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Disadvantages of personal interviews include all of the following situations except


A) cannot control sampling procedures
B) high cost
C) interviewer bias
D) administration/execution problems

E) C) and D)
F) B) and D)

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The standard reasons for conducting focus groups include all of the following except


A) postquantitative research
B) make the abstract real
C) determine psychographic profile of the typical consumer
D) reinforce beliefs

E) A) and B)
F) All of the above

Correct Answer

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Telephone interviewing is usually employed when the study design requires speedy collection of information from a large, geographically dispersed population.

A) True
B) False

Correct Answer

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On a survey, asking individuals to indicate how many hours a week they watch television would be an example of _____ data.


A) attitude
B) psychographic and lifestyle
C) motivation
D) demographic and socioeconomic

E) A) and B)
F) A) and D)

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On a survey, asking individuals to indicate how likely they are to purchase a particular stereo brand would be an example of _____ data.


A) attitude
B) psychographic and lifestyle
C) demographic and socioeconomic
D) intention

E) C) and D)
F) None of the above

Correct Answer

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The quantitative rather than the qualitative conclusions are more important in the written report about the focus group results.

A) True
B) False

Correct Answer

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All of the following are advantages of the communication method of collecting data except


A) versatility
B) speed
C) low cost
D) objectivity

E) C) and D)
F) A) and B)

Correct Answer

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_____ refers to the actual action taken by an individual.


A) attitude
B) motivational
C) behavior
D) intention

E) B) and C)
F) C) and D)

Correct Answer

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_____ refer to the anticipated future behavior of individuals.


A) attitude
B) psychographics
C) Motivations
D) intentions

E) B) and C)
F) A) and D)

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Obtaining information about a person's behaviors can be accomplished through disguised observation only.

A) True
B) False

Correct Answer

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A primary advantage of telephone interviews is the relative low cost.

A) True
B) False

Correct Answer

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Shopping malls are not frequently used for personal interviews because of their high volume of traffic.

A) True
B) False

Correct Answer

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On a survey, asking individuals to indicate how often they use a coupon for purchasing pizza would be an example of _____ data.


A) attitude
B) motivational
C) behavior
D) intention

E) B) and C)
F) None of the above

Correct Answer

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Disadvantages of telephone interviews include all of the following situations except


A) little flexibility in sequencing of questions
B) exhibits cannot be shown
C) limited in the use of question scales
D) long interviews are difficult to administer

E) A) and D)
F) A) and C)

Correct Answer

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The communication method can be used for information collection using exploratory, descriptive, or causal research designs.

A) True
B) False

Correct Answer

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Observational information is thought to have an advantage over communication in objectivity and accuracy.

A) True
B) False

Correct Answer

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Which of the following is not an area for determining customer awareness and knowledge?


A) advertising recall
B) frequency of purchase
C) retail store familiarity
D) country of product origin

E) B) and C)
F) None of the above

Correct Answer

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Communication is the preferred method of collecting information on attitudes, intentions, and motives.

A) True
B) False

Correct Answer

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A primary disadvantage of mail surveys is no control over who fills out the questionnaire.

A) True
B) False

Correct Answer

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An example of attitude data on a survey is


A) asking individuals to indicate their income
B) asking individuals to indicate their feelings about a particular brand of toothpaste
C) asking individuals to indicate how many hours a week they watch television
D) asking individuals to indicate how likely they are to purchase a particular stereo brand

E) B) and C)
F) All of the above

Correct Answer

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