Question 1

If employees are working effectively in teams and sharing their knowledge and learning from each other,they will be ________ to add value to the firm and they also will be ________ to leave the organization,because of the loyalties and social ties that they develop over time.

Accepted Answer

A)   more likely; more likely
B)   less likely; more likely
C)   less likely; less likely
D)   more likely; less likelyE) A) and D)
F) B) and D)

Question 2

In the knowledge economy,if a large portion of company value is in intellectual and human assets,the difference between the market value and book value of the company should ___________ a company with mostly physical and financial assets.

Accepted Answer

A)   be equal to
B)   not be correlated with
C)   be smaller than
D)   be larger thanE) A) and B)
F) A) and C)

Question 3

Which of the following firms would you expect to have the highest ratio of market value to book value?

Accepted Answer

A)   Apple
B)   General Motors
C)   Intel
D)   NucorE) A) and B)
F) B) and D)

Question 4

One of the most important elements in a good employee is his or her attitude.Firms should follow the adage: hire for attitude,train for skill.

Accepted Answer

A) True 
 B)False

Question 5

One potential downside of building social capital in an organization is groupthink.This means everyone in the group thinks on his or her own and comes up with new ideas.

Accepted Answer

A) True 
 B)False

Question 6

Examples of dynamic capabilities include product development,strategic decision making,alliances,and acquisitions.

Accepted Answer

A) True 
 B)False

Question 7

There are multiple challenges associated with making effective e-teams.Which of the following is not a challenge?

Accepted Answer

A)   Process losses result from identification and combination activities.
B)   E-teams can be effective in generating social capital.
C)   The physically dispersed team is susceptible to the risk factors that can create process loss.
D)   Some collective energy, time, and effort must be devoted to dealing with team inefficiencies.E) B) and C)
F) A) and D)

Question 8

As markets become increasingly dynamic,traditional sources of long-term competitive advantage become more relevant.

Accepted Answer

A) True 
 B)False

Question 9

Knowledge workers often exhibit __________ loyalties to their colleagues and their profession relative to their employing organization.

Accepted Answer

A)   fewer
B)   less favorable
C)   no
D)   greaterE) A) and B)
F) B) and C)

Question 10

Developing human capital is essential to maintaining a competitive advantage in the current knowledge economy.Efforts and initiatives to develop human capital should be directed

Accepted Answer

A)   at top managers.
B)   at human resource departments.
C)   throughout the firm at all levels.
D)   at the employees themselves.E) All of the above
F) A) and B)

Question 11

London-based International Power increased firm efficiency by using all but which of the following?

Accepted Answer

A)   forwarding email messages only when strictly necessary
B)   limiting the email message recipient list
C)   using the telephone
D)   eliminating email communicationE) A) and B)
F) A) and C)

Question 12

Tying knowledge workers to a firm is part of the objective of the development of

Accepted Answer

A)   intellectual capital.
B)   explicit knowledge.
C)   social capital.
D)   human capital.E) None of the above
F) A) and B)

Question 13

Mary Stinson was required to take over a project after the entire team left the company.She was able to reconstruct what the team had accomplished through reading emails exchanged by the members of the team.This is an example of

Accepted Answer

A)   inefficient use of information management.
B)   using explicit knowledge.
C)   using tacit knowledge.
D)   using replicated knowledge.E) A) and D)
F) B) and D)

Question 14

Once a knowledge asset (e.g.,a software code)is developed and paid for,it can be used many times at very low cost as long as it does not have to be substantially modified each time.

Accepted Answer

A) True 
 B)False

Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Which of the following firms would you expect to have the highest ratio of market value to book value?

Correct Answer
verified

London-based International Power increased firm efficiency by using all but which of the following?

Correct Answer
verified

Mary Stinson was required to take over a project after the entire team left the company.She was able to reconstruct what the team had accomplished through reading emails exchanged by the members of the team.This is an example of

Correct Answer
verified

Once a knowledge asset (e.g.,a software code)is developed and paid for,it can be used many times at very low cost as long as it does not have to be substantially modified each time.

Correct Answer
verified

Examples of dynamic capabilities include product development,strategic decision making,alliances,and acquisitions.

Correct Answer
verified

Developing human capital is essential to maintaining a competitive advantage in the current knowledge economy.Efforts and initiatives to develop human capital should be directed

Correct Answer
verified

If employees are working effectively in teams and sharing their knowledge and learning from each other,they will be to add value to the firm and they also will be to leave the organization,because of the loyalties and social ties that they develop over time.

Correct Answer
verified

Tying knowledge workers to a firm is part of the objective of the development of

Correct Answer
verified

As markets become increasingly dynamic,traditional sources of long-term competitive advantage become more relevant.

Correct Answer
verified

In the knowledge economy,if a large portion of company value is in intellectual and human assets,the difference between the market value and book value of the company should ___________ a company with mostly physical and financial assets.

Correct Answer
verified

Knowledge workers often exhibit __________ loyalties to their colleagues and their profession relative to their employing organization.

Correct Answer
verified

One potential downside of building social capital in an organization is groupthink.This means everyone in the group thinks on his or her own and comes up with new ideas.

Correct Answer
verified

One of the most important elements in a good employee is his or her attitude.Firms should follow the adage: hire for attitude,train for skill.

Correct Answer
verified

There are multiple challenges associated with making effective e-teams.Which of the following is not a challenge?

Correct Answer
verified

Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources

Which of the following firms would you expect to have the highest ratio of market value to book value?

Correct AnswerverifiedShow Answer

London-based International Power increased firm efficiency by using all but which of the following?

Correct AnswerverifiedShow Answer

Mary Stinson was required to take over a project after the entire team left the company.She was able to reconstruct what the team had accomplished through reading emails exchanged by the members of the team.This is an example of

Correct AnswerverifiedShow Answer

Once a knowledge asset (e.g.,a software code)is developed and paid for,it can be used many times at very low cost as long as it does not have to be substantially modified each time.

Correct AnswerverifiedShow Answer

Examples of dynamic capabilities include product development,strategic decision making,alliances,and acquisitions.

Correct AnswerverifiedShow Answer

Developing human capital is essential to maintaining a competitive advantage in the current knowledge economy.Efforts and initiatives to develop human capital should be directed

Correct AnswerverifiedShow Answer

If employees are working effectively in teams and sharing their knowledge and learning from each other,they will be ________ to add value to the firm and they also will be ________ to leave the organization,because of the loyalties and social ties that they develop over time.

Correct AnswerverifiedShow Answer

Tying knowledge workers to a firm is part of the objective of the development of

Correct AnswerverifiedShow Answer

As markets become increasingly dynamic,traditional sources of long-term competitive advantage become more relevant.

Correct AnswerverifiedShow Answer

In the knowledge economy,if a large portion of company value is in intellectual and human assets,the difference between the market value and book value of the company should ___________ a company with mostly physical and financial assets.

Correct AnswerverifiedShow Answer

Knowledge workers often exhibit __________ loyalties to their colleagues and their profession relative to their employing organization.

Correct AnswerverifiedShow Answer

One potential downside of building social capital in an organization is groupthink.This means everyone in the group thinks on his or her own and comes up with new ideas.

Correct AnswerverifiedShow Answer

One of the most important elements in a good employee is his or her attitude.Firms should follow the adage: hire for attitude,train for skill.

Correct AnswerverifiedShow Answer

There are multiple challenges associated with making effective e-teams.Which of the following is not a challenge?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

If employees are working effectively in teams and sharing their knowledge and learning from each other,they will be to add value to the firm and they also will be to leave the organization,because of the loyalties and social ties that they develop over time.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified