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Exam 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangibleresources

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Question 41

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What is a major reason for Nokia to lose its competitive edge in the cell phone business?

A) The team consisted of scientists from around the world.
B) The team consisted of only Finnish scientists.
C) All of the work required diverse skill sets.
D) Each scientist worked alone, separate from colleagues.

E) A) and D)
F) None of the above

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Question 42

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According to the text,intellectual capital is the difference between the market value and the book value of a firm.Intellectual capital can be increased by ________________.

A) increasing retention of below average workers
B) decreasing labor costs
C) attracting and retaining knowledgeable workers
D) increasing the turnover of employees

E) B) and D)
F) B) and C)

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Question 43

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What are some of the key tradeoffs between closure and bridging relationships in social network theory? What are some implications for career success?

Explain why going green might help to attract good talent.Give an example of an organization that has had positive talent acquisition and retention as a result of going green.

Technical skills are a necessary and sufficient condition for hiring an employee.

Advantages of effective social networks for career success include all of the following EXCEPT _____.

In the current economy,reliance on the three traditional financial statements (income statement,balance sheet,and statement of cash flow)has increased. A. Howell, an expert on the changing role of finance and accounting, suggests that the big three financial statements are about as useful as an 80-year-old Los Angeles road map.

Many companies use referrals by current employees as a source for new hiring and even monetarily reward them because __________________.

Closure,in contrast to bridging relationships,stresses the importance of ties connecting heterogeneous people.

All of the following are the benefits of diversity in the workforce of a firm except:

Managing a knowledge intensive workforce is very challenging.The best way for a firm to manage its workforce is to __________.

The workforce in the United States will become increasingly diverse over the next few decades.What strategies should firms undergo to take full advantage of this emerging trend?

Discuss how technology has impacted the attraction,training,and retention of professionals.How has technology helped firms to enhance their human capital and social capital?

Address some of the potential limitations (or downsides)of social capital.

Maintaining a competitive workforce is very challenging in the current economy.The role of evaluating human capital,in recent years,has _____.

Creativity and problem solving ability are considered to be part of ____________.

Social network analysis can be used to help identify groups or clusters of individuals that comprise the network,individuals who link the clusters,and other network members.

Firms must compete for top talent.When attracting and selecting employees,firms must strive to select the best fit for both the employee and the firm.In an effort to reduce wasted time and effort in interviewing too many candidates while assuring a good candidate pool,a firm should ____.

Explicit knowledge is generally known to everyone in the firm and is not a critical concern of management.

Knowledge workers are more loyal to their companies than traditional workers.