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When using an outside expert,a complete _____ should indicate funding for the project and the process by which the organization will determine its level of satisfaction.


A) cohabitation agreement
B) letter of intent
C) certificate of occupancy
D) articles of incorporation
E) request for proposal

F) A) and B)
G) B) and D)

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(p.MC.Training designed to prepare employees to perform their jobs effectively,learn about the organization,and establish work relationships is known as:) Training designed to prepare employees to perform their jobs effectively,learn about the organization,and establish work relationships is known as:


A) orientation.
B) benchmarking.
C) sensitivity training.
D) bumping.
E) conditioning.

F) A) and C)
G) A) and E)

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Which of the following characteristics would make diversity training more effective?


A) It must be separated from the work context.
B) It should be tied to business objectives.
C) It should not last for more than a day.
D) It should emphasize more on learning skills than behaviors.
E) It should be unstructured.

F) B) and D)
G) C) and D)

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Which of the following statements is true of apprenticeship?


A) Apprenticeship is completely devoid of any presentation training methods.
B) Apprentices can earn an income while learning a trade.
C) Apprenticeship does not offer hands-on learning and practice.
D) Apprenticeship cannot be sponsored by institutes or groups outside of the firm.
E) Apprenticeship is mostly used for teaching management and interpersonal skills.

F) None of the above
G) C) and D)

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Interaction with persons from different cultures is known as cultural immersion.

A) True
B) False

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Whether the training is done in-house or contracted out,the responsibility for coordinating the overall training program is called _____.


A) behavior modeling
B) training administration
C) simulation
D) orientation
E) training zone

F) A) and E)
G) All of the above

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Which of the following statements is true of case studies?


A) Case studies stimulate learning by actively involving participants and mimicking the competitive nature of business.
B) Cases practice trainees in weighing and acting on uncertain outcomes after evaluating a case.
C) Trainees play a largely passive role while being trained with case studies.
D) Case studies do not encourage trainees to take risks.
E) Training with case studies does not require any interaction among trainees.

F) C) and E)
G) B) and E)

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B

_____ involves training sessions in which participants observe other people demonstrating the desired behavior,then have opportunities to practice the behavior themselves.


A) Random testing
B) Benchmarking
C) Behavior modeling
D) Experiential training
E) Classroom learning

F) D) and E)
G) B) and E)

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A(n) _____ is a detailed description of a situation that trainees analyze and discuss and is designed to develop higher-order thinking skills.


A) restrictive covenant
B) premium only plan
C) case study
D) pareto chart
E) avatar

F) A) and D)
G) A) and C)

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Usually,needs assessment for training begins with a person analysis.

A) True
B) False

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False

Orientation training is designed to prepare employees to perform their job effectively,learn about the organization,and establish work relationships.

A) True
B) False

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Information such as facts,techniques,and procedures that trainees can recall after the training,and skills that trainees can demonstrate in tests are examples of _____.


A) training outcomes
B) transfer of training
C) return on investment on training
D) training credits
E) training improvements

F) A) and B)
G) C) and D)

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What are the different approaches of diversity training?

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Approaches to diversity training include...

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Training programs use case studies to develop employees' management skills.

A) True
B) False

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Readiness for training is a combination of employee characteristics and positive work environment that permit training.

A) True
B) False

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What is meant by apprenticeship? What is its advantage?

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An apprenticeship is a work-study traini...

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Apprenticeship programs can only be sponsored by the government.

A) True
B) False

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Which of the following is a characteristic of task analysis?


A) It does not require knowledge of the work environment.
B) It is independent of time constraints or deadlines.
C) It results in an assessment of employees' readiness for training.
D) It is usually conducted along with person analysis.
E) It helps in determining individuals' needs for training.

F) B) and E)
G) C) and D)

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D

What should managers do to support training?

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Some of the ways in which managers can s...

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What is a request for proposal? What is its importance?

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An organization can provide an effective...

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