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Which of the following statements regarding Ben & Jerry's is most accurate?


A) Ben & Jerry's is owned by Unilever, the market leader in the global ice cream industry.
B) Ben & Jerry's is a privately owned ice cream producer.
C) Ben & Jerry's prides itself on offering more ice cream flavors than its competitors.
D) Ben and Jerry are not real people; the names were a clever reference to Tom and Jerry cartoon characters in order to capitalize on childhood nostalgia.
E) Ben & Jerry's has only been in business for twenty years and is already the industry leader in premium ice cream.

F) B) and E)
G) A) and E)

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Organizations that develop similar offerings,when grouped together,create a(n)


A) conglomerate.
B) merger.
C) industry.
D) sector.
E) monopoly.

F) A) and E)
G) B) and C)

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2 in the planning phase of the strategic marketing process consists of


A) the situation (SWOT) analysis.
B) market-product focus and goal setting.
C) the marketing program.
D) business portfolio analysis.
E) diversification analysis.

F) C) and D)
G) A) and C)

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  Figure 2-1 -Figure 2-1 above, B  represents the A)  functional level. B)  board of directors. C)  corporate level. D)  department level. E)  strategic business unit level. Figure 2-1 -Figure 2-1 above,"B" represents the


A) functional level.
B) board of directors.
C) corporate level.
D) department level.
E) strategic business unit level.

F) B) and C)
G) A) and E)

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BCG has given specific names and descriptions to the four resulting quadrants in its growth-share matrix based on the amount of cash they generate for or require from the organization."Dogs" are SBUs that are classified as having


A) high market growth rates and high relative market shares.
B) low market growth rates but high relative market shares.
C) low market growth rates and low relative market shares.
D) high market growth rates but low relative market shares.
E) medium market growth rates and medium relative market shares.

F) A) and E)
G) B) and C)

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  Figure 2-1 -Figure 2-1 above, D  represents the A)  strategic business unit level. B)  functional level. C)  corporate level. D)  board of directors. E)  CMO. Figure 2-1 -Figure 2-1 above,"D" represents the


A) strategic business unit level.
B) functional level.
C) corporate level.
D) board of directors.
E) CMO.

F) A) and C)
G) D) and E)

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  Figure 2-3b -According to Figure 2-3b above,which of the following SBUs has the LOWEST YTD revenue compared to its target? A)  Hardware B)  Electronics C)  Software D)  Peripherals E)  Grand Total Figure 2-3b -According to Figure 2-3b above,which of the following SBUs has the LOWEST YTD revenue compared to its target?


A) Hardware
B) Electronics
C) Software
D) Peripherals
E) Grand Total

F) A) and B)
G) A) and C)

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Diversification refers to the marketing strategy of


A) increasing sales of current products in current markets.
B) selling current products to new markets.
C) selling new products to new markets.
D) selling new products to current markets.
E) selling the same brands in both current and new markets.

F) D) and E)
G) All of the above

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of the following are marketing actions that can be taken as a result of a SWOT analysis EXCEPT:


A) exploit an opportunity.
B) correct a weakness.
C) avoid a disaster-laden threat.
D) build on a strength.
E) secure the necessary resources (financial, human, technological) to fund new SBUs.

F) A) and E)
G) D) and E)

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Social entrepreneurs are usually structured as __________.


A) business firms
B) subchapter S corporations
C) nonprofit organizations
D) governmental agencies
E) 501 (c) 3 for profit organizations

F) All of the above
G) C) and D)

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of the weaknesses inherent in the use of the BCG business portfolio analysis is that it


A) causes dissension between different divisions when one is labeled a "star" and another a "dog."
B) reduces employee motivation to move a low valued SBU to a higher one.
C) considers too many SBU factors beyond market growth rate and relative market share.
D) does not require sales forecasts in order to be implemented.
E) is often difficult to obtain the needed information to place SBUs in the matrix correctly.

F) A) and B)
G) A) and C)

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marketing,the philosophical reason for a firm's existence is referred to as its organizational __________.


A) strategy
B) direction
C) foundation
D) goal
E) business

F) A) and E)
G) B) and C)

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business model


A) is a road map for the marketing activities of an organization for a specified future time period.
B) consists of the strategies an organization develops to provide value to the customers it serves.
C) is a measure of the quantitative value or trend of a marketing activity or result.
D) consists of the detailed day-to-day operational decisions for an organization.
E) is the means by which organizational goal are to be achieved.

F) A) and E)
G) B) and D)

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  Figure 2-2 -Figure 2-2 above, A  represents the  why  element of visionary organization.This is referred to as __________. A)  organizational foundation B)  organizational tactics C)  organizational mission D)  organizational direction E)  organizational strategies Figure 2-2 -Figure 2-2 above,"A" represents the "why" element of visionary organization.This is referred to as __________.


A) organizational foundation
B) organizational tactics
C) organizational mission
D) organizational direction
E) organizational strategies

F) A) and B)
G) B) and C)

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organization's __________ are the fundamental,passionate,and enduring principles that guide its conduct over time.


A) goals
B) culture
C) strategies
D) core values
E) mission statements

F) C) and E)
G) A) and D)

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Boston Consulting Group (BCG) uses __________ to quantify performance measures and growth targets to analyze its clients' SBUs as though they were a collection of separate investments.


A) target marketing
B) business portfolio analysis
C) synergy analysis
D) market-product grids
E) diversification analysis

F) A) and D)
G) All of the above

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  Figure 2-7 -Consider Figure 2-7 above.A Florida-based flashlight company has been extremely successful due in part to the number of hurricanes in Florida that result in a loss of power.The firm is thinking of expanding its product offerings to include other emergency supplies such as generators and survival kits.Before going ahead with this decision,there were several factors that had to be taken into consideration: (1) The firm has a great reputation with its flashlights and doesn't want to ruin it.(2) Its physical plant could be refitted relatively easily to make small generators,but it would be rather costly.(3) It would have to rely on another firm to manufacture and package the survival kits.(4) Although there are nine named hurricanes scheduled for the upcoming year,no one really can predict what will happen.The need to rely on another company to supply the survival kits would fall in which quadrant(s) of the SWOT analysis grid? A)   A  B)   B  C)   C  D)   D  E)   C  and  D Figure 2-7 -Consider Figure 2-7 above.A Florida-based flashlight company has been extremely successful due in part to the number of hurricanes in Florida that result in a loss of power.The firm is thinking of expanding its product offerings to include other emergency supplies such as generators and survival kits.Before going ahead with this decision,there were several factors that had to be taken into consideration: (1) The firm has a great reputation with its flashlights and doesn't want to ruin it.(2) Its physical plant could be refitted relatively easily to make small generators,but it would be rather costly.(3) It would have to rely on another firm to manufacture and package the survival kits.(4) Although there are nine named hurricanes scheduled for the upcoming year,no one really can predict what will happen.The need to rely on another company to supply the survival kits would fall in which quadrant(s) of the SWOT analysis grid?


A) "A"
B) "B"
C) "C"
D) "D"
E) "C" and "D"

F) None of the above
G) B) and E)

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  Figure 2-3a -According to Figure 2-3a above,which of the following is the largest  Website Traffic Source?  A)  YouTube B)  Direct traffic C)  Google D)  Facebook E)  Twitter Figure 2-3a -According to Figure 2-3a above,which of the following is the largest "Website Traffic Source?"


A) YouTube
B) Direct traffic
C) Google
D) Facebook
E) Twitter

F) A) and B)
G) A) and D)

Correct Answer

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  Figure 2-7 -Quadrant  D  in Figure 2-7 above represents a(n) __________ in a SWOT analysis. A)  Threat B)  Weakness C)  Strength D)  Opportunity E)  Market segment Figure 2-7 -Quadrant "D" in Figure 2-7 above represents a(n) __________ in a SWOT analysis.


A) Threat
B) Weakness
C) Strength
D) Opportunity
E) Market segment

F) All of the above
G) A) and D)

Correct Answer

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  Figure 2-3b -According to Figure 2-3b above,which of the following SBUs has EXCEEDED its YTD (Year to Date) revenue target? A)  Peripherals B)  Hardware C)  Circuitry D)  Software E)  Grand Total Figure 2-3b -According to Figure 2-3b above,which of the following SBUs has EXCEEDED its YTD (Year to Date) revenue target?


A) Peripherals
B) Hardware
C) Circuitry
D) Software
E) Grand Total

F) A) and E)
G) All of the above

Correct Answer

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