Question 1

When an individual moves in management ranks,the level of certainty in a problem environment tends to increase.

Accepted Answer

A) True 
 B)False

Question 2

A(n)__________ is solving a problem in the context in which it is perceived; either positive or negative.

Accepted Answer

framing error

Question 3

A(n) __________ is a choice among possible alternative courses of action.

Accepted Answer

A)   alternative
B)   inquiry
C)   guess
D)   decisionE) All of the above
F) C) and D)

Question 4

When Mark attends only to information that confirms a decision already made,he is falling in the trap of which of these?

Accepted Answer

A)   Escalating commitment
B)   Framing error
C)   Anchoring heuristic
D)   Confirmation errorE) C) and D)
F) All of the above

Question 5

When people adjust a previously existing value to make a decision,which heuristic occur?

Accepted Answer

A)   Escalating commitment
B)   Representativeness
C)   Anchoring and adjustment
D)   AvailabilityE) None of the above
F) B) and D)

Question 6

Once the decision is made,the role of the manager in the decision-making process is over.

Accepted Answer

A) True 
 B)False

Question 7

What is the third step in the decision-making process?

Accepted Answer

A)   Gathering more information
B)   Implementing the decision
C)   Completing cost-benefit analysis
D)   Deciding on a course of actionE) C) and D)
F) B) and D) D

Question 8

What is the second step of the decision-making process?

Accepted Answer

A)   Deciding what to do
B)   Evaluating the problem
C)   Generating alternative courses of action
D)   Implementing the decisionE) A) and B)
F) A) and C) C

Question 9

What is the first step in the decision-making process?

Accepted Answer

A)   Generate alternatives
B)   Evaluate results
C)   Define the problem
D)   Make the decisionE) All of the above
F) B) and D)

Question 10

Which of the following is NOT one of the drivers of personal creativity?

Accepted Answer

A)   Task expertise
B)   Task motivation
C)   Subjective experience
D)   Creativity skillsE) A) and B)
F) A) and C)

Question 11

The generation of a novel idea or approach that solves a problem or identifies an opportunity is called

Accepted Answer

A)   problem solving.
B)   representative thinking.
C)   creativity.
D)   availability heuristic.E) None of the above
F) C) and D)

Question 12

The three types of decision making environments are:

Accepted Answer

A)   good, neutral, and bad.
B)   certain, risk, and uncertain.
C)   absolute, not sure, and no idea.
D)   certain, not sure, and risk.E) All of the above
F) B) and D)

Question 13

Solving a problem based on your perception of the situation,positive or negative is known as a(n) __________.

Accepted Answer

A)   availability heuristic
B)   programmed decision
C)   framing error
D)   representative heuristicE) A) and B)
F) All of the above

Question 14

A situation that offers the possibility of a better future if the right steps are taken is called a __________.

Accepted Answer

A)   performance threat
B)   potential problem
C)   performance opportunity
D)   future problemE) A) and D)
F) B) and D)

Question 15

How we "frame" an issue,meaning cast it in a positive or negative light,impacts not only how we discuss the issue,but how we solve it.

Accepted Answer

A) True 
 B)False

Question 16

Step one in the decision-making process is where the problem or opportunity is identified and defined.

Accepted Answer

A) True 
 B)False

Question 17

Managers who are problem solvers will make decisions and try to solve problems when required.

Accepted Answer

A) True 
 B)False

Question 18

Authors suggest that in all steps of the decision-making process,a decision maker should consider

Accepted Answer

A)   escalating commitment.
B)   alternative analysis.
C)   ethical reasoning.
D)   financial impact.E) B) and D)
F) B) and C)

Question 19

During which step of the decision-making process,cost-benefit analysis is used?

Accepted Answer

A)   Evaluating results
B)   Defining the problem
C)   Implementing the decision
D)   Generating alternative courses of actionE) A) and B)
F) A) and D)

Question 20

Which is the fourth cognitive style of decision making? Sensation thinkers,intuitive thinkers,sensation feelers,and

Accepted Answer

A)   risk takers.
B)   intuitive feelers.
C)   sensation takers.
D)   intuitive takers.E) C) and D)
F) B) and C)

Exam 4: Managers As Decision Makers

When an individual moves in management ranks,the level of certainty in a problem environment tends to increase.

Correct AnswerverifiedShow Answer

A(n)__________ is solving a problem in the context in which it is perceived; either positive or negative.

Correct Answerverifiedframing error

A(n) __________ is a choice among possible alternative courses of action.

Correct AnswerverifiedShow Answer

When Mark attends only to information that confirms a decision already made,he is falling in the trap of which of these?

Correct AnswerverifiedShow Answer

When people adjust a previously existing value to make a decision,which heuristic occur?

Correct AnswerverifiedShow Answer

Once the decision is made,the role of the manager in the decision-making process is over.

Correct AnswerverifiedShow Answer

What is the third step in the decision-making process?

Correct AnswerverifiedD

What is the second step of the decision-making process?

Correct AnswerverifiedC

What is the first step in the decision-making process?

Correct AnswerverifiedShow Answer

Which of the following is NOT one of the drivers of personal creativity?

Correct AnswerverifiedShow Answer

The generation of a novel idea or approach that solves a problem or identifies an opportunity is called

Correct AnswerverifiedShow Answer

The three types of decision making environments are:

Correct AnswerverifiedShow Answer

Solving a problem based on your perception of the situation,positive or negative is known as a(n) __________.

Correct AnswerverifiedShow Answer

A situation that offers the possibility of a better future if the right steps are taken is called a __________.

Correct AnswerverifiedShow Answer

How we "frame" an issue,meaning cast it in a positive or negative light,impacts not only how we discuss the issue,but how we solve it.

Correct AnswerverifiedShow Answer

Step one in the decision-making process is where the problem or opportunity is identified and defined.

Correct AnswerverifiedShow Answer

Managers who are problem solvers will make decisions and try to solve problems when required.

Correct AnswerverifiedShow Answer

Authors suggest that in all steps of the decision-making process,a decision maker should consider

Correct AnswerverifiedShow Answer

During which step of the decision-making process,cost-benefit analysis is used?

Correct AnswerverifiedShow Answer

Which is the fourth cognitive style of decision making? Sensation thinkers,intuitive thinkers,sensation feelers,and

Correct AnswerverifiedShow Answer

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D

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C

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