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When you collect information about a particular job title, including how the job is performed and what it takes to perform the job, you are conducting a job analysis.

A) True
B) False

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The benefit of a firm establishing "hoteling" is that it can reduce operating costs because it eliminates the need for office space, for employees that telecommute.

A) True
B) False

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A firm that wants to reduce its office costs, broaden its base of available talent and improve job satisfaction could achieve all of these goals by:


A) workers receive the same pay for fewer hours of work.
B) the pace of work is increased so that workers perform the same amount of work in fewer hours.
C) employees work fewer days each week, but work more hours each workday.
D) two or more part-time workers are hired to fill each full-time position.

E) A) and C)
F) None of the above

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Discrimination against whites and males is referred to as:


A) de facto discrimination.
B) qualification dissonance.
C) conditional inequality.
D) reverse discrimination.

E) None of the above
F) A) and B)

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Public and private employment agencies and college placement offices are internal sources used by human resource managers when they are recruiting employees.

A) True
B) False

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The changes in the American business system that have had the most dramatic impact on the workings of the free enterprise system are the changes in:


A) the labor force.
B) technology.
C) financial regulations.
D) consumer behavior.

E) A) and D)
F) A) and B)

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Greg, a control room engineer at Tri State Power, Inc.'s nuclear power plant regularly practices handling emergency situations in a computerized mockup that duplicates the sights, sounds, and experiences of a real control room under emergency conditions. TriState uses to train its engineers.


A) time intensive training
B) job replication
C) vestibule training
D) job simulation

E) A) and D)
F) B) and C)

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A disadvantage of job sharing is that it requires a firm to hire, train, motivate, and supervise more employees.

A) True
B) False

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A common way of compensating teams is a system, in which bonuses are based on improvements over a previous performance baseline.


A) commission
B) stock option
C) gain-sharing
D) skill-based

E) B) and C)
F) A) and D)

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Julie Daniels recently became a member of the Plumbers Union. She has been told she will work with John Weimeister, a skilled and experienced plumber, for at least three years in order to learn all of the skills and techniques of her craft. This type of training is referred to as:


A) skill replication.
B) applied supervision.
C) apprenticeship training.
D) vestibule training.

E) None of the above
F) B) and C)

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Jake accepted a management trainee position at Opelika Resorts, a real estate development company. Corporate management believes Jake has potential to move into a top management position within the organization. They have begun assigning Jake to a different department every few months so he can obtain the broad perspective needed by top managers. This company is using to develop Jake's management skills.


A) job rotation
B) multitasking
C) understudying
D) cross-functional management

E) None of the above
F) B) and D)

Correct Answer

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Job sharing has received a great deal of attention in recent years as more women with small children have entered the labor force.

A) True
B) False

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The U.S. Supreme Court has ruled that women cannot be barred from "men only" clubs where, in the past, business contacts are often made and business activity occurs.

A) True
B) False

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Ben Eisner is a HR manager at Claymont Communications. Which of the following tasks would Ben perform as a part of the human resource planning process?


A) forecast future human resource requirements for his company
B) appraise the performance of individual workers at his company
C) establish the budget for the human resource department
D) interview potential workers

E) A) and C)
F) B) and C)

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Which of the following is an essential element of a job description?


A) the minimum educational qualifications workers must have to fill the position
B) working conditions and responsibilities
C) the skills required to hold the position
D) the age of the person that should hold the job

E) B) and D)
F) B) and C)

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At Washington Seat Belt Industries, new workers are immediately assigned to jobs. They learn by doing the actual work and by watching longer-term employees. This company uses a policy of:


A) vertical assimilation.
B) on-the-job training.
C) operational apprenticeships.
D) vestibule training.

E) All of the above
F) A) and B)

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The was created by the Civil Rights Act of 1964, and has since become a formidable regulatory force in the administration of human resource management.


A) National Labor Relations Board
B) AFL-CIO
C) Equal Employment Opportunity Commission
D) Affirmative Action Transition Commission

E) A) and B)
F) C) and D)

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When managing your human resources, is the process of deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.


A) interviewing
B) applicant analysis
C) performance appraisal
D) selection

E) A) and C)
F) B) and C)

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One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force, including aging baby boomers, many of whom are deferring retirement.

A) True
B) False

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Many firms now offer their employees benefits, such as on-site haircuts and free breakfasts, which help employees maintain a balance between work and family life.


A) real-time
B) situational
C) break time
D) soft

E) A) and D)
F) A) and C)

Correct Answer

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