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The manipulation of information to create business intelligence in support of strategic decision making is referred to as OLTP or online transaction processing.

A) True
B) False

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A model is a simplified representation or abstraction of reality.

A) True
B) False

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What is a category of AI that attempts to emulate the way the human brain works?


A) Intelligent system
B) Artificial intelligence
C) Expert systems
D) Neural network

E) A) and B)
F) A) and C)

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Which of the following tracks the number of customers an organization touches for the first time and persuades to purchase its products or services?


A) Customer satisfaction
B) Usability
C) Conversion rates
D) Financial

E) All of the above
F) A) and D)

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__________ focuses on how well an organization is achieving its goals and objectives.

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What is the viewing of the physical world with computer-generated layers of information added to it?


A) Virtual reality
B) Augmented reality
C) Virtual workforce
D) All of the above

E) B) and C)
F) None of the above

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____________ MIS metrics measure the impact MIS has on business processes and activities including customer satisfaction and customer conversion rates.

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_____________ systems are various commercial applications of artificial intelligence.

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Which of the following are the four common types of effectiveness MIS metrics?


A) Unstructured decisions,customer satisfaction,conversion rates,financial
B) Usability,customer service,conversion rates,fiscal year revenue
C) Usability,customer satisfaction,conversion rates,financial
D) Usability,customer satisfaction,conversion rates,affordability

E) None of the above
F) All of the above

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Demonstrate the value of business process modeling,and compare As-Is and To-Be models.

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Business process modeling (or mapping)is...

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Benchmarks are baseline values the system seeks to attain.

A) True
B) False

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Streamlining information encompasses all of the information contained within a single business process or unit of work,and its primary purpose is to support the performing of daily operational or structured decisions.

A) True
B) False

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A digital dashboard produces graphical displays of patterns and complex relationships in large amounts of data.

A) True
B) False

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Describe artificial intelligence,and identify its five main types.

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Artificial intelligence (AI)simulates hu...

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What is a system that uses computerized advisory programs to imitate the reasoning processes of experts in solving difficult problems?


A) Expert system
B) Virtual reality
C) Neural network
D) Genetic algorithm

E) A) and B)
F) A) and C)

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Which of the following would efficiency MIS metrics measure?


A) Response time
B) System availability
C) Transaction speed
D) All of the above

E) A) and B)
F) B) and C)

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Analytics is the science of fact-based decision making.

A) True
B) False

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At the strategic decision-making level employees develop,control,and maintain core business activities.

A) True
B) False

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Which of the following is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?


A) Intelligent agent
B) Executive agent
C) Expert agent
D) Modeling system

E) B) and D)
F) A) and C)

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What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?


A) Intelligent system
B) Artificial intelligence
C) Neural network
D) Intelligent agent

E) A) and C)
F) All of the above

Correct Answer

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