Question 1

_____ are teams of employees who are from about the same level of the organizational hierarchy but from different functional areas.

Accepted Answer

Cross-func...

Question 2

Reginald Harvey works in the public relations office of a company that manufactures pharmaceuticals.Harvey does not produce, sell, or distribute the products his company makes.He is in a _____ position.

Accepted Answer

A)  functional
B)  staff
C)  line
D)  centralized
E)  decentralizedF) D) and E)
G) C) and D)

Question 3

Which of the following statements describes one the weaknesses of group decision making?

Accepted Answer

A)  Groups bring less information and knowledge to the decision process.
B)  Groups tend to generate significantly fewer alternatives than an individual.
C)  The participation of group members decreases the likelihood that a decision will be accepted by the employees.
D)  Group members may pressure others to conform to decrease the possibility of disagreement.
E)  All of the above statements describe weaknesses of group decision making.F) All of the above
G) C) and D)

Question 4

An organization chart shows the _____ relationships among people, jobs, and departments.

Accepted Answer

The answer of An organization chart shows the _____ relationships...

Question 5

A large furniture and appliance rental business is considering sponsorship options.It has brought together vice-presidents from the various functional areas of the company to determine which sponsorships will most effectively reach the rental company's prospective customers.The rental company has established a:

Accepted Answer

A)  cross-functional team
B)  horizontally-organized team
C)  vertically-organized team
D)  problem-resolution team
E)  project committeeF) A) and E)
G) B) and D)

Question 6

The primary purpose for any reengineering is to make an organization compliant with changes in its external environment.

Accepted Answer

A) True 
 B)False

Question 7

What type of organizational structure has no central office, no organization chart, no managerial hierarchy, and no vertical integration?

Accepted Answer

the virtua...

Question 8

The disadvantages of group cohesiveness include:

Accepted Answer

A)  increased absenteeism
B)  decreased productivity
C)  conflict with other work groups in the organization
D)  increased employee turnover
E)  increased willingness to accept changeF) A) and C)
G) A) and E)

Question 9

The informal organization:

Accepted Answer

A)  offers friendship opportunities and social contact
B)  gives employees more control over their work environment
C)  provides status and recognition
D)  orients new employees about the workings of the company
E)  does all of the aboveF) B) and D)
G) A) and B)

Question 10

Both Kennedy and LaGuardia Airports have established airport management committees.These structures are advantageous because it:

Accepted Answer

A)  makes the coordination of activities much easier
B)  the decision-making process faster
C)  does not require employees to waste time in meetings
D)  encourages individual accountability
E)  reduces dependence on group normsF) C) and E)
G) A) and B)

Question 11

As the CEO of Constellation Brands, the world's largest wine producer, Richard Sands would:

Accepted Answer

A)  be at the bottom level of the managerial hierarchy
B)  not be a part of the managerial hierarchy
C)  be at the very top of the managerial pyramid
D)  have the narrowest span of management
E)  be in a staff positionF) D) and E)
G) B) and E)

Question 12

When the Chili restaurant chain was in financial trouble, its CEO delegated the managers of each of the chain's restaurant to trim costs without sacrificing customer satisfaction.In other words, the individual restaurant managers were:

Accepted Answer

A)  made accountable
B)  given hierarchical authority
C)  given job security
D)  given task leniency
E)  made pseudo-authority figuresF) A) and B)
G) C) and D)

Question 13

_____ is the practice of giving only limited authority to lower-level managers.

Accepted Answer

The answer of _____ is the practice of giving only...

Question 14

Division of labor refers to:

Accepted Answer

A)  how the unity of command is assigned
B)  the width of the managerial hierarchy
C)  the degree to which tasks are subdivided into smaller groups
D)  the process to dividing work into separate jobs
E)  the size of the span of managementF) None of the above
G) A) and B)

Question 15

Virtual teams have been made an effective management tool through:

Accepted Answer

A)  the use of narrow spans of management
B)  a new motivational technique that is results-based
C)  technology
D)  a trend toward greater employee empowerment
E)  the elimination of mechanistic structures from international companiesF) A) and B)
G) B) and C)

Question 16

Many organizations that experienced success using problem-solving teams expanded the team concept to allow team members to have greater responsibility in making decisions, implementing solutions, and monitoring outcomes.These highly autonomous groups are called:

Accepted Answer

A)  independent groups
B)  functional groups
C)  work groups
D)  project committees
E)  self-managed work teamsF) A) and B)
G) A) and C)

Question 17

The informal channels of communication of an organization are often referred to as the grapevine, the rumor mill, or the intelligence network.

Accepted Answer

A) True 
 B)False

Question 18

A company that uses departmentalization groups jobs under the authority of one manager for the purposes of planning, coordination, and control.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following factors has an effect on the size of a manager's span of control?

Accepted Answer

A)  age of the subordinates
B)  multiculturalism of the subordinates
C)  competence of other supervisors
D)  size of managerial hierarchy
E)  ability of the manager to delegate responsibilityF) D) and E)
G) A) and B)

Question 20

Antony Johnson works in the human resources department of a small wholesale company.His boss has delegated to Johnson the job of finding a replacement for the company's shipping dock supervisor who has recently retired.Johnson will have total responsibility for filling this position.Johnson will be:

Accepted Answer

A)  made accountable
B)  given hierarchical authority
C)  given job security
D)  given task leniency
E)  made a pseudo-authority figureF) B) and C)
G) B) and D)

Exam 7: Designing Organizational Structures

Reginald Harvey works in the public relations office of a company that manufactures pharmaceuticals.Harvey does not produce, sell, or distribute the products his company makes.He is in a _____ position.

Correct Answer
verified

What type of organizational structure has no central office, no organization chart, no managerial hierarchy, and no vertical integration?

Correct Answer
verified
the virtua...
View Answer

An organization chart shows the _____ relationships among people, jobs, and departments.

Correct Answer
verified

The disadvantages of group cohesiveness include:

Correct Answer
verified

Both Kennedy and LaGuardia Airports have established airport management committees.These structures are advantageous because it:

Correct Answer
verified

When the Chili restaurant chain was in financial trouble, its CEO delegated the managers of each of the chain's restaurant to trim costs without sacrificing customer satisfaction.In other words, the individual restaurant managers were:

Correct Answer
verified

The informal channels of communication of an organization are often referred to as the grapevine, the rumor mill, or the intelligence network.

Correct Answer
verified

The informal organization:

Correct Answer
verified

A company that uses departmentalization groups jobs under the authority of one manager for the purposes of planning, coordination, and control.

Correct Answer
verified

Division of labor refers to:

Correct Answer
verified

Antony Johnson works in the human resources department of a small wholesale company.His boss has delegated to Johnson the job of finding a replacement for the company's shipping dock supervisor who has recently retired.Johnson will have total responsibility for filling this position.Johnson will be:

Correct Answer
verified

Which of the following statements describes one the weaknesses of group decision making?

Correct Answer
verified

Which of the following factors has an effect on the size of a manager's span of control?

Correct Answer
verified

As the CEO of Constellation Brands, the world's largest wine producer, Richard Sands would:

Correct Answer
verified

Correct Answer
verified

The primary purpose for any reengineering is to make an organization compliant with changes in its external environment.

Correct Answer
verified

Many organizations that experienced success using problem-solving teams expanded the team concept to allow team members to have greater responsibility in making decisions, implementing solutions, and monitoring outcomes.These highly autonomous groups are called:

Correct Answer
verified

_____ is the practice of giving only limited authority to lower-level managers.

Correct Answer
verified

_____ are teams of employees who are from about the same level of the organizational hierarchy but from different functional areas.

Correct Answer
verified
Cross-func...
View Answer

Virtual teams have been made an effective management tool through:

Correct Answer
verified

Exam 7: Designing Organizational Structures

Reginald Harvey works in the public relations office of a company that manufactures pharmaceuticals.Harvey does not produce, sell, or distribute the products his company makes.He is in a _____ position.

Correct AnswerverifiedShow Answer

What type of organizational structure has no central office, no organization chart, no managerial hierarchy, and no vertical integration?

Correct Answerverifiedthe virtua...View AnswerShow Answer

An organization chart shows the _____ relationships among people, jobs, and departments.

Correct AnswerverifiedShow Answer

The disadvantages of group cohesiveness include:

Correct AnswerverifiedShow Answer

Both Kennedy and LaGuardia Airports have established airport management committees.These structures are advantageous because it:

Correct AnswerverifiedShow Answer

When the Chili restaurant chain was in financial trouble, its CEO delegated the managers of each of the chain's restaurant to trim costs without sacrificing customer satisfaction.In other words, the individual restaurant managers were:

Correct AnswerverifiedShow Answer

The informal channels of communication of an organization are often referred to as the grapevine, the rumor mill, or the intelligence network.

Correct AnswerverifiedShow Answer

The informal organization:

Correct AnswerverifiedShow Answer

A company that uses departmentalization groups jobs under the authority of one manager for the purposes of planning, coordination, and control.

Correct AnswerverifiedShow Answer

Division of labor refers to:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following statements describes one the weaknesses of group decision making?

Correct AnswerverifiedShow Answer

Which of the following factors has an effect on the size of a manager's span of control?

Correct AnswerverifiedShow Answer

As the CEO of Constellation Brands, the world's largest wine producer, Richard Sands would:

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The primary purpose for any reengineering is to make an organization compliant with changes in its external environment.

Correct AnswerverifiedShow Answer

Many organizations that experienced success using problem-solving teams expanded the team concept to allow team members to have greater responsibility in making decisions, implementing solutions, and monitoring outcomes.These highly autonomous groups are called:

Correct AnswerverifiedShow Answer

_____ is the practice of giving only limited authority to lower-level managers.

Correct AnswerverifiedShow Answer

_____ are teams of employees who are from about the same level of the organizational hierarchy but from different functional areas.

Correct AnswerverifiedCross-func...View AnswerShow Answer

Virtual teams have been made an effective management tool through:

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
the virtua...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Cross-func...
View Answer

Correct Answer
verified