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What connects the plans, methods, and tools aimed at integrating separate enterprise systems?


A) Enterprise systems
B) Enterprise application integration
C) Middleware
D) Enterprise application integration middleware

E) B) and C)
F) None of the above

Correct Answer

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Which of the following will help an organization maintain consistent business operations?


A) Marketing, sales, and accounting departments decide to use the same vendor for a new system
B) Sales decides to implement a new system without considering other departments
C) A new office policy states that all managers can implement their own policies for purchasing supplies and materials
D) Marketing decides to save customer's email addresses in the marketing system, even though other organizational systems do not have this capability

E) A) and B)
F) All of the above

Correct Answer

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A two-tier ERP architecture allows an organization to have an on-premises ERP system along with cloud ERP applications.

A) True
B) False

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What is a makerspace?


A) Systems are used to create the digital designs and then manufacture the products.
B) A cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things.
C) A community center that provides technology, manufacturing equipment, and educational opportunities to the public that would otherwise be inaccessible or unaffordable.
D) Promotes serialization or the ability to track individual items by using the unique serial number associated with each RFID tag.

E) A) and D)
F) A) and C)

Correct Answer

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What acquires raw materials and resources and distributes them to manufacturing as required?


A) Inbound logistics
B) Outbound logistics
C) Logistics
D) Cradle to grave

E) A) and D)
F) B) and C)

Correct Answer

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What is Supply chain management (SCM) ?


A) The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.
B) Takes information entered into a given system and sends it automatically to all downstream systems and processes.
C) A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability.
D) Connects the plans, methods, and tools aimed at integrating separate enterprise system.

E) All of the above
F) C) and D)

Correct Answer

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Which component can help an organization determine such things as the identification of individuals who are likely to leave the company unless additional compensation or benefits are provided?


A) Accounting and finance components
B) Production and managerial management components
C) Human resource components
D) Production and materials management components

E) All of the above
F) B) and C)

Correct Answer

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Plan, source, make, deliver, and return are the five basic supply chain management components.

A) True
B) False

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Data integration is the integration of a company's existing management information systems.

A) True
B) False

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Enterprise application integration (EAI)middleware takes a new approach to middleware by packaging commonly used applications together, reducing the time needed to integrate applications from multiple vendors.

A) True
B) False

Correct Answer

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In the basic supply chain deliver refers to planning for transportation of goods to customers.

A) True
B) False

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What is application integration?


A) The integration of data from multiple sources, which provides a unified view of all data.
B) Takes information entered into a given system and sends it automatically to all downstream systems and processes.
C) Takes information entered into a given system and sends it automatically to all upstream systems and processes
D) The integration of a company's existing management information systems.

E) A) and C)
F) C) and D)

Correct Answer

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What is an organization performing when it asks questions such as "why was customer revenue so high"?


A) CRM reporting technologies
B) CRM analyzing technologies
C) CRM processing technologies
D) CRM predicting technologies

E) C) and D)
F) B) and D)

Correct Answer

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