Question 1

BC Biomedical Laboratories,which has been named one of Canada's "Best Employers" attributes their success to having a

Accepted Answer

A)   pyramid organization.
B)   flat organization.
C)   top-down organization.
D)   bottom-up organization.E) C) and D)
F) A) and B) B

Question 2

360-degree evaluation and feedback systems address many of the limitations of traditional approaches of evaluating human capital.

Accepted Answer

A) True 
 B)False

Question 3

Intellectual capital is the difference between the market value and the book value of a firm.Intellectual capital can be increased by

Accepted Answer

A)   increasing retention of below average workers.
B)   attracting and retaining knowledgeable workers.
C)   decreasing labour costs.
D)   increasing the turnover of employees.E) B) and C)
F) None of the above

Question 4

Among the downsides of social capital is/are

Accepted Answer

A)   high social capital may breed "groupthink," i.e., a tendency not to question shared beliefs.
B)   socialization processes whereby individuals are socialized into the norms and values of the organization may become expensive.
C)   individuals may become less willing to collaborate on joint projects.
D)   high social capital may breed "groupthink," i.e., a tendency not to question shared beliefs and socialization processes whereby individuals are socialized into the norms and values of the organization may become expensive.E) B) and D)
F) A) and B)

Question 5

Companies have found that referrals from their own employees are generally an ineffective approach to recruiting top talent.

Accepted Answer

A) True 
 B)False

Question 6

BC Biomedical Laboratory was named one of Canada's "Best Employers" for the third year running.

Accepted Answer

A) True 
 B)False

Question 7

Social capital is a source of strength to many firms.Firms leverage their social capital in an effort to create competitive advantages.A firm's social capital is based on

Accepted Answer

A)   an employee's individual abilities.
B)   the relationships among a firm's employees.
C)   a firm's allocation of financial resources.
D)   an individual's knowledge.E) B) and D)
F) B) and C)

Question 8

Maintaining a competitive workforce is very challenging in today's economy.The role of evaluating human capital,in recent years,has

Accepted Answer

A)   increased.
B)   decreased.
C)   become less important.
D)   remained the same.E) All of the above
F) B) and C)

Question 9

Rather than focus solely on financial considerations,many firms offer attractive benefits to entice employees to stay.These may include on-site stores,ATM's and athletic facilities.

Accepted Answer

A) True 
 B)False

Question 10

Protecting a firm's intellectual capital requires a concerted effort.

Accepted Answer

A) True 
 B)False  True

Question 11

Developing social capital is risky for an organization because social capital is specific to individuals and remains with the employee if he or she leaves the organization.

Accepted Answer

A) True 
 B)False

Question 12

In terms of retaining human capital,Magna's strategy is to

Accepted Answer

A)   allocate 10% of pre-tax profits to employees
B)   cultivate the creative potential of its workforce
C)   distribute 6% of profits to senior managers
D)   all of the choices are correctE) None of the above
F) B) and D)

Question 13

As the competitive environment changes,strategic management must focus on different aspects of the organization.Recently strategic management has moved from focusing on

Accepted Answer

A)   intangible resources to tangible resources.
B)   tangible resources to intangible resources.
C)   working capital to fixed capital.
D)   fixed capital to working capital.E) All of the above
F) C) and D)

Question 14

Discuss the attributes of human capital.Give examples of how firms work to develop and retain it.

Accepted Answer

Human capital includes individ...

Question 15

Encouraging widespread involvement is one of the important ways of developing human capital.

Accepted Answer

A) True 
 B)False

Question 16

Firms must compete for top talent.Whirlpool Canada dealt with conflicting demands of family and work by

Accepted Answer

A)   paying for daycare at all offices across Canada.
B)   offering additional work/life balance days to each employee.
C)   paying 6% of profits to senior managers.
D)   developing a flat organization.E) B) and C)
F) All of the above

Question 17

Describe the process of "hiring via personal networks".

Accepted Answer

This process involves recruiting job can...

Question 18

Social capital is based on the network of relationships within a firm,not in the skills and abilities of an individual employee.

Accepted Answer

A) True 
 B)False

Question 19

Writers have defined intellectual capital as the difference between the market value and book value of a firm.

Accepted Answer

A) True 
 B)False

Question 20

The benefits of high social capital include

Accepted Answer

A)   engagement and loyalty.
B)   skill and ability.
C)   values that are not a part of the company's culture.
D)   low levels of persistence.E) C) and D)
F) A) and B) A

Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

BC Biomedical Laboratories,which has been named one of Canada's "Best Employers" attributes their success to having a

Correct AnswerverifiedB

360-degree evaluation and feedback systems address many of the limitations of traditional approaches of evaluating human capital.

Correct AnswerverifiedShow Answer

Intellectual capital is the difference between the market value and the book value of a firm.Intellectual capital can be increased by

Correct AnswerverifiedShow Answer

Among the downsides of social capital is/are

Correct AnswerverifiedShow Answer

Companies have found that referrals from their own employees are generally an ineffective approach to recruiting top talent.

Correct AnswerverifiedShow Answer

BC Biomedical Laboratory was named one of Canada's "Best Employers" for the third year running.

Correct AnswerverifiedShow Answer

Social capital is a source of strength to many firms.Firms leverage their social capital in an effort to create competitive advantages.A firm's social capital is based on

Correct AnswerverifiedShow Answer

Maintaining a competitive workforce is very challenging in today's economy.The role of evaluating human capital,in recent years,has

Correct AnswerverifiedShow Answer

Rather than focus solely on financial considerations,many firms offer attractive benefits to entice employees to stay.These may include on-site stores,ATM's and athletic facilities.

Correct AnswerverifiedShow Answer

Protecting a firm's intellectual capital requires a concerted effort.

Correct AnswerverifiedTrue

Developing social capital is risky for an organization because social capital is specific to individuals and remains with the employee if he or she leaves the organization.

Correct AnswerverifiedShow Answer

In terms of retaining human capital,Magna's strategy is to

Correct AnswerverifiedShow Answer

As the competitive environment changes,strategic management must focus on different aspects of the organization.Recently strategic management has moved from focusing on

Correct AnswerverifiedShow Answer

Discuss the attributes of human capital.Give examples of how firms work to develop and retain it.

Correct AnswerverifiedHuman capital includes individ...View AnswerShow Answer

Encouraging widespread involvement is one of the important ways of developing human capital.

Correct AnswerverifiedShow Answer

Firms must compete for top talent.Whirlpool Canada dealt with conflicting demands of family and work by

Correct AnswerverifiedShow Answer

Describe the process of "hiring via personal networks".

Correct AnswerverifiedThis process involves recruiting job can...View AnswerShow Answer

Social capital is based on the network of relationships within a firm,not in the skills and abilities of an individual employee.

Correct AnswerverifiedShow Answer

Writers have defined intellectual capital as the difference between the market value and book value of a firm.

Correct AnswerverifiedShow Answer

The benefits of high social capital include

Correct AnswerverifiedA

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Human capital includes individ...
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This process involves recruiting job can...
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