into account when determining the population for a survey about new social media options to avoid________________.


A) sample frame error
B) random error
C) population specification error
D) surrogate information error
E) none of the above

F) A) and D)
G) A) and B)

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Most current telephone research is biased due to the fact that many people have abandoned land lines in favor of cell phones.

A) True
B) False

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A ________________ has the advantage that an interviewer can show, explain, and probe for further answers in a public venue.


A) Mall-intercept interview
B) Call center telephone interview
C) Self administered questionnaire
D) Mail survey

E) B) and C)
F) A) and D)

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What types of error would be most likely in each of the following circumstances? a. telephone survey using only a telephone book b. having members of the Dallas Cowboys Cheerleading Squad administer mall intercept interviews c. asking respondents how much they spend on eating out in a year d. mail survey of physicians e. "Please indicate your annual household income." $ _________________

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a. a. sample frame error, especially if ...

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Using a phone book as a sampling frame would not result in sampling frame error.

A) True
B) False

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Measurement error is often a more serious threat to survey accuracy than is random error.

A) True
B) False

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To determine how the same group of respondents feels at different points of time, the researcher must use what kind of study?


A) mail
B) Intenet
C) telephone
D) longitudinal

E) All of the above
F) A) and B)

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When the researcher achieves a very low response rate, he/she should be concerned with ______________.


A) surrogate information error
B) refusal rate error
C) nonresponse bias (error)
D) measurement instrument bias (error)
E) none of the above

F) B) and D)
G) A) and D)

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Which of the following is not a reason surveys have a high rate of usage in marketing research?


A) the need to know why certain things are done or not done
B) the need to know who does certain things
C) the need to explain cause and effect relationships
D) the need to know how consumers make decisions
E) All are reasons for the high rate of usage of surveys in marketing research.

F) B) and E)
G) B) and C)

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What interviews are conducted by running into people in a big shopping area and interviewing them face-to-face?


A) Mall-intercept interviews
B) Door-to-door interviews
C) Executive interviews
D) Random interviews

E) None of the above
F) A) and B)

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What refers to the extent to which the questionnaire follows a set sequence or order, has a predetermined wording of questions, and relies on closed-ended question?


A) Arrangement
B) Structure
C) Configuration
D) Organization

E) None of the above
F) A) and D)

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The total amount of error in a particular project involving a survey is referred to as random error.

A) True
B) False

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A ________________ has the advantage that a supervisor can monitor the process and excellent samples are obtained. The interviewer will also be able to explain and probe.


A) Mall-intercept interview
B) Call center telephone interview
C) Self administered questionnaire
D) Mail survey

E) None of the above
F) A) and D)

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The fact that not every household has a published phone number can cause which type of error in telephone surveys?


A) sample frame error
B) random error
C) population specification error
D) surrogate information error
E) none of the above

F) C) and E)
G) A) and D)

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A ________________ has the advantage the interviewer and any associated biases are eliminated. The respondent is not pressured to reply and they can work at their own pace.


A) Mall-intercept interview
B) Call center telephone interview
C) Self administered questionnaire
D) One on One interview

E) B) and C)
F) A) and B)

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When a researcher uses an incomplete sampling frame for a study, this is referred to as __________.


A) surrogate information error
B) selection error
C) frame error
D) none of the above

E) All of the above
F) B) and D)

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In the pretesting of a questionnaire, a researcher finds that respondents perceive several of the questions as leading, and others as difficult to understand. If the researcher does not make the necessary revisions to the questionnaire, there will probably be a large amount of which of the following?


A) processing error
B) interviewer error
C) surrogate information error
D) measurement instrument bias
E) none of the above

F) A) and B)
G) C) and D)

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What type of problem would a researcher encounter if the interviewers are told they can probe using any real world example they want during a mall-intercept interview?

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Sampling precision is an important facto...

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It is possible for respondents to falsify answers unconsciously.

A) True
B) False

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