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State some of the common practices of successful executives.

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Bill has the knack of inspiring the people in his department to learn new skills and to perform better than expected on the job. As a manager, what is Bill especially good at doing?


A) planning
B) staffing
C) leading
D) controlling
E) monitoring

F) A) and E)
G) None of the above

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Which of the following is one of the four fundamental traditional management functions?


A) Planning
B) Contracting
C) Outsourcing
D) Distributing
E) Innovating

F) B) and C)
G) A) and D)

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Discuss the various management skills in relation to their requirement at the various management levels.

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Answers will vary.

Technological change is one of the ongoing challenges that characterize the current business landscape.

A) True
B) False

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Adam focuses on assembling and coordinating the people, equipment, and supplies that his company needs to achieve its goals. What management function does Adam emphasize in his work?


A) Planning
B) Leading
C) Controlling
D) Sustaining
E) Organizing

F) All of the above
G) B) and E)

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E

Which of the following statements is true of collaboration?


A) Collaboration occurs only within the boundaries of an organization.
B) A sole focus on unit performance spurs collaboration.
C) It is unrealistic to think that a company can collaborate with its customers.
D) Companies should capitalize on ideas generated within the organization alone.
E) Collaboration is an important process of knowledge management.

F) B) and E)
G) B) and C)

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Edgar, the vice president of Lopez Construction LLC, attended a trade show to make additional supplier contacts for the business. Which of the following roles was Edgar fulfilling in this situation?


A) Leader
B) Liaison
C) Figurehead
D) Disturbance handler
E) Resource allocator

F) A) and C)
G) C) and D)

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Which of the following is true of speed as a success driver of organizational performance?


A) It is defined as the excellence of a product.
B) The requirement for speed has decreased with time.
C) Faster companies are more likely to be losers.
D) It separates the winners from the losers.
E) It is no longer considered as a strategic imperative.

F) B) and D)
G) C) and D)

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Planning involves


A) analyzing current situations.
B) determining rewards for goals achievement.
C) attracting people to the organization.
D) motivating employees.
E) implementing necessary changes.

F) B) and C)
G) C) and D)

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From Scenario D, it can be understood that Charles is a _____ manager.


A) strategic
B) frontline
C) tactical
D) operations
E) administrative

F) A) and B)
G) A) and C)

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A

Write an essay on knowledge management. Give a suitable example.

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As one of the key management functions, leading focuses on a manager's efforts to


A) mobilize people to contribute their ideas.
B) build organizations that are flexible and adaptive.
C) make sure goals are met.
D) identify opportunities for sustainable advantage.
E) build a dynamic organization.

F) D) and E)
G) A) and D)

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Top-level managers are also known as tactical managers because they translate general goals into specific objectives.

A) True
B) False

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Which of the following statements is true of the sources of competitive advantage?


A) The best companies choose one source of competitive advantage and perfect it.
B) When companies improve one source of competitive advantage, others suffer.
C) It is possible to improve quality and also enhance speed.
D) Trade-offs do not occur among the six sources of competitive advantage.
E) It is possible to improve more than one source, but they should be tackled one at a time.

F) A) and E)
G) A) and C)

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A common complaint about leaders, especially those who are newly appointed, is that they lack


A) self-acceptance.
B) empathy.
C) technical skills.
D) decision-making skills.
E) self-control.

F) C) and D)
G) B) and E)

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By creating objectives and communicating them to the rest of the organization, Angela is performing the function of a(n) _____ manager.


A) strategic
B) operations
C) frontline
D) tactical
E) top-level

F) C) and D)
G) B) and E)

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Which of the following fundamental success drivers of performance has Francesca achieved by ensuring that every customer has a salesperson to advise him or her while choosing jewelry?


A) Sustainability
B) Service
C) Quality
D) Cost competitiveness
E) Innovation

F) A) and B)
G) B) and D)

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Which of the following job titles indicates that a person is a frontline manager?


A) Vice President
B) Chief Financial Officer
C) Human Resources Manager
D) Floor Supervisor
E) Executive Assistant

F) A) and B)
G) A) and C)

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List and explain each of the six fundamental success drivers of performance.

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