Question 1

Boeing's development of the 787 Dreamliner is an example of a company obtaining a competitive advantage through product differentiation/innovation.

Accepted Answer

A) True 
 B)False

Question 2

Perform a SWOT analysis of Hard Rock Café, using the information presented within Chapters 1 and 2 of the text.

Accepted Answer

Strengths- Hard Rock's unique coupling o...

Question 3

The creation of a unique advantage over competitors is called a __________.

Accepted Answer

competitiv...

Question 4

One reason to globalize is to learn to improve operations.

Accepted Answer

A) True 
 B)False

Question 5

Which of these organizations is likely to have the most important inventory decisions?

Accepted Answer

A)   a marketing research firm
B)   a lobbying agency
C)   a management consulting firm
D)   an aluminum manufacturer
E)   a law firmF) B) and E)
G) C) and D)

Question 6

In goods-producing organizations, __________,__________, and __________ may be inventoried.

Accepted Answer

raw materi...

Question 7

Decisions that involve what is to be made and what is to be purchased fall under the heading of supply-chain management.

Accepted Answer

A) True 
 B)False

Question 8

The __________ strategy describes a condition in which material, people, and ideas cross or transgress national boundaries.

Accepted Answer

The answer of The __________ strategy describes a condition in...

Question 9

Key success factors and core competencies are synonyms.

Accepted Answer

A) True 
 B)False

Question 10

A multinational corporation has extensive international business involvements.

Accepted Answer

A) True 
 B)False

Question 11

Which of the international operations strategies involves a focus on high cost reductions and low local responsiveness?

Accepted Answer

A)   international strategy
B)   global strategy
C)   transnational strategy
D)   multidomestic strategy
E)   none of the aboveF) None of the above
G) A) and B)

Question 12

Examples of response to the global environment include

Accepted Answer

A)   Boeing's worldwide sales and production
B)   Benneton's flexibility in design, production, and distribution
C)   a Chinese manufacturer, Haier, opening plants in the United States
D)   Ford's partnerships with Volvo and Mazda
E)   all of the aboveF) A) and E)
G) A) and D)

Question 13

Which of the following statements concerning the operations management decision is relevant to services?

Accepted Answer

A)   There are many objective quality standards.
B)   The customer is not involved in most of the process.
C)   The work force's technical skills are very important.
D)   Labor standards vary depending on customer requirements.
E)   Ability to inventory may allow the leveling of the output rates.F) B) and E)
G) A) and B)

Question 14

A firm producing a good is more likely to have which set of the following characteristics compared to a firm providing a service?

Accepted Answer

A)   many subjective quality standards, tangible product, and locate away from customers
B)   many subjective quality standards, intangible product, and locate away from customers
C)   many objective quality standards, tangible product, and locate near customers
D)   many objective quality standards, tangible product, and locate away from customers
E)   many objective quality standards, intangible product, and locate away from customersF) A) and B)
G) B) and E)

Question 15

Service organizations can immerse the consumer in the service, or have the consumer become a participant in the service, as they practice __________.

Accepted Answer

experience...

Question 16

When developing the operations strategy for a new manufacturing organization, one of the most important considerations is that it

Accepted Answer

A)   requires minimal capital investment
B)   utilizes as much automation as possible
C)   utilizes an equal balance of labor and automation
D)   supports the overall competitive strategy of the company
E)   none of the aboveF) A) and D)
G) C) and D)

Question 17

For what type of organization might the location decision area be the least important of its ten decision areas?
 For what type of organization might the location decision be the most important of the ten decision areas?
 Discuss; augment your response with examples.

Accepted Answer

The relationship between the organizatio...

Question 18

Before establishing and implementing strategy, a resources view would ensure that which of the following resources are available:

Accepted Answer

A)   financial
B)   physical
C)   human
D)   technological
E)   all of the aboveF) B) and D)
G) B) and E)

Question 19

Which of the following represent reasons for globalizing operations?

Accepted Answer

A)   to gain improvements in the supply chain
B)   to improve operations
C)   to expand a product's life cycle
D)   to attract and retain global talent
E)   all of the aboveF) None of the above
G) A) and D)

Question 20

The __________ strategy utilizes a standardized product across countries.

Accepted Answer

The answer of The __________ strategy utilizes a standardized product...

Exam 2: Operations Strategy in a Global Environment

When developing the operations strategy for a new manufacturing organization, one of the most important considerations is that it

Correct AnswerverifiedShow Answer

Which of the following represent reasons for globalizing operations?

Correct AnswerverifiedShow Answer

One reason to globalize is to learn to improve operations.

Correct AnswerverifiedShow Answer

The __________ strategy describes a condition in which material, people, and ideas cross or transgress national boundaries.

Correct AnswerverifiedShow Answer

Before establishing and implementing strategy, a resources view would ensure that which of the following resources are available:

Correct AnswerverifiedShow Answer

Service organizations can immerse the consumer in the service, or have the consumer become a participant in the service, as they practice __________.

Correct Answerverifiedexperience...View AnswerShow Answer

The creation of a unique advantage over competitors is called a __________.

Correct Answerverifiedcompetitiv...View AnswerShow Answer

Examples of response to the global environment include

Correct AnswerverifiedShow Answer

The __________ strategy utilizes a standardized product across countries.

Correct AnswerverifiedShow Answer

Which of the international operations strategies involves a focus on high cost reductions and low local responsiveness?

Correct AnswerverifiedShow Answer

For what type of organization might the location decision area be the least important of its ten decision areas? For what type of organization might the location decision be the most important of the ten decision areas? Discuss; augment your response with examples.

Correct AnswerverifiedThe relationship between the organizatio...View AnswerShow Answer

A multinational corporation has extensive international business involvements.

Correct AnswerverifiedShow Answer

In goods-producing organizations, __________,__________, and __________ may be inventoried.

Correct Answerverifiedraw materi...View AnswerShow Answer

Decisions that involve what is to be made and what is to be purchased fall under the heading of supply-chain management.

Correct AnswerverifiedShow Answer

Perform a SWOT analysis of Hard Rock Café, using the information presented within Chapters 1 and 2 of the text.

Correct AnswerverifiedStrengths- Hard Rock's unique coupling o...View AnswerShow Answer

Key success factors and core competencies are synonyms.

Correct AnswerverifiedShow Answer

A firm producing a good is more likely to have which set of the following characteristics compared to a firm providing a service?

Correct AnswerverifiedShow Answer

Boeing's development of the 787 Dreamliner is an example of a company obtaining a competitive advantage through product differentiation/innovation.

Correct AnswerverifiedShow Answer

Which of these organizations is likely to have the most important inventory decisions?

Correct AnswerverifiedShow Answer

Which of the following statements concerning the operations management decision is relevant to services?

Correct AnswerverifiedShow Answer

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experience...
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competitiv...
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The relationship between the organizatio...
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In goods-producing organizations, ,, and __ may be inventoried.

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raw materi...
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Strengths- Hard Rock's unique coupling o...
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