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Exam 3: Organizational Commitment

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Question 61

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Describe the four general ways of responding to negative events at work.

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The four general ways of responding to n...

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Question 62

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Organizational commitment increases the likelihood that an individual will respond to a negative work event with _____ or _____.

A) loyalty; neglect
B) exit; loyalty
C) voice; exit
D) loyalty; voice
E) neglect; exit

F) A) and E)
G) B) and D)

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Question 63

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Sean was recently hired to join the marketing team at Axon International. He will be starting at the company in two weeks. Sean has the reputation of being an expert in ad campaigns and catching the attention of the target audience. However, he also has the reputation of not getting along with anyone. He doesn't care much about where and for whom he works but is primarily motivated to achieve goals for himself and beat his own records. As soon as Amanda heard about Sean joining the team, she turned in her resignation. Ashton, another team member, called Sean and met him for lunch to express all the team members' concerns and to smooth things out before Sean formally joins the team. Ashton's reaction can be described as _____.

Employees in the category of apathetics demonstrate passive, destructive behavior. They exert the minimum level of effort required to keep their jobs.

Which of the following terms refers to the work and nonwork forces that bind us to our current employer?

_____ contracts are based on a broader set of open-ended and subjective obligations than ________ contracts.

Describe the four types of employees using the combination of two variables: organizational commitment and task performance.

Employees categorized as citizens demonstrate the highest levels of organizational commitment and behave in an active, constructive manner.

"Citizens" are one of the four types of employees based on the degree of organizational commitment and task performance. "Citizens" are likely to respond to negative events with _____ because they may not have the credibility needed to inspire change but possess the desire to remain a member of the organization.

Nelson Roe works as an assistant coach for the Washington Hoops in the U.S. Basketball Association. Recently, he was offered the head coaching duties with the Portland River Otters. Though their terms and remuneration were very attractive and it would have been a huge career move for Nelson, he declined the offer. He felt it was with Washington Hoops that he had learned and developed as a coach and that staying with the Hoops was the right thing to do and was his obligation. This is an example of _____ commitment.

Missing meetings is a form of _____ withdrawal.

_____ is a form of withdrawal in which employees appear to be working but are actually distracted by random thoughts or concerns.

The term "focus of commitment" can refer to each of the following except:

Employees falling under the category of "lone wolves" tend to respond to negative events with voice because they have the desire to improve the status quo and the credibility needed to inspire change.

Which model of withdrawal argues that the various withdrawal behaviors are positively correlated-for example, the tendency to daydream or socialize leads to the tendency to come in late or take long breaks, which leads to the tendency to be absent or quit?