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Market-based groupings are organizational groupings


A) that group specific customer segments.
B) in which sales territories are subdivided according to geographic location.
C) that represent the different departments or business activities within a firm.
D) in which a unit is responsible for specific product offerings.
E) that combine both functional groupings with product groupings.

F) C) and E)
G) All of the above

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Within DuPont's textile fiber department,there is a separate product manager for rayon,acetate,Orlon,nylon,and Dacron.The product manager for DuPont nylon would be responsible for


A) making long-range plans for nylon.
B) maintaining the divisional mission statement.
C) modifying DuPont's organizational structure.
D) creating static marketing objectives.
E) implementing short-term actions for all fibers.

F) C) and D)
G) A) and B)

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Those in staff positions have the authority and responsibility to advise people in line positions


A) and can recommend salary and benefit adjustments for them.
B) and serve the board of directors.
C) and must clear all such communication with the human resources department.
D) but cannot serve on team projects with them.
E) but cannot issue direct orders to them.

F) A) and E)
G) None of the above

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Managers who have the authority and responsibility to issue orders to people who report to them are referred to as


A) executive marketing officers.
B) staff positions.
C) stakeholders.
D) line positions.
E) program champions.

F) A) and E)
G) B) and E)

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Figure 22-4 Figure 22-4    -In Figure 22-4 above,the market-product grid labeled A illustrates which of the following market-product strategies? A) market specialization B) selective specialization C) market-product concentration D) full coverage E) product specialization -In Figure 22-4 above,the market-product grid labeled A illustrates which of the following market-product strategies?


A) market specialization
B) selective specialization
C) market-product concentration
D) full coverage
E) product specialization

F) B) and D)
G) A) and C)

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Many people are concerned about eating healthy,but many of these same people still grab lunch at fast-food restaurants because the restaurants are convenient and they like cheeseburgers.Burger King has created a veggie burger that "tastes like the real thing without all the fat." Burger King is most likely using a ________ to attract this large market that encompasses many different segments.


A) cost leadership strategy
B) cost focus strategy
C) differentiation strategy
D) differentiation focus strategy
E) service focus strategy

F) None of the above
G) A) and D)

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List the three steps of the planning phase of the strategic marketing process.Briefly describe actions that make up each of the three steps.What information is collected in each step?

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The planning phase of the strategic mark...

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An action item list is an aid to implement a marketing plan that consists of four columns,including all of the following except which?


A) the budget for the task
B) what is to be delivered
C) the task
D) the date to finish the task
E) the person responsible for completing the task

F) A) and B)
G) A) and D)

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Figure 22-4 Figure 22-4    -In Figure 22-4 above,the market-product grid labeled E illustrates which of the following market-product strategies? A) market specialization B) selective specialization C) market-product concentration D) full coverage E) product specialization -In Figure 22-4 above,the market-product grid labeled E illustrates which of the following market-product strategies?


A) market specialization
B) selective specialization
C) market-product concentration
D) full coverage
E) product specialization

F) C) and D)
G) D) and E)

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According to Porter's generic business strategy framework,there are two fundamental alternatives a firm can use to seek a competitive advantage.One of these is to


A) become the high-cost producer within the markets in which it competes.
B) adopt a "me too" strategy to achieve competitive parity.
C) become the low-cost producer within the markets in which it competes.
D) state its function in society to differentiate itself from competitors.
E) differentiate itself from competitors by developing similar marketing programs.

F) A) and B)
G) A) and C)

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The information needed for the implementation phase of the strategic marketing process includes


A) positioning studies.
B) market-product grids with target segments and product groupings.
C) organizational charts and marketing research reports.
D) detailed plans to execute the marketing program.
E) projected future sales,expenses,and profits.

F) B) and E)
G) B) and C)

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Percentage points of market share used as the common basis of comparison in an analysis to allocate marketing resources effectively for different product lines within the same firm are referred to as


A) market shares.
B) ratings.
C) marketing ROIs.
D) S-curve points.
E) share points.

F) C) and E)
G) C) and D)

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People in ________ positions have the authority and responsibility to issue orders to people who report to them.


A) staff
B) executive marketing officer
C) line
D) stakeholder
E) cross-functional team

F) A) and C)
G) None of the above

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Figure 22-1 Figure 22-1    -According to Figure 22-1 above,the result of spending an additional $1 million in annual marketing effort from $3 million to $4 million resulted in increased revenues of A) $20 million B) $40 million C) $50 million D) $70 million E) $80 million -According to Figure 22-1 above,the result of spending an additional $1 million in annual marketing effort from $3 million to $4 million resulted in increased revenues of


A) $20 million
B) $40 million
C) $50 million
D) $70 million
E) $80 million

F) A) and E)
G) A) and C)

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List the seven guidelines for developing effective plans and planning.

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Effective plans and planning guidelines:...

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The most senior executive responsible for a firm's marketing activities is called the


A) brand manager.
B) product manager.
C) chief marketing officer (CMO) .
D) director of sales.
E) marketing director.

F) B) and E)
G) A) and B)

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Figure 22-3 Figure 22-3    -In Porter's generic business strategies shown in Figure 22-3 above,Box A refers to a ________ strategy. A) cost leadership B) quality focus C) differentiation focus D) cost focus E) differentiation -In Porter's generic business strategies shown in Figure 22-3 above,Box A refers to a ________ strategy.


A) cost leadership
B) quality focus
C) differentiation focus
D) cost focus
E) differentiation

F) C) and D)
G) D) and E)

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The marketing manager looks for two kinds of deviations,each triggering a different kind of action: (1) ________ and (2) actual results fall short of goals.


A) deviations that result from major shifts in customer needs
B) actual results exceed goals
C) there are no deviations but there should be
D) deviations that result from executive mandates
E) deviations that are blamed on insufficient marketing support (personnel or funding)

F) C) and E)
G) A) and B)

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Which of the following types of test marketing techniques was primarily used in market research for General Mills Warm Delights?


A) free coupons
B) product sampling
C) continuity programs
D) double back product refunds
E) test marketing on the shelves of actual supermarkets

F) A) and D)
G) A) and E)

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Long-range marketing plans cover marketing activities


A) from one quarter to the next.
B) from six months to one year.
C) for a single year.
D) two to five years into the future.
E) 5 to 10 years into the future.

F) A) and D)
G) B) and C)

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