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Systemic barriers to change refer to elements of organization design,structure,and reporting relationships that impede the flow of information.

A) True
B) False

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In organizations,ethical behavior must start with _______ before _________ can be expected to perform accordingly.


A) the employees; the shareholders
B) the shareholders; the leader
C) the leader; the employees
D) the leader; the shareholders

E) A) and D)
F) C) and D)

Correct Answer

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Emotional intelligence (EI)is one of the components of a high intelligence quotient (IQ).

A) True
B) False

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In an integrity-based approach to ethics management,ethos is concerned with conformity with externally imposed standards.

A) True
B) False

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Leadership is the process of transforming organizations from what they are to what the leader would have them become.This implies that there will be a lot of satisfaction with the status quo.

A) True
B) False

Correct Answer

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Which of the following is not a characteristic of a successful learning organization?


A) It creates a proactive, creative approach to the unknown.
B) It actively solicits the involvement of employees at all levels.
C) It regularly engages in activities to reinforce the status quo.
D) It enables everyone to use their intelligence and apply their imagination.

E) All of the above
F) B) and C)

Correct Answer

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Inspiring and motivating people with a mission or purpose is a ______________ for developing an organization that can learn and adapt.


A) necessary and sufficient condition
B) necessary but not sufficient condition
C) goal but not a necessary condition
D) goal and a required precondition

E) B) and D)
F) B) and C)

Correct Answer

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In a compliance-based approach to ethics management,the objective is to enable responsible conduct.

A) True
B) False

Correct Answer

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As a manager,when faced with ethical crises you should


A) focus on issues most relevant to stockholders.
B) wait for the other party to make the first move.
C) take the initiative to address the problem.
D) cover up as much as possible.

E) B) and D)
F) C) and D)

Correct Answer

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A strong ethical orientation can have __________ on employee commitment and motivation to excel.


A) mitigating results
B) a positive effect
C) a negative impact
D) an expensive outcome

E) None of the above
F) A) and C)

Correct Answer

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The ethical orientation of a leader greatly affects the ethical orientation of the organization.

A) True
B) False

Correct Answer

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Emotional intelligence (EI)is generally a better predictor of life success than intelligence quotient (IQ).

A) True
B) False

Correct Answer

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Creating an ethical framework and developing organizational capabilities to make it operational is the responsibility of


A) employees.
B) shareholders.
C) the law.
D) leadership.

E) B) and D)
F) A) and B)

Correct Answer

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When Peter Loscher took over as CEO at Siemens in 2007,he lacked internal connections.He used formal bases of power to bring about organizational change and increase a customer orientation.

A) True
B) False

Correct Answer

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A compliance-based approach to ethics management combines a concern for law with an emphasis on managerial responsibility for ethical behavior.

A) True
B) False

Correct Answer

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Leaders play a key role in developing and sustaining organization


A) status quo.
B) culture.
C) reporting relationships.
D) rules and regulations.

E) All of the above
F) A) and B)

Correct Answer

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Establishing a culture of dissent can be an effective means of questioning the status quo.

A) True
B) False

Correct Answer

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Leaders may find it difficult to implement their vision and strategies because they have inadequate or inappropriate budgeting and control systems.

A) True
B) False

Correct Answer

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The ethical compass of an organization,in the integrity-based ethics approach to management,consists of the expected ________ and ____________.


A) obligations; rules
B) behaviors; penalties
C) responsibilities; aspirations
D) legalities; penalties

E) B) and D)
F) B) and C)

Correct Answer

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