Exam 10: Managing Employees Performance

A) Joseph must use a behavioral observation scale because it is relatively easier than other methods of assessing behavior and providing feedback.
B) Joseph must use an organizational behavior modification approach because it is often preferred by managers for its simplicity.
C) Joseph must use a behaviorally anchored rating scale because it is good for large groups.
D) Joseph must use a critical-incident method to individually assess each employee because this method requires less documentation.
E) Joseph must use behaviorism because it helps in predicting behavior of an employee based on his past experiences.

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A) Paula must focus on obtaining information only from supervisors of employees being appraised because managers have incentives for giving accurate information.
B) Paula must occasionally work alongside the employees to ensure that they are working diligently.
C) Paula must personally question all the managers who appraise their subordinates in the performance appraisal as this will ensure integrity of information.
D) Paula must devise a policy that focuses on confidentiality of appraisal information once it is gathered from different sources because this will ensure security of information.
E) Paula must hold calibration meetings because they hold managers accountable for the appraisal information they provide about their subordinates.

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