Question 1

Networks can be run on Windows®, Novell®, or _______ network operating systems.

Accepted Answer

Question 2

The main circuit board that controls the other components in a computer system is the ____.

Accepted Answer

A)   motherboard
B)   hard drive
C)   microprocessor
D)   central processing unit
E)   video boardF) B) and D)
G) B) and E)

Question 3

A purchase order is ____.

Accepted Answer

A)   a form that authorizes a purchase for the practice
B)   the payment of funds
C)   the bill from the vendor
D)   a list of items used and reordered most often
E)   a request by the physicians to order more suppliesF) A) and B)
G) D) and E)

Question 4

In which type of networks are the networked computers connected using public telephone lines, using encryption to ensure that only authorized users can access the network?

Accepted Answer

A)   Local-area network
B)   Virtual private network
C)   Homegroup network
D)   Wide-area network
E)   Peer-to-peer networkF) A) and C)
G) A) and B)

Question 5

Before calling technical support, you should first ____.

Accepted Answer

A)   turn off the computer
B)   check the computer manual for answers
C)   identify the problem
D)   have a printer attached to the computer
E)   plan to spend no more than 5 minutes on the phoneF) B) and C)
G) A) and E)

Question 6

The process used to determine whether you can correct a problem with a piece of equipment yourself, rather than calling for service, is known as _______.

Accepted Answer

troubleshooting

Question 7

Common computer ________ used in a medical office include word processing software, accounting and billing programs, and appointment scheduling programs.

Accepted Answer

The answer of Common computer ________ used in a medical...

Question 8

An example of an expendable item is a(n)  ____.

Accepted Answer

A)   examining table
B)   prescription pad
C)   reflex hammer
D)   facsimile machine
E)   typewriterF) B) and C)
G) C) and E)

Question 9

The appropriate way to store chemicals, drugs, and solutions is to ____.

Accepted Answer

A)   keep them in a warm, well-lighted place
B)   store them in containers other than their original ones
C)   store narcotics at eye level in the general supply closet
D)   store strong acids and alkaline solutions together
E)   line storage cabinets with plastic-coated shelf paperF) B) and E)
G) None of the above

Question 10

Vital supplies are items that ____.

Accepted Answer

A)   require ordering only occasionally
B)   are absolutely necessary for smooth running of the medical office
C)   are needed in the office but do not threaten the efficiency of the office
D)   are used only once and then discarded
E)   can be used indefinitelyF) B) and E)
G) C) and D) B

Question 11

The proper way to store narcotics is ____.

Accepted Answer

A)   correctly labeled on the shelf with other medications
B)   out of sight in a locked cabinet
C)   behind other medications
D)   on the highest shelf, out of immediate reach
E)   in a locked drawer of the physician's deskF) C) and D)
G) B) and D)

Question 12

Which of the following is an optical disk on which you can store up to eight hours of high-quality video?

Accepted Answer

A)   Jump drive
B)   Zip disks
C)   CD-R
D)   Flash key
E)   DVD-RF) None of the above
G) B) and D)

Question 13

The most common computer input device is a ____.

Accepted Answer

A)   keyboard
B)   pointing devices
C)   modem
D)   scanner
E)   touch screenF) A) and E)
G) A) and B)

Question 14

Computer hackers are prevented from accessing your computer by ____.

Accepted Answer

A)   firewalls
B)   antivirus software
C)   disk cleanup
D)   pressing the Delete key
E)   disk defragmentationF) C) and E)
G) A) and B)

Question 15

An advantage of a notebook computer is that it ____.

Accepted Answer

A)   eliminates all the extra function keys on the keyboard
B)   is larger and more capable than a desktop computer
C)   operates on either a battery or an AC adapter
D)   can be housed in a tower case and placed on the floor
E)   eliminates the need for printers and scannersF) None of the above
G) A) and D)

Question 16

A method of sending and receiving messages through a network is known as ____.

Accepted Answer

A)   word processing
B)   a database
C)   spreadsheet calculation
D)   electronic mail
E)   pagingF) B) and C)
G) D) and E)

Question 17

Staples and rubber bands are ____ supplies.

Accepted Answer

A)   vital
B)   incidental
C)   periodic
D)   general
E)   clinicalF) None of the above
G) C) and D)

Question 18

A purchase ________ is used to purchase expensive items for the medical practice and often requires the physician's approval.

Accepted Answer

The answer of A purchase ________ is used to purchase...

Question 19

The medical assistant is often responsible for comparison _______, ordering, and maintaining relationships with vendors.

Accepted Answer

The answer of The medical assistant is often responsible for...

Question 20

A medical office should have a regular _______ for inventory and ordering to maintain adequate levels of supplies.

Accepted Answer

schedule

Exam 8: Office Equipment and Supplies

Networks can be run on Windows®, Novell®, or _______ network operating systems.

Correct AnswerverifiedShow Answer

The main circuit board that controls the other components in a computer system is the ____.

Correct AnswerverifiedShow Answer

A purchase order is ____.

Correct AnswerverifiedShow Answer

In which type of networks are the networked computers connected using public telephone lines, using encryption to ensure that only authorized users can access the network?

Correct AnswerverifiedShow Answer

Before calling technical support, you should first ____.

Correct AnswerverifiedShow Answer

The process used to determine whether you can correct a problem with a piece of equipment yourself, rather than calling for service, is known as _______.

Correct Answerverifiedtroubleshooting

Common computer ________ used in a medical office include word processing software, accounting and billing programs, and appointment scheduling programs.

Correct AnswerverifiedShow Answer

An example of an expendable item is a(n) ____.

Correct AnswerverifiedShow Answer

The appropriate way to store chemicals, drugs, and solutions is to ____.

Correct AnswerverifiedShow Answer

Vital supplies are items that ____.

Correct AnswerverifiedB

The proper way to store narcotics is ____.

Correct AnswerverifiedShow Answer

Which of the following is an optical disk on which you can store up to eight hours of high-quality video?

Correct AnswerverifiedShow Answer

The most common computer input device is a ____.

Correct AnswerverifiedShow Answer

Computer hackers are prevented from accessing your computer by ____.

Correct AnswerverifiedShow Answer

An advantage of a notebook computer is that it ____.

Correct AnswerverifiedShow Answer

A method of sending and receiving messages through a network is known as ____.

Correct AnswerverifiedShow Answer

Staples and rubber bands are ____ supplies.

Correct AnswerverifiedShow Answer

A purchase ________ is used to purchase expensive items for the medical practice and often requires the physician's approval.

Correct AnswerverifiedShow Answer

The medical assistant is often responsible for comparison _______, ordering, and maintaining relationships with vendors.

Correct AnswerverifiedShow Answer

A medical office should have a regular _______ for inventory and ordering to maintain adequate levels of supplies.

Correct Answerverifiedschedule

Networks can be run on Windows^®, Novell^®, or _______ network operating systems.

Correct Answer
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