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Which form of pointing device, common on laptops, consists of a small, flat device sensitive to touch?


A) Mouse
B) Template
C) Touch pad
D) Touch screen
E) Scanner

F) A) and B)
G) B) and D)

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Medical practice _______ are a profitable marketing tool to generate new patients and can include patient education, contact information, and referral forms.

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The computers in a(n) _______ network are geographically close together, such as in the same building.

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Reorder _______ cards are used to indicate when it is time to reorder supplies.

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A vendor's payment schedule generally ____.


A) charges for handling the order if the order is prepaid
B) adds one percent of the cost to the total order per day after the order is placed
C) prohibits delayed billing
D) offers a discount for enclosing a check with the order
E) delays billing for 90 to 120 days

F) None of the above
G) B) and D)

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When investigating a vendor, you should obtain information on pricing, quality, payment policies, and _______, or availability of products, delivery time and procedures, and damaged goods policy.

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What is the first thing that should be done when a shipment of supplies arrives at the medical office?


A) Put the shipment away
B) Pay the vendor
C) File the invoice
D) Check the shipment against the order form and packing slip
E) Call the vendor about missing or damaged items

F) A) and C)
G) B) and E)

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Another name for a personal computer is ____.


A) mainframe computer
B) microcomputer
C) minicomputer
D) supercomputer
E) network computer

F) A) and B)
G) C) and E)

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The responsibility for organizing most office supplies often lies with the ____.


A) physician
B) medical assistant
C) nurse
D) housekeeper
E) maintenance staff

F) A) and D)
G) All of the above

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Stocking many spare supplies ____.


A) is the result of an organized medical assistant
B) is unwise because of the administrative budget
C) allows for supplies to be kept in several locations
D) makes supplies easier to count when doing inventory
E) creates increased need to discard expired administrative supplies

F) C) and D)
G) A) and C)

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Examples of clinical supplies are ____.


A) needles, syringes, and lubricating gel
B) paper cups and toilet tissue
C) rubber bands, stamps, and file folders
D) patient education materials
E) Social Security forms

F) C) and E)
G) All of the above

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Which of the following is not an advantage of leasing office equipment?


A) It allows purchasers to keep more of their money.
B) The company that leases the product is usually responsible for servicing it.
C) Your office will own the equipment at the end of the lease term.
D) Lease payments are usually tax-deductible.
E) Leasing allows businesses to update equipment every few years.

F) A) and B)
G) A) and C)

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The purpose of output devices is to ____.


A) store information for later retrieval
B) display or print information after it has been processed
C) convert printed matter into a format that can be read by the computer
D) transfer information from one computer to another
E) process information that has been input into the computer

F) B) and E)
G) A) and E)

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A device used to transfer information from one computer to another over telephone or cable television lines is a ____.


A) scanner
B) cursor
C) pointing device
D) keyboard
E) modem

F) A) and E)
G) B) and E)

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Using the bcc option when sending an e-mail message ____.


A) enables you to send the message to more people
B) makes the recipient scroll through the e-mail addresses of all other recipients before reading the message
C) prevents recipients from deleting the message
D) records a copy of the message on your hard drive
E) protects the privacy of other recipients of the message

F) None of the above
G) A) and B)

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Ordering supplies ahead of schedule ____.


A) is never recommended
B) is unnecessarily costly
C) is important when there is a large demand for a product
D) eliminates the need for keeping track of supplies
E) should be done routinely to avoid shortages

F) C) and D)
G) A) and E)

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Larger medical practices that participate in a purchasing group can save as much as ____ on supplies.


A) 1% to 2%
B) 3% to 4%
C) 5% to 10%
D) 10% to 20%
E) 30% to 50%

F) B) and E)
G) A) and B)

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A(n) _______ system automatically keeps track of who accesses computer records or an Internet site and the files or sites that the person accesses.

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An effective inventory schedule for a medical office is ____.


A) every 1 to 2 weeks
B) once a month
C) every 3 months
D) every 6 months
E) once a year

F) A) and D)
G) A) and B)

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What is the recommended amount of time for keeping all copies of bills and order forms for supplies in the event the medical practice is audited by the Internal Revenue Service?


A) 1 year
B) 3 years
C) 7 years
D) 20 years
E) indefinitely

F) B) and D)
G) None of the above

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