A) mission statement.
B) core value proposition.
C) organizational culture.
D) corporate philosophy.
E) core benefit proposition.
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Multiple Choice
A) a cooperative.
B) an industry.
C) a nonprofit organization.
D) a business firm.
E) a government agency.
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Multiple Choice
A) strengths, weaknesses, opportunities, and tactics.
B) strengths, weaknesses, options, and tactics.
C) strengths, weaknesses, opportunities, and threats.
D) simple, workable, optimal, and timely.
E) state the problem, work out a strategy, organize your team, and take action.
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Multiple Choice
A) customer value proposition
B) doctrine
C) philosophy
D) mission
E) code of ethics
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Multiple Choice
A) is a road map for the marketing activities of an organization for a specified future time period.
B) consists of the strategies an organization develops to provide value to the customers it serves.
C) is a measure of the quantitative value or trend of a marketing activity or result.
D) consists of the detailed day-to-day operational decisions for an organization.
E) is the means by which organizational goals are to be measured and documented.
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Multiple Choice
A) the cluster of benefits that an organization promises customers to satisfy their needs.
B) those characteristics of a product that make it superior to competitive substitutes.
C) a unique strength relative to competitors that provides superior returns, often based on quality, time, cost, or innovation.
D) actions taken by a firm with the sole intent of putting a competitor out of business.
E) the added value given to a product beyond the functional benefits provided.
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Multiple Choice
A) threat
B) weakness
C) strength
D) opportunity
E) market segment
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Multiple Choice
A) marketing department level.
B) strategic business unit level.
C) corporate level.
D) functional level.
E) board of directors level.
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Multiple Choice
A) situation analysis
B) market-product focus and goal setting
C) marketing program
D) implementation
E) evaluation
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Multiple Choice
A) product
B) price
C) promotion
D) place
E) people
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Multiple Choice
A) viable mission.
B) competitive advantage.
C) tactical innovation.
D) core benefit.
E) sales orientation.
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Multiple Choice
A) a competency.
B) a sustainable advantage.
C) a competitive identity.
D) a core benefit proposition.
E) an innovative distinction.
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Essay
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Multiple Choice
A) product development
B) market development
C) market penetration
D) diversification
E) market saturation
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Multiple Choice
A) threat
B) weakness
C) strength
D) opportunity
E) market segment
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Multiple Choice
A) organizational culture
B) business definition
C) vision
D) core values
E) mission
Correct Answer
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Multiple Choice
A) Ben & Jerry's is owned by Unilever, the market leader in the global ice cream industry.
B) Ben & Jerry's is a privately owned ice cream producer.
C) Ben & Jerry's prides itself on offering more ice cream flavors than its competitors.
D) Ben and Jerry are not real people; the names were a clever reference to Tom and Jerry cartoon characters in order to capitalize on childhood nostalgia.
E) Ben & Jerry's has only been in business for 20 years and is already the industry leader in premium ice cream.
Correct Answer
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Multiple Choice
A) the planning gap is narrowing.
B) the actual sales results (line BE) are on track with the new plan (line BD) .
C) the actual sales results (lines AB and BE) are on track with the 2005 plan (line BC) .
D) sales are increasing significantly since 2005 (line BD) .
E) another new plan has been needed since 2005, since the planning gap (wedge DBC) is widening each year thereafter.
Correct Answer
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Essay
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Multiple Choice
A) core values
B) business definition
C) goals
D) strategic levels
E) offerings
Correct Answer
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