Question 1

Describe the relationship between a company and its stakeholders.

Accepted Answer

Stakeholders are individuals or groups t...

Question 2

HR professionals are guided by a code of ethics.

Accepted Answer

A) True 
 B)False

Question 3

Management practices such as using rapid market intelligence and competitive pricing will create a sustainable competitive advantage,regardless of the human resources used to implement these strategies.

Accepted Answer

A) True 
 B)False

Question 4

A competitive advantage is described as sustainable when it can be maintained for a longer period of time even though other companies may be able to copy it.

Accepted Answer

A) True 
 B)False

Question 5

The relationship between quality of HRM activities and market value:

Accepted Answer

A)  fluctuates with the economy
B)  has not been proven
C)  indicates companies with better HR practices have greater increases in value per employee
D)  depends upon the relationship among the members of the HR triad
E)  none of the aboveF) D) and E)
G) All of the above

Question 6

Which of the following is NOT a part of human resources management activities?

Accepted Answer

A)  Developing organizational strategy
B)  Compensating employees
C)  Promoting workplace safety and health
D)  Understanding unionization and collective bargaining
E)  Measuring performance and providing feedbackF) D) and E)
G) A) and D)

Question 7

The most difficult company culture to copy would be one that:

Accepted Answer

A)  has evolved over time and actually suits the needs of the company
B)  has evolved over the last twelve months
C)  has been used successfully by other companies not in the industry
D)  is based on a tactical pricing and promotion plan
E)  supports a newly developed technically-oriented companyF) A) and B)
G) A) and C)

Question 8

Several studies have shown that the approaches companies take to manage their human resources can increase profitability,annual sales per employee (productivity),market value,and earnings-per-share growth.

Accepted Answer

A) True 
 B)False

Question 9

Why would increased diversity in the workplace make managing teams more challenging than in a non-diverse workplace?

Accepted Answer

Teams require close cooperation,communic...

Question 10

Which of the following statements describing how owners and shareholders relate to the organization is true?

Accepted Answer

A)  Companies with better HR practices have greater increases in market value/employee.
B)  An investor's judgment about the value of a company's intangible assets is based on such things as reputation rankings.
C)  Most owners and shareholders invest their money in companies for financial reasons.
D)  Intangibles such as how employees feel about their employer can be used by shareholders to predict financial performance.
E)  All of the above statements about how owners and shareholders relate to the organization are truE.F) A) and D)
G) A) and E)

Question 11

Which of the following would be an example of how to create an inimitable corporate culture:

Accepted Answer

A)  Hiring the best employees available
B)  Benchmarking against other successful firms
C)  Develop a complex and integrated system of HR practices over a period of many years
D)  A company-specific training program
E)  All of the aboveF) C) and D)
G) A) and B)

Question 12

_____ stakeholders are those whose concerns the organization must address in order to ensure its own survival.

Accepted Answer

A)  strategic
B)  primary
C)  direct
D)  organizational
E)  corporateF) All of the above
G) A) and E)

Question 13

A competitive advantage derived from human resources is sustainable for a company when:

Accepted Answer

A)  it uses a centralized tactical program of close-supervision
B)  its employees have some rare and specialized skill not easily copied
C)  it has a newly created organizational culture
D)  its product is intangible
E)  its customers remember the product and not the salespersonF) All of the above
G) A) and B)

Question 14

Key roles for the HR department and HR leader are:

Accepted Answer

A)  business partner,consultant,innovator,monitor and change manager
B)  business partner,educator,consultant,monitor and change manager
C)  educator,consultant,business partner,monitor and change manager
D)  change manager,business partner,consultant,educator and innovator
E)  consultant,educator,innovator,monitor and change managerF) C) and E)
G) A) and B)

Question 15

In the eyes of average Americans,the best employers:

Accepted Answer

A)  maximize shareholder profits
B)  maximize long term shareholder interests
C)  make decisions based on economic needs of the organization
D)  seek to have a positive impact on society
E)  simply obey the letter of the lawF) C) and D)
G) B) and E)

Question 16

The human resources triad contains:

Accepted Answer

A)  top-level,middle-level,and lower level managers
B)  representatives from each primary stakeholder group
C)  suppliers,customers,and resellers
D)  line managers,human resource professionals,and employees
E)  employees,staff managers,and line managersF) D) and E)
G) None of the above

Question 17

Which of the following would be an example of a primary stakeholder group for a manufacturer of mixes for bread machines?

Accepted Answer

A)  the newspaper that runs an article on the fat content of such bread mixes
B)  a political action group that sues the manufacturer for not hiring enough Hispanic-Americans
C)  a local environmentalist who is concerned about how the manufacturer disposes of its waste products
D)  the customer who purchases the bread mix
E)  all of the aboveF) All of the above
G) A) and D)

Question 18

How can HR professions assist managers in doing an effective job of managing complexity?

Accepted Answer

HR professionals can assist in part by m...

Question 19

What are the primary concerns of customers in their role as stakeholders?

Accepted Answer

A)  legal compliance of the company and how it meets its social responsibility
B)  return on sales,return on assets,and return on investments
C)  quality service and product,innovation,and low cost
D)  concern about safety,health,and fair treatment
E)  whether the company uses collaborative problem-solvingF) B) and D)
G) All of the above

Question 20

What are five reasons for the increase in teaming in organizations?

Accepted Answer

1)improve on-time delivery of results,2)...

Exam 1: Managing Human Resources

_____ stakeholders are those whose concerns the organization must address in order to ensure its own survival.

Correct AnswerverifiedShow Answer

Why would increased diversity in the workplace make managing teams more challenging than in a non-diverse workplace?

Correct AnswerverifiedTeams require close cooperation,communic...View AnswerShow Answer

Describe the relationship between a company and its stakeholders.

Correct AnswerverifiedStakeholders are individuals or groups t...View AnswerShow Answer

The human resources triad contains:

Correct AnswerverifiedShow Answer

What are the primary concerns of customers in their role as stakeholders?

Correct AnswerverifiedShow Answer

The most difficult company culture to copy would be one that:

Correct AnswerverifiedShow Answer

In the eyes of average Americans,the best employers:

Correct AnswerverifiedShow Answer

A competitive advantage derived from human resources is sustainable for a company when:

Correct AnswerverifiedShow Answer

Which of the following statements describing how owners and shareholders relate to the organization is true?

Correct AnswerverifiedShow Answer

Several studies have shown that the approaches companies take to manage their human resources can increase profitability,annual sales per employee (productivity),market value,and earnings-per-share growth.

Correct AnswerverifiedShow Answer

Which of the following is NOT a part of human resources management activities?

Correct AnswerverifiedShow Answer

How can HR professions assist managers in doing an effective job of managing complexity?

Correct AnswerverifiedHR professionals can assist in part by m...View AnswerShow Answer

Which of the following would be an example of how to create an inimitable corporate culture:

Correct AnswerverifiedShow Answer

HR professionals are guided by a code of ethics.

Correct AnswerverifiedShow Answer

Key roles for the HR department and HR leader are:

Correct AnswerverifiedShow Answer

Which of the following would be an example of a primary stakeholder group for a manufacturer of mixes for bread machines?

Correct AnswerverifiedShow Answer

A competitive advantage is described as sustainable when it can be maintained for a longer period of time even though other companies may be able to copy it.

Correct AnswerverifiedShow Answer

Management practices such as using rapid market intelligence and competitive pricing will create a sustainable competitive advantage,regardless of the human resources used to implement these strategies.

Correct AnswerverifiedShow Answer

What are five reasons for the increase in teaming in organizations?

Correct Answerverified1)improve on-time delivery of results,2)...View AnswerShow Answer

The relationship between quality of HRM activities and market value:

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Teams require close cooperation,communic...
View Answer

Correct Answer
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Stakeholders are individuals or groups t...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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HR professionals can assist in part by m...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
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1)improve on-time delivery of results,2)...
View Answer

Correct Answer
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