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The horizontal approach to organizational design tends to focus on work processes.

A) True
B) False

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A modular structure assembles parts, components, or modules provided by external contractors.

A) True
B) False

Correct Answer

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In XYZ Aerospace, project engineers report both to a project manager for the particular work they are performing as well as the manager of engineering. This is a ________ organization.


A) Divisional
B) Hollow
C) Matrix
D) Functional
E) Horizontal

F) B) and E)
G) B) and D)

Correct Answer

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The organization's official communication network is not visible in the organization chart.

A) True
B) False

Correct Answer

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___________ occurs when the common goal is pursued by individuals performing separate but related tasks.


A) Division of labor
B) Hierarchy of authority
C) Unity of command
D) Span of control
E) Traditional structure

F) A) and B)
G) A) and C)

Correct Answer

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The idea of organization design is that organizations are more effective or successful when their structure supports the execution of corporate strategies.

A) True
B) False

Correct Answer

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Normally, organizations with a hierarchical culture have narrower spans of control than flatter organizations.

A) True
B) False

Correct Answer

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Innovation is positively related to the level of skill and abilities of the people involved as well as their self-efficacy for innovation.

A) True
B) False

Correct Answer

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Today, we consider that the three main categories of organizational design are functional, divisional, and matrix.

A) True
B) False

Correct Answer

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Identify the seven types of organizational structures. Describe each, and draw a simple model of an organization with that structure.

Correct Answer

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Students should draw the structures depi...

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A horizontal approach to organizational design tends to focus on:


A) Specific customers
B) Work processes
C) Functional expertise
D) Efficiency over effectiveness
E) Use of information technology

F) C) and D)
G) B) and C)

Correct Answer

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One of the "pros" of _________ organizations is a lower cost of entry and overhead.


A) Matrix
B) Functional
C) Hollow
D) Learning
E) Divisional

F) C) and E)
G) A) and B)

Correct Answer

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A _________ structure is designed around a central core of key functions and outsources other functions to other companies or individuals who can do them cheaper or faster.


A) Hollow
B) Modular
C) Matrix
D) Horizontal
E) Virtual

F) C) and D)
G) C) and E)

Correct Answer

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ABC Company has divided its employees into departments of manufacturing, marketing, and finance. The company is said to have a(n) _____ structure.


A) Entrepreneurial
B) Project
C) Hollow
D) Modular
E) Functional

F) C) and E)
G) None of the above

Correct Answer

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Which of the following is a traditional organizational design?


A) Horizontal
B) Hollow
C) Modular
D) Matrix
E) Virtual

F) A) and B)
G) A) and C)

Correct Answer

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A ________ structure outsources parts of the product, which it later assembles.


A) Hollow
B) Modular
C) Matrix
D) Horizontal
E) Virtual

F) A) and D)
G) A) and C)

Correct Answer

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Which of the following is an open organizational design?


A) Matrix
B) Modular
C) Horizontal
D) Functional
E) Divisional

F) B) and C)
G) A) and D)

Correct Answer

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Aligned goals start with the __________.


A) Hierarchy of authority
B) Organizational structure
C) Organizational culture
D) Organizational climate
E) Strategic plan

F) All of the above
G) A) and B)

Correct Answer

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Research has shown that innovation is positively related to hierarchical cultures.

A) True
B) False

Correct Answer

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Johnson & Co. has divided its employees according to the locations of the customers that they tend to. Thus, it has teams that cater to the urban areas, semi-urban areas, and so on. Johnson & Co. is said to have a ________ structure.


A) Functional
B) Hollow
C) Modular
D) Virtual
E) Divisional

F) All of the above
G) C) and D)

Correct Answer

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