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Exam 11: Teams: Characteristics and Diversity

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Question 61

Multiple Choice

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Quality circles, which consist of individuals who normally perform core production tasks but also meet regularly to identify production-related problems and opportunities for improvement, are an example of:

A) work teams.
B) management teams.
C) parallel teams.
D) action teams.
E) project teams.

F) B) and C)
G) A) and C)

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Question 62

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Members tend to be more productive in high task interdependence situations when there's low outcome interdependence.

A) True
B) False

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Question 63

Multiple Choice

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Mark participated in a problem-solving quiz competition among teams. Because Mark was the most familiar with the types of problems on his quiz, his team's performance depended largely on Mark's performance. These type of task represented by the quiz competition is called a(n) :

A football team is an example of an action team.

Additive tasks are those that depend on the performance and the abilities of the "weakest link."

Tasks for which the team's performance depends on the abilities of the "weakest link" are called _____.

Having a greater number of members is beneficial for management and project teams but not for teams engaged in production tasks.

According to the value in diversity problem-solving approach, diversity on attributes such as cultural background, race, and attitudes are associated with communication problems and ultimately poor team effectiveness.

The behavior a person is expected to display in a given context is known as a(n) :

"Diversity on attributes such as cultural background, race, and attitudes is associated with communication problems and ultimately poor team effectiveness." This statement represents the theory of the _____ approach to diversity in teams.

In the storming stage of team development, feelings of solidarity develop as members work toward team goals.

Which of the following statements about outcome interdependence is False?

Tom, Dan, and Philip work in different teams at Springfield Automobiles. Tom's team ensures that all the raw materials, machinery, tools, and other production equipment are available for the employees around the clock. Any procurement needs have to be addressed to Tom, who also takes part in high-level decisions regarding the number of units to be produced, exported, and so on. Dan works as part of a team of eight members who concentrate on the day-to-day production; they also ensure the quality checks are done and inspect each other's work. Philip is the operations manager, who works for five hours in the production department and then spends the rest of his time assisting management as an internal consultant on manufacturing issues. His input is crucial in improving the production process. Dan's contribution is toward the _____.

A planning team composed of engineers, architects, designers, and builders, charged with designing a suburban town center is a(n) _____ team.

A high degree of goal interdependence exists when team members have a shared vision of the team's goal and align their individual goals with that vision as a result.

In groups with comprehensive interdependence, the members have little discretion in terms of what they do and with whom they interact in the course of the collaboration involved in accomplishing the team's work.

Jax loves working on the new product team. Everyone is so friendly, and there is never any bitterness or conflict. Jax is sure they will come up with the most creative new product ever. Is Jax right? Why or why not?