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Based on a market-product grid framework,which marketing strategy offers all product lines to all market segments?


A) full coverage
B) market specialization
C) product specialization
D) selective specialization
E) market-product concentration

F) B) and E)
G) None of the above

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When a marketing plan fails,what should a marketer do in terms of looking for the source of the problem?

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When a marketing plan fails,it's difficu...

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General Mills uses a marketing structure in which one person is ultimately responsible for the marketing of a specific product.For instance,one person is responsible for setting marketing goals and developing and implementing related marketing strategies for the well-known breakfast cereal,Cheerios.This person,who takes responsibility for the success or failure of the marketing of Cheerios,is called


A) a key strategist.
B) a product manager.
C) a line advisor.
D) a marketing advisor.
E) an account executive.

F) B) and E)
G) A) and B)

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The primary target market for Warm Delights is


A) empty-nesters.
B) on-the-go women.
C) college students with microwaves.
D) young marrieds who often have unexpected company.
E) families with small children wanting after-school treats.

F) C) and E)
G) C) and D)

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All of the following are disruptive questions to hopefully achieve disruptive innovations except which?


A) "why" and "why not" questions
B) "any suggestions" questions
C) "what if" questions
D) "what caused" questions
E) "what is" questions

F) A) and E)
G) C) and D)

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Four basic business and management practices are what matter-"what really works," to use the phrase of the researchers who studied more than 200 management tools and techniques.All of the following are included except which? 


A) structure
B) culture
C) execution
D) strategy
E) ethics

F) A) and C)
G) A) and B)

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Regardless of the product or industry involved,the strategy that a firm adopts to achieve a competitive advantage is referred to as


A) a generic business strategy.
B) an annual business plan.
C) a long-range marketing plan.
D) a marketing action program.
E) a synergy analysis framework.

F) C) and E)
G) C) and D)

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You have been told that a company increased its marketing effort from $3 million to $5 million,resulting in increased sales revenue from $10 million to $20 million.Calculate the company's ratio of incremental sales revenue to incremental marketing effort.


A) 4:1
B) 1:5
C) 5:1
D) 1:4
E) 5:1.5

F) A) and B)
G) B) and E)

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During the planning phase of the strategic marketing process,the marketing manager will


A) design the marketing organization.
B) obtain resources.
C) develop marketing schedules.
D) construct managerial bonus plans.
E) set market and product goals.

F) None of the above
G) A) and B)

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List the six guidelines for improving implementation of marketing programs.

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The six guidelines for improving impleme...

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Figure 22-3 Figure 22-3    -In Porter's generic business strategies shown in Figure 22-3 above,Box D refers to a ________ strategy. A) cost leadership B) quality focus C) differentiation focus D) cost focus E) differentiation -In Porter's generic business strategies shown in Figure 22-3 above,Box D refers to a ________ strategy.


A) cost leadership
B) quality focus
C) differentiation focus
D) cost focus
E) differentiation

F) None of the above
G) All of the above

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The essence of resource allocation is that


A) company resources are allocated effectively in the strategic marketing process by converting marketing actions into marketing information.
B) individual management tools and techniques that a firm chooses to use are less important than flawless execution of the ones it does use.
C) sometimes you have to break the rules to spend every dollar in a budget.
D) incremental resources should be put where the incremental returns are greatest over the foreseeable future.
E) individual management tools and techniques have no direct relationship to superior business performance in the companies.

F) A) and C)
G) B) and D)

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Loving Care Pets manufactures dog food specifically created for puppies under three months of age.In terms of the market-product grid framework,Loving Care Pets is a small firm without sustainable comparative advantages in marketing or production efficiencies.Loving Care Pets is using a ________ strategy.


A) market-product concentration
B) market specialization
C) product specialization
D) selective specialization
E) full coverage

F) A) and E)
G) A) and D)

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A cost focus strategy refers to one of Porter's generic business strategies that


A) focuses on reducing expenses and,in turn,lowers product prices,while targeting a broad array of market segments.
B) requires products to have significant points of difference to target one or only a few market segments.
C) requires products to have significant points of difference to charge a higher price while targeting a broad array of market segments.
D) involves controlling expenses and,in turn,lowering product prices targeted at a narrow range of market segments.
E) seeks opportunities by finding the optimum balance between marketing efficiencies versus R&D-manufacturing efficiencies.

F) A) and D)
G) A) and E)

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All of the following are key problems that emerge in a firm's strategic marketing process except which?


A) Line operating managers often feel no sense of ownership in implementing the plans.
B) Bad news is filtered out as information goes up the line to give top management a very rosy picture.
C) Not enough time and effort is spent on data collection;therefore,the plans written are too vague to implement.
D) Plans are based on very poor assumptions about environmental forces.
E) Planners and their plans may have lost sight of their customers' needs.

F) B) and D)
G) C) and E)

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Ben & Jerry's Homemade,Inc. ,is a profitable company that has a reputation for quality.The company is committed to treating its employees fairly and acting ethically in all transactions.It seeks to purchase all of its supplies from socially responsible suppliers.It is a leader in protecting the environment and corporate philanthropy.Ben & Jerry's uses 


A) a value-driven strategy.
B) marketing ROI.
C) value analyses.
D) value-based planning.
E) value-added marketing.

F) A) and D)
G) All of the above

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New Balance has no celebrity endorsers and does minimal advertising,yet the athletic shoe brand has about 10 percent of the sales in the athletic footwear market.The marketing team at New Balance estimates that to increase sales to 11 percent of the market will require an increase of $25 million in marketing effort and will result in an increase of its footwear sales of an additional $15 million.This 1 percent incremental increase from 10 to 11 percent is referred to as


A) a rating.
B) marginal market share.
C) a sales response margin.
D) a share point.
E) a direct response rate.

F) C) and D)
G) A) and D)

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Today,the implementation phase of the strategic marketing process often involves moving many planning activities away from the duties of planners to those of ________ responsible for implementing the plans.


A) line managers
B) outside consultants
C) senior management
D) the chief marketing officer (CMO)
E) project teams

F) B) and C)
G) A) and E)

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Volkswagen achieved spectacular success in the late 1990s by targeting the "nostalgia" segment,35- to 54-year-old baby boomers,with its technology-laden New Beetle.Which of Porter's generic business strategies did Volkswagen most likely use to launch the New Beetle?


A) differentiation focus
B) cost leadership
C) differentiation
D) cost focus
E) marketing focus

F) C) and E)
G) A) and D)

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Economists would most likely recommend that marketing managers allocate the firm's marketing resources to the markets and products where


A) the firm has its greatest sales.
B) an SBU is considered a cash cow.
C) there is the greatest current market share and the fastest industry growth rate.
D) the excess of incremental revenues over incremental costs is greatest.
E) total revenue equals total cost.

F) B) and D)
G) B) and C)

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