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Which of the following is not a dynamic capability?


A) the ability to sense and seize new opportunities
B) the ability to generate new knowledge
C) the ability to reconfigure existing assets
D) the ability to submit to conventional industry and market wisdom

E) B) and C)
F) A) and D)

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One potential downside of building social capital in an organization is groupthink.This means everyone in the group thinks on his or her own and comes up with new ideas.

A) True
B) False

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Why does employee turnover matter to a company? What are some of the reasons why employees leave and what might entice the desirable potential boomerang employee to return?

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Feedback: Employee turnover is expensive...

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If employees are committed to the core ________ and ________ of the organization,they are less likely to leave for the competition.


A) mission;outputs
B) values;structure
C) values;hierarchy
D) mission;values

E) C) and D)
F) A) and B)

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New knowledge involves the continual interaction between ________ and ________ knowledge.


A) intellectual;pragmatic
B) theoretical;practical
C) tacit;explicit
D) detailed;tacit

E) All of the above
F) A) and C)

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Which of the following is not an example of an IP-related litigation?


A) Apple and HTC sue each other based on patent infringement.
B) Apple sues smartphone makers running Android,the Google mobile operating system.
C) China is sued by U.S.manufacturers of video games.
D) The United States sues to get access to physical plant assets in China.

E) B) and C)
F) A) and B)

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The text discusses three areas a firm must be concerned with to keep their best and brightest employees from leaving.These include all the following except


A) hiring/selecting.
B) developing.
C) sorting/absorbing.
D) retaining.

E) C) and D)
F) A) and D)

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There are multiple advantages of e-teams.Which of the following is not an advantage?


A) E-teams are less restricted by the geographic constraints that are placed on face-to-face teams.
B) E-teams can be more flexible in responding to unanticipated work challenges and opportunities.
C) Process losses result from identification and combination activities.
D) E-teams can be effective in generating social capital.

E) A) and B)
F) B) and C)

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Maintaining a competitive workforce is very challenging in the current economy.The role of evaluating human capital,in recent years,has


A) remained the same.
B) increased.
C) become less important.
D) decreased.

E) None of the above
F) A) and B)

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Tying knowledge workers to a firm is part of the objective of the development of


A) intellectual capital.
B) explicit knowledge.
C) human capital.
D) social capital.

E) A) and B)
F) C) and D)

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Technology can be used successfully to leverage human capital and knowledge within organizations as well as with customers and suppliers beyond their boundaries.

A) True
B) False

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Employers must provide ________ to attract and retain young workers because otherwise they will be at a competitive ________.


A) training;status-quo
B) rewards;advantage
C) incentives;disadvantage
D) education;advantage

E) A) and B)
F) B) and C)

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