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Action plans permit a degree of autonomy for managers who sometimes must modify activities to achieve the desired outcome.

A) True
B) False

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As firms simultaneously downsize and face the need for increased coordination across organizational boundaries,a control system based primarily on ______________ is dysfunctional.


A) boundaries and constraints
B) culture and rewards
C) organizational loyalty
D) innovation and risk taking

E) B) and C)
F) A) and B)

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External governance control mechanisms include all of the following except _____________.


A) auditors
B) analysts
C) competitors
D) media

E) B) and D)
F) B) and C)

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What value do effective strategic control systems provide to the implementation of strategy?

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Effective strategic control systems prov...

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Different functional areas within an organization often have different reward systems.

A) True
B) False

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Stock analysts generally issue more sell recommendations than buy recommendations.

A) True
B) False

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Effective boundaries and constraints _____________.


A) tend to inhibit efficiency and effectiveness
B) distract employees who are trying to focus on organizational priorities
C) minimize improper and unethical conduct
D) tend to limit organizational growth

E) B) and C)
F) None of the above

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As firms downsize,a control system based on rewards and culture becomes dysfunctional.

A) True
B) False

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Effective short-term objectives should ______________ and _____________.


A) be specific; measurable
B) be achievable; not challenging
C) be motivating; not limiting
D) be time defined; not limiting

E) All of the above
F) B) and C)

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Most organizations with strong cultures and a sound system of rewards and incentives can eventually internalize boundaries rather than use explicit rules and regulations.Which of the following is not a technique for moving in that direction?


A) Hire people that identify with the dominant values of the organization.
B) Develop managerial role models.
C) Minimize training and indoctrination.
D) Align reward systems with organizational goals and objectives.

E) A) and B)
F) None of the above

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The takeover constraint refers to _____________.


A) constraints placed by the firm on raiders who want to take over the firm
B) legal constraints that limit the ability of the raiders to acquire a firm
C) provisions in the charter of a company that prevents it from attempting a takeover of other companies
D) the risk of being acquired by a hostile raider

E) All of the above
F) C) and D)

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The Sarbanes-Oxley Act of 2002 stipulates that executives of a firm will still be able to sell their shares in the firm when other employees cannot.

A) True
B) False

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What are the four characteristics of effective contemporary control systems? Give examples of how firms apply these practices.

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The four characteristics of effective co...

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Rule-based controls are least appropriate in organizations with which one of the following characteristics?


A) Environments are stable and predictable.
B) Employees are highly skilled and independent.
C) There is consistency in product and service.
D) The risk of malfeasance is extremely high.

E) None of the above
F) C) and D)

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In choosing sides concerning CEO duality,two schools of thought exist.Which of the following would not be a consideration for the Unity of Command school of thought?


A) One person holding both roles will be able to act more efficiently and effectively.
B) CEO duality provides smoother strategic decision making.
C) CEO duality creates unit across the board of directors and managers of a company.
D) CEO duality slows down decision-making.

E) B) and D)
F) B) and C)

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Is CEO duality good or bad? Summarize the two schools of thought that represent alternate positions on this issue.

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CEO duality, where the CEO also serves a...

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Which of the following approaches to behavioral strategic control would be the least appropriate for an organization in which there is a great need for innovation and a high degree of autonomy?


A) culture
B) rewards
C) rules
D) incentives

E) B) and D)
F) None of the above

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What are the three key means to align the interests of owners (shareholders)and managers in a corporation?

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The three key means to align the interes...

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Why is it important to have a balance among the three behavioral controls (culture,rewards,and boundaries)? Is there a danger associated with emphasizing one behavioral approach more than another?

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It is important to have a balance among ...

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Sales quotas,operating budgets,and production schedules are examples of traditional controls.

A) True
B) False

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