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"Leaner messages" in social media refers to the limitations of verbal messages without nonverbal cues.

A) True
B) False

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In an international study covering 10 countries, 1000 university students attempted to go 24 hours without using cell phones, texting, or going on Facebook, Instagram, Snapchat, or Twitter. What was the overarching result for most students?


A) They felt lonely and/or bored.
B) They rediscovered their enjoyment of childhood activities; for instance, drawing.
C) They realized that their phones do created a degree of anxiety.
D) They were motivated to meet friends for a social outing.

E) A) and C)
F) C) and D)

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Which of the following is an example of physiological noise?


A) cars driving by your home
B) a headache
C) fear of this afternoon's test
D) feeling happy about tonight's date

E) A) and D)
F) All of the above

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Patricia states she loves spending time with her friends because it is so enjoyable and personally rewarding. Which qualitative interpersonal relationship characteristic is she demonstrating?


A) disclosure
B) intrinsic rewards
C) irreplaceability
D) emotional

E) All of the above
F) B) and C)

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Match each of the statements below with the element of the communication model it illustrates most clearly. a.channel b.sender c.environment d.external noise -Your classmate repeatedly clicks his pen during lecture.

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What needs to occur in order for communication to take place between two people?


A) They must be in close proximity to each other.
B) They must experience similar environments.
C) There must be minimal external and psychological noise.
D) They must be sending and receiving some type of message.

E) A) and D)
F) None of the above

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Fran is upset with her neighbour, Ted. Instead of talking through the problems with Ted she talks about him to other people in the neighbourhood. Ted is hurt by this and, although Fran apologizes and their relationship is cordial, Ted does not forget what Fran has done. Which communication principle does this scenario demonstrate?


A) Communication is irreversible.
B) It's impossible not to communicate.
C) Communication can be intentional or unintentional.
D) Communication is unrepeatable.

E) All of the above
F) B) and D)

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Prof Jordan presented to his online course a lesson that describes the behaviour that takes place when the discussion of personal topics and relational development extends beyond what normally happens in face-to-face interaction. What term was he teaching?


A) affinity forming
B) hyperpersonal communication- accelerating
C) hypopersonal communication-hastening
D) disinhibition

E) A) and B)
F) A) and C)

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James and Dan are in an intimate relationship together. Using a demanding tone of voice, James tells Dan that it is his turn to do the dishes. What type of message is James sending to Dan?


A) content
B) relational
C) impersonal
D) inappropriate

E) A) and B)
F) A) and C)

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Norman believes that he has a great sense of humour. He makes sexist jokes at work regularly, and is unaware that many of his colleagues are uncomfortable. What is Norman demonstrating?


A) high cognitive complexity
B) high self-monitoring
C) low self-monitoring
D) low empathy

E) C) and D)
F) All of the above

Correct Answer

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What is a person doing when they carefully plan the words they will use, to avoid offending someone?


A) communicating nonverbally
B) communicating intentionally
C) providing feedback
D) reducing physiological noise

E) A) and D)
F) All of the above

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Steve is a police officer in remote northern town close to a First Nations community. He is surprised to discover few First Nations people make eye contact with him when they talk. He recognizes that this is a cultural difference and he decides that in order to be more effective at his job he needs to learn more about the people he will be working with. What is this an example of?


A) open mindedness
B) tolerance for ambiguity
C) motivation
D) empathy

E) A) and D)
F) None of the above

Correct Answer

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Your text states that interpersonal relationships are characterized by unique rules and roles and that every relationship is different.

A) True
B) False

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Which term would you use in your research paper if you were exploring the topic of communication aligned with getting things done?


A) affinity
B) instrumental goals
C) immediacy
D) linear communication model

E) B) and C)
F) None of the above

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Which communication characteristics is Martin demonstrating because he continually attends to his own behaviour and uses his observations to shape the way he acts?


A) commitment
B) control
C) self-monitoring
D) empathy

E) All of the above
F) None of the above

Correct Answer

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Which term describes the tendency to transmit messages without considering their consequences?


A) relational
B) disinhibition
C) affinity
D) immediacy

E) None of the above
F) B) and D)

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According to one study, some media tools offer "low-friction" opportunities to create, enhance, and rediscover social ties." These benefits outweigh the costs.

A) True
B) False

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Lack of eye contact is a sign of respect in some Indigenous cultures.

A) True
B) False

Correct Answer

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Why are integrated communicators able to express themselves in skillful ways with little effort?


A) They have had more experience.
B) Their communication is a self-conscious act.
C) Effective behaviour has become an unconscious habit.
D) The skills they use are basic elements of interpersonal communication.

E) All of the above
F) B) and C)

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Hannah is planning to ask her Mom for a big favour. Hannah spends extensive time planning out exactly what she is going to say in the hopes that her Mom will say yes. What communication misconception does this scenario illustrate?


A) Meanings are in words.
B) Communication is unrepeatable.
C) More communication is always better.
D) Communication can be intentional or unintentional.

E) B) and C)
F) A) and D)

Correct Answer

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