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State-level government agencies that check whether firms are meeting statutory safety measures in their production units are considered to be the firms' _____.


A) stockholders
B) shareholders
C) internal stakeholders
D) external stakeholders

E) None of the above
F) B) and D)

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What are the economic responsibilities of a business?

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The business enterprise is first and foremost an economic institution.Investors expect an adequate return for their risk capital.Consumers expect safe products and services at appropriate prices and quality.Suppliers expect to be paid in full and on time.Governments expect the firm to pay taxes and to manage natural resources such as air and water under a decent stewardship.To accomplish all this, firms must obey the law and act ethically in their quest to gain and sustain competitive advantage.

List a few legal responsibilities of a business.

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Laws and regulations are a society's cod...

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Define strategic management.What prevented Apple from going bankrupt approximately 15 years before its sudden success in 2012?

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Strategic management, the topic of this ...

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Keeping in mind the process of stakeholder impact analysis, how was Sony Corp.able to transform threats into opportunities?

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In the best-case scenario, managers tran...

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A firm is embedded in a multifaceted exchange relationship with a number of diverse internal and external stakeholders.Elaborate on this statement.

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All stakeholders make specific contribut...

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The management of Five Square Corp.wants to reduce the separation between ownership (by shareholders) and control of the firm (by professional managers) .Which of the following practices would best help the company do this?


A) Allowing employees to purchase the stock of the company at a discounted rate
B) Reinvesting the annual profits of the company into research and development
C) Issuing new additional shares to the existing stockholders in proportion to their current holdings
D) Declaring the annual profits as bonus dividends to the existing stockholders

E) B) and C)
F) C) and D)

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Keeping in mind Apple's competitive advantage, which of the following products was introduced by Apple in 2007?


A) iPad
B) iPhone
C) iPod
D) iTunes

E) A) and C)
F) A) and D)

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A core tenet of stakeholder strategy is that a:


A) firm should isolate its internal stakeholders from its external stakeholders.
B) single-minded focus on shareholders alone exposes a firm to undue risks that can threaten the very survival of the enterprise.
C) multifaceted exchange relationship with internal and external stakeholders can lead to a firm's competitive disadvantage.
D) firm should work toward competitive parity rather than gaining and sustaining a competitive advantage.

E) All of the above
F) B) and C)

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_____ is best described as an integrative management field that combines analysis, formulation, and implementation in the quest for competitive advantage.


A) Supply chain management
B) Integrated technology management
C) Strategic management
D) Inventory management

E) A) and C)
F) B) and C)

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What is meant by corporate social responsibility (CSR)?

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To identify a firm's responsibilities toward its stakeholders, scholars have advanced the notion of corporate social responsibility (CSR).This framework helps firms recognize and address the economic, legal, ethical, and philanthropic expectations that society has of the business enterprise at a given point in time.CSR goes beyond the notion of encouraging businesses to "just be nice." Instead, managers need to realize that society grants shareholders the right and privilege to create a publicly traded stock company, and therefore the firm owes something to society.Moreover, CSR provides managers with a conceptual model that more completely describes a society's expectations and can guide strategic decision making more effectively.In particular, CSR has four components: economic, legal, ethical, and philanthropic responsibilities.

Which of the following stages in the AFI strategy framework involves designing a business, corporate, and global strategy?


A) Strategy control
B) Strategy implementation
C) Strategy analysis
D) Strategy formulation

E) A) and B)
F) C) and D)

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After a firm has identified its key stakeholders in stakeholder impact analysis, the immediate next step is to:


A) recognize the opportunities and threats the stakeholders present.
B) identify stakeholders' interests and claims.
C) formulate a stakeholder strategy.
D) address the stakeholders' concerns.

E) A) and D)
F) A) and C)

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Cadia Foods Inc.was the first company to start selling energy drinks in its country-a product that gained popularity among diverse groups.Soon, other companies started to sell their own brands of energy drinks, thereby giving Cadia Foods ample competition.In response, Cadia Foods decided to limit its variety of energy drinks to only two.However, it ensured that these two flavors were free of calories and low in cost.With this innovation, Cadia Foods Inc.consistently outperformed its competitors for ten years.In this scenario, Cadia Foods Inc.has maintained a _____ through its innovative strategy.


A) balanced scorecard
B) fiduciary responsibility
C) consistent power position
D) sustainable competitive advantage

E) C) and D)
F) B) and D)

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JetBlue's "Customer Bill of Rights" declared its dedication to "bringing humanity back to air travel." Discuss this statement in light of the strategies for obtaining competitive advantage.

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As mentioned in Strategy Highlight 1.1, ...

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How is competitive advantage different from competitive parity?

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A firm that achieves superior performanc...

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What are the issues to be addressed by managers during the strategy implementation stage of the AFI strategy framework?

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The topics and questions to be addressed...

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Within corporate social responsibility, _____ essentially reflects the notion of a business voluntarily giving back to society.


A) social networking
B) corporate citizenship
C) corporate governance
D) social bookmarking

E) A) and B)
F) A) and C)

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B

Which of the following forces is most closely related to industry effects within the automobile industry?


A) The actions taken to improve employee productivity within a firm
B) The human resource strategy managers adopt to acquire the best talent from the industry
C) The types of products and the services offered within the industry
D) The decisions made within a firm regarding pricing of a product in the market

E) B) and D)
F) C) and D)

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Not long after Apple became the world's most valuable company, signs of trouble emerged.This made it more difficult for Apple to sustain its competitive advantage.Explain.

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As discussed in Chapter Case 1, not long...

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