Question 1

Which of the following statements about the Legal Aid Society is not true?

Accepted Answer

A)  It provides legal assistance to people who cannot afford their own attorney.
B)  It is part of a network of community law offices.
C)  It provides legal assistance at minimal cost or without charge.
D)  It is a for-profit organization.
E)  It is a publicly supported organization.F) A) and B)
G) A) and C)

Question 2

An implied warranty that comes with a used car is that:

Accepted Answer

A)  major repairs are the responsibility of the seller.
B)  government agencies will repair safety defects.
C)  the vehicle is in operating condition.
D)  hidden defects will be repaired at no cost to the buyer.
E)  the vehicle will be serviced free of charge for one year.F) A) and D)
G) A) and C)

Question 3

The first phase of the consumer buying process is:

Accepted Answer

A)  gathering information.
B)  evaluating alternatives.
C)  identifying the problem.
D)  researching alternatives.
E)  selecting the buying location.F) None of the above
G) A) and B)

Question 4

The purpose of a service contract is to:

Accepted Answer

A)  prevent legal action due to a defective product.
B)  protect a product owner from expensive repairs.
C)  reduce the chance of needing repairs.
D)  obtain regular maintenance on a product.
E)  have legal assistance for consumer complaints.F) C) and D)
G) None of the above

Question 5

Federal Trade Commission regulations require that:

Accepted Answer

A)  all used cars be sold with a warranty.
B)  used car buyers be informed of whether or not the vehicle comes with a warranty.
C)  used cars with over 100,000 miles be sold only by the individual owner,not by a dealer.
D)  major repairs must be made on all used cars prior to being offered for sale.
E)  the seller of a defective used car pay half the cost of the required repairs.F) A) and D)
G) B) and E)

Question 6

A Whirlpool dishwasher is an example of a:

Accepted Answer

A)  national brand.
B)  store brand.
C)  generic brand.
D)  local branD.
E)  regional brand.F) A) and B)
G) B) and D)

Question 7

Stephanie Johns is a member in a store that is a nonprofit organization that buys grocery items in bulk.Members can save a considerable amount on the groceries they purchase in the store.Stephanie is most likely shopping in which type of store?

Accepted Answer

A)  department store
B)  specialty store
C)  discount store
D)  convenience store
E)  cooperativeF) A) and E)
G) B) and D)

Question 8

The main purpose of the Edmund's Guide is to:

Accepted Answer

A)  monitor safety problems of existing vehicles.
B)  provide price data.
C)  reduce sales of stolen vehicles.
D)  list cars available for sale from government agencies.
E)  provide VIN numbers for vehicles.F) C) and D)
G) A) and B)

Question 9

What legal actions are available when assistance is needed to resolve a consumer problem?

Accepted Answer

When a consumer encounters a problem wit...

Question 10

Isabel would spend $200 per week on groceries for her family if she did not use coupons.Her coupons save her 10 percent of that amount.She puts the amount saved into her savings account.How much will she have in her savings account at the end of the first year? Ignore interest earnings.

Accepted Answer

A)  $240
B)  $200
C)  $2,040
D)  $1,040
E)  $10,400F) C) and E)
G) A) and E)

Question 11

Explain the difference between arbitration and mediation.

Accepted Answer

The answer of Explain the difference between arbitration and mediation....

Question 12

Sally Nash has decided she needs a new car.After doing some research,she has settled on a midsized four door sedan.She likes the Honda Accord and is exploring the features she needs and wants on this car.She is also trying to decide whether she would be better off purchasing a new car,a used car,or leasing a car.She knows that if she purchases it new it would likely last her for many,many years.On the other hand a used car would be a lot cheaper.She is not sure a lease is for her because of the mileage requirements.What step in the purchasing process is Sally carrying out?

Accepted Answer

A)  problem identification
B)  information gathering
C)  evaluating alternatives
D)  determining the purchase price
E)  post purchase activitiesF) D) and E)
G) All of the above

Question 13

A social factor that would influence a consumer's buying decision would be the hobbies and interests they have.

Accepted Answer

A) True 
 B)False

Question 14

Paul Spoon has noticed that interest rates have risen in recent months.He is worried that this may make it more difficult for him to finance the purchase of a car.This would be an example of a(n) ________ factor that influences his purchasing decision.

Accepted Answer

A)  economic
B)  social
C)  personal
D)  global
E)  careerF) B) and E)
G) B) and D)

Question 15

Brian Williams has a piece of paper that he gives to the cashier when he purchases a particular item that allows him to get a dollar off the cost of that item.What is he most likely using?

Accepted Answer

A)  coupon
B)  rebate
C)  warranty
D)  receipt
E)  promissory noteF) All of the above
G) A) and E)

Question 16

Arbitration differs from mediation in that arbitration:

Accepted Answer

A)  involves government officials.
B)  requires the use of a lawyer.
C)  is only available in certain states.
D)  allows compromise through negotiation.
E)  is legally binding.F) None of the above
G) B) and E)

Question 17

The purpose of small claims court is to:

Accepted Answer

A)  regulate fair business activities.
B)  provide hearings on proposed consumer protection laws.
C)  allow consumers with similar complaints to take action as a group.
D)  resolve minor consumer complaints.
E)  assist low-income consumers who need legal help.F) None of the above
G) A) and B)

Question 18

Open dating provides information on:

Accepted Answer

A)  freshness.
B)  pricing.
C)  nutrition.
D)  common product use.
E)  government inspection.F) A) and E)
G) A) and B)

Question 19

Most cars bought from private parties have:

Accepted Answer

A)  no implied warranties.
B)  a 30-day return privilege.
C)  a limited warranty.
D)  no express warranty.
E)  a government-supported repair guaranteE.F) A) and D)
G) B) and E)

Question 20

Pam McNally is planning to use the services of the Better Business Bureau.A major purpose of the BBB is to:

Accepted Answer

A)  recommend reputable companies in an areA.
B)  resolve consumer complaints.
C)  lobby for improved consumer protection laws.
D)  evaluate products and services for quality.
E)  represent business in government hearings.F) All of the above
G) None of the above

Exam 8: Consumer Purchasing Strategies and Legal Protection

Stephanie Johns is a member in a store that is a nonprofit organization that buys grocery items in bulk.Members can save a considerable amount on the groceries they purchase in the store.Stephanie is most likely shopping in which type of store?

Correct Answer
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Pam McNally is planning to use the services of the Better Business Bureau.A major purpose of the BBB is to:

Correct Answer
verified

The purpose of small claims court is to:

Correct Answer
verified

The purpose of a service contract is to:

Correct Answer
verified

Arbitration differs from mediation in that arbitration:

Correct Answer
verified

Explain the difference between arbitration and mediation.

Correct Answer
verified

The main purpose of the Edmund's Guide is to:

Correct Answer
verified

An implied warranty that comes with a used car is that:

Correct Answer
verified

Open dating provides information on:

Correct Answer
verified

A Whirlpool dishwasher is an example of a:

Correct Answer
verified

Most cars bought from private parties have:

Correct Answer
verified

Which of the following statements about the Legal Aid Society is not true?

Correct Answer
verified

Brian Williams has a piece of paper that he gives to the cashier when he purchases a particular item that allows him to get a dollar off the cost of that item.What is he most likely using?

Correct Answer
verified

Isabel would spend $200 per week on groceries for her family if she did not use coupons.Her coupons save her 10 percent of that amount.She puts the amount saved into her savings account.How much will she have in her savings account at the end of the first year? Ignore interest earnings.

Correct Answer
verified

What legal actions are available when assistance is needed to resolve a consumer problem?

Correct Answer
Answered by ExamLex AI
When a consumer encounters a problem wit...
View Answer

Correct Answer
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The first phase of the consumer buying process is:

Correct Answer
verified

Paul Spoon has noticed that interest rates have risen in recent months.He is worried that this may make it more difficult for him to finance the purchase of a car.This would be an example of a(n) ________ factor that influences his purchasing decision.

Correct Answer
verified

A social factor that would influence a consumer's buying decision would be the hobbies and interests they have.

Correct Answer
verified

Federal Trade Commission regulations require that:

Correct Answer
verified

Exam 8: Consumer Purchasing Strategies and Legal Protection

Stephanie Johns is a member in a store that is a nonprofit organization that buys grocery items in bulk.Members can save a considerable amount on the groceries they purchase in the store.Stephanie is most likely shopping in which type of store?

Correct AnswerverifiedShow Answer

Pam McNally is planning to use the services of the Better Business Bureau.A major purpose of the BBB is to:

Correct AnswerverifiedShow Answer

The purpose of small claims court is to:

Correct AnswerverifiedShow Answer

The purpose of a service contract is to:

Correct AnswerverifiedShow Answer

Arbitration differs from mediation in that arbitration:

Correct AnswerverifiedShow Answer

Explain the difference between arbitration and mediation.

Correct AnswerverifiedShow Answer

The main purpose of the Edmund's Guide is to:

Correct AnswerverifiedShow Answer

An implied warranty that comes with a used car is that:

Correct AnswerverifiedShow Answer

Open dating provides information on:

Correct AnswerverifiedShow Answer

A Whirlpool dishwasher is an example of a:

Correct AnswerverifiedShow Answer

Most cars bought from private parties have:

Correct AnswerverifiedShow Answer

Which of the following statements about the Legal Aid Society is not true?

Correct AnswerverifiedShow Answer

Brian Williams has a piece of paper that he gives to the cashier when he purchases a particular item that allows him to get a dollar off the cost of that item.What is he most likely using?

Correct AnswerverifiedShow Answer

Isabel would spend $200 per week on groceries for her family if she did not use coupons.Her coupons save her 10 percent of that amount.She puts the amount saved into her savings account.How much will she have in her savings account at the end of the first year? Ignore interest earnings.

Correct AnswerverifiedShow Answer

What legal actions are available when assistance is needed to resolve a consumer problem?

Correct AnswerAnswered by ExamLex AIWhen a consumer encounters a problem wit...View AnswerShow Answer

Correct AnswerverifiedShow Answer

The first phase of the consumer buying process is:

Correct AnswerverifiedShow Answer

Paul Spoon has noticed that interest rates have risen in recent months.He is worried that this may make it more difficult for him to finance the purchase of a car.This would be an example of a(n) ________ factor that influences his purchasing decision.

Correct AnswerverifiedShow Answer

A social factor that would influence a consumer's buying decision would be the hobbies and interests they have.

Correct AnswerverifiedShow Answer

Federal Trade Commission regulations require that:

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
When a consumer encounters a problem wit...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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