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Which of the following is not a process theory of motivation?


A) Acquired needs
B) Equity
C) Justice
D) Expectancy
E) Goal-setting

F) B) and E)
G) B) and C)

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Distributive justice reflects the perceived fairness of how resources and rewards are allocated.

A) True
B) False

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The two types of motivation are goal-oriented and failure-avoiding.

A) True
B) False

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Brian has a Master's degree in electrical engineering and brings 10 years of experience to his current job. He is known for putting in long hours of hard work on his job. He receives a salary of $75,000, medical and dental coverage, and two weeks of paid vacation every year. From Brian's perspective, which of the following is an input in the individual-organization exchange relationship?


A) His salary of $75,000
B) His Master's degree in electrical engineering
C) Medical coverage
D) Dental coverage
E) Two weeks of paid vacation

F) A) and E)
G) A) and C)

Correct Answer

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In Herzberg's motivator-hygiene theory, job satisfaction and job dissatisfaction arise from different sets of factors.

A) True
B) False

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Process theories of motivation focus on identifying external factors that influence motivation.

A) True
B) False

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Theory Y is a pessimistic view of employees: that they dislike work, must be monitored, and can only be motivated with rewards and punishment.

A) True
B) False

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According to Herzberg's motivator-hygiene theory, one of the factors that can cause employees to become dissatisfied is salary.

A) True
B) False

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Theory X and Theory Y are sets of assumptions about human nature.

A) True
B) False

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Motivation is inferred from one's behavior or from the results obtained; it cannot be viewed directly.

A) True
B) False

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In McClelland's acquired needs theory,


A) There are five basic needs: power, affiliation, achievement, esteem, and self-actualization.
B) The affiliation need may be either institutional or personal.
C) We are born with our needs, and they merely become stronger over time.
D) We have a need to be satisfied in our jobs.
E) We learn needs as we live our lives.

F) All of the above
G) B) and E)

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The process of altering a job with the intent of improving the quality of the employee's job experience is called job analysis.

A) True
B) False

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_____________ results when an individual gains positive internal feelings that are generated by doing well.


A) Extrinsic motivation
B) Intrinsic motivation
C) Job satisfaction
D) Job dissatisfaction
E) Organizational citizenship behavior

F) D) and E)
G) A) and B)

Correct Answer

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According to McClelland, the positive side of the need for power is institutional power, and the negative side is personal power.

A) True
B) False

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Process theories of motivation include equity theory and Herzberg's motivator-hygiene theory.

A) True
B) False

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The theory of motivation that states that motivation is a function of five basic needs that are met sequentially is:


A) Extrinsic and intrinsic motivation
B) Theory X and Theory Y
C) Maslow's need hierarchy
D) Herzberg's motivator-hygiene
E) Acquired needs

F) A) and D)
G) C) and D)

Correct Answer

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In equity theory, a person compares his/her outputs and inputs to those of another person.

A) True
B) False

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___________ results from the potential or actual receipt of external rewards.


A) Extrinsic motivation
B) Intrinsic motivation
C) Job satisfaction
D) Job dissatisfaction
E) Organizational citizenship behavior

F) A) and E)
G) A) and B)

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Pat and Chris are both computer programmers, but Pat earns more money than Chris. However, Chris perceives an equitable relationship because Pat:


A) Has more education and experience
B) Takes longer breaks
C) Works as hard as Chris
D) Works less than Chris
E) Needs the money more than Chris

F) C) and D)
G) A) and C)

Correct Answer

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Research strongly supports Maslow's hierarchy of needs theory.

A) True
B) False

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