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Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's five-forces model.Which of the following represents buyer power in the soft drink industry?


A) Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B) Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C) Zevia Natural Diet Soda begins selling directly over the Internet.
D) Vitamin water, fruit juice, and coffee.

E) A) and B)
F) C) and D)

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Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's five-forces model.Which of the following represents supplier power in the soft drink industry?


A) Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B) Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C) Zevia Natural Diet Soda begins selling directly over the Internet.
D) Vitamin water, fruit juice, and coffee.

E) A) and B)
F) A) and C)

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Michael Porter identified pressures that can hurt potential sales.Knowledgeable customers can force __________ prices by pitting rivals against each other.

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Which of the following is not considered a category within the support value activities in a value chain analysis?


A) Technology development.
B) Outbound logistics.
C) Human resource management.
D) Firm infrastructure.

E) A) and D)
F) B) and C)

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With the Five-Forces Model,companies should watch the forces in the market.If the forces are strong,competition generally increases,and if the forces are weak,competition typically decreases.

A) True
B) False

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Compare Porter's three generic strategies.

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Organizations typically follow one of Po...

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Porter's Five-Forces Model outlines the process for a sales strategy.

A) True
B) False

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Which of the following represents a reason why competitive advantages are typically temporary?


A) The competitor will hire away your key employees.
B) The competitor quickly seeks ways to duplicate your business operations.
C) The competitor will purchase new technology.
D) All of these.

E) C) and D)
F) A) and B)

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There are many challenges to changing doctors,including transferring medical records and losing the doctor-patient relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.

A) True
B) False

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Greg Provenzo owns and runs a Blockbuster video store.Greg is implementing a drive-thru rental process that is the same as you would find at a fast-food restaurant.Customers can pick up and drop off their videos without leaving their cars.Greg's new system has become so popular that Videos Plus,a competitor down the street,is attempting to re-create Greg's video drive-thru rental process.Greg's system is an example of a _________.


A) Supply chain power.
B) First-mover advantage.
C) Business processing strategy.
D) Business Intelligence.

E) A) and B)
F) A) and C)

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A __________ advantage features a product or service on which customers place a greater value than they do on similar offerings from competitors.


A) Competitive
B) Competitor
C) Power
D) First-mover

E) B) and C)
F) All of the above

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Shawn McGill is on the executive board for ABC Pharmaceuticals.The company produces the number-one-selling cancer-fighting drug on the market.Due to its incredible success,ABC pharmaceuticals has decided to increase the cost of the drug from $8 a pill to $15 a pill.Which force is ABC Pharmaceuticals using to increase its drug price?


A) Supplier power.
B) Buyer power.
C) Threat of false entrants.
D) Business power.

E) All of the above
F) None of the above

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Your boss,Kerry Miller,has asked you to analyze the soft drink industry using Porter's five-forces model.Which of the following represents rivalry in the soft drink industry?


A) Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases.
B) Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store.
C) Zevia Natural Diet Soda begins selling directly over the Internet.
D) Coke and Pepsi submit bids to the owner of a football stadium for the exclusive sale of their products during games.

E) None of the above
F) C) and D)

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Your boss,Tom Repicci,has asked you to analyze the airline industry using Porter's three generic strategies.Which of the following companies are using a focused strategy?


A) Southwest, Horizon, Frontier, and JetBlue.
B) British Airways, Singapore Airlines, and Virgin Atlantic.
C) Sky Taxi, a rent-by-the-hour personal plane service.
D) All of these.

E) A) and B)
F) B) and C)

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If a business is following a focused strategy,then its competitive scope is ________.


A) Broad market.
B) Narrow market.
C) Broad range of products.
D) Broad range of services.

E) A) and B)
F) None of the above

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What are the two main categories in a value chain analysis?


A) Primary value activities and secondary value activities.
B) Primary value activities and support value activities.
C) Primary value activities and strengthening value activities.
D) None of these.

E) A) and B)
F) C) and D)

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Porter has identified three generic business strategies,including focused,broad cost leadership,and switching strategy.

A) True
B) False

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Updating business strategies is a continuous undertaking,as internal and external environments ________.


A) Become less competitive.
B) Remain stagnant.
C) Rapidly change.
D) Become more consistent.

E) A) and B)
F) A) and C)

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What includes all parties involved,directly or indirectly,in obtaining raw materials or a product?


A) Support chain.
B) Supply chain.
C) System chain.
D) Supply choice.

E) A) and B)
F) All of the above

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When a company is the first to market with a competitive advantage,this is called a first-mover advantage.All of the following companies were first-movers except ____________.


A) FedEx-the online self-service software.
B) Apple-iPad.
C) Apple-iPod.
D) Microsoft-Bing search engine.

E) A) and B)
F) A) and C)

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