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Many people are concerned about eating healthy, yet many of these same people still grab lunch at fast-food restaurants because the restaurants are convenient, and they like beef. Burger King has created a veggie burger that "tastes like the real thing without all the fat." Burger King is using a _________ encompasses many different segments. Strategy to attract this large market that


A) cost leadership strategy
B) differentiation strategy
C) cost focus strategy
D) differentiation focus strategy

E) A) and B)
F) None of the above

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All of the following are a potential problems that could occur in the planning phase of a firm's strategic marketing process, except:


A) Too much time and effort may have been spent on analysis of data.
B) Planners and their plans may have lost sight of their customers' needs.
C) Responsibility for planning and strategy development may be assigned to planners so that line operating managers feel no sense of ownership in implementing plans.
D) Plans are based on great assumptions.

E) B) and D)
F) C) and D)

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Volkswagen is likely to have which generic business strategy?


A) differentiation focus
B) quality focus
C) diversification
D) price leadership

E) B) and C)
F) A) and D)

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Which of the following is NOT traditionally a responsibility of a product or brand manager?


A) working with advertising agencies to develop advertising campaigns
B) finding ways to improve existing products and create new ones
C) selecting and training the sales force
D) preparing annual marketing plans, sales forecasts, and budgets

E) A) and B)
F) None of the above

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Canada Goose's social media success has been all organic. One of the fundamental social media marketing strategies of Canada Goose is:


A) offering discounts through social media purchases
B) allowing customers to complain online
C) content creation through story telling
D) ad-based growth

E) B) and C)
F) A) and D)

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At the end of the first six months of the year, a marketing manager realizes that they are tracking 2-3 percentage points lower than expected. As a result, the marketing manager will engage in__________ to update the original plan.


A) replanning
B) contingency planning
C) dynamic planning
D) downsizing

E) A) and D)
F) A) and C)

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The key to all scheduling techniques is to:


A) distinguish tasks that must be done sequentially from those which can be done concurrently.
B) avoid tasks that must be done sequentially.
C) make sure to allow a 20 percent delay factor to account for contingencies.
D) avoid scheduling tasks that can be done concurrently.

E) None of the above
F) A) and D)

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What is marketing ROI? Why is it used?

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Office Depot would be found in which quadrant in Figure 19-4?


A) quadrant A
B) quadrant B
C) quadrant C
D) quadrant D

E) A) and B)
F) A) and C)

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List the three phases of the strategic marketing process and the output report for each.

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The actions taken during the implementation phase of the strategic marketing process include: 1) ________, 2) design marketing organization, 3) develop schedules, 4) and execute the marketing program.


A) find points of difference
B) position the product
C) obtain resources
D) select target markets

E) B) and D)
F) B) and C)

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Reference: 19-04 Figure 19-6 Reference: 19-04 Figure 19-6    -In Figure 19-6, the box labeled  E  illustrates which of the following market-product strategies? A) Product specialization B) Market specialization C) Selective specialization D) Full coverage -In Figure 19-6, the box labeled "E" illustrates which of the following market-product strategies?


A) Product specialization
B) Market specialization
C) Selective specialization
D) Full coverage

E) C) and D)
F) A) and D)

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How is management by exception used in the control phase of the strategic marketing process?

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The information needed in situation (SWOT) analysis, Step 1 of the planning phase, includes: 1) trends for industry and competitors and 2) ________


A) market potential studies.
B) positioning studies.
C) projections of future sales, expenses, and profits.
D) market-product grids with targets.

E) C) and D)
F) B) and C)

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Colgate moved from brand management (Colgate toothpaste) to category management (toothpaste product line) . Under Colgate's new system, a category manager would have:


A) completely different duties from the brand manager.
B) to use persuasion as opposed to direct authority to get any goals achieved.
C) no authority over functions that affects toothpaste products except marketing.
D) profit-and-loss responsibility for all toothpaste products.

E) C) and D)
F) B) and C)

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Biopure Corporation has developed an artificial hemoglobin that can be used in place of blood transfusions and holds the patent on this product. Therefore, Biopure has a(n) :


A) competitive advantage.
B) sustainable dominance.
C) synergistic edge.
D) distinctive parity.

E) A) and B)
F) A) and C)

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The actions taken during the implementation phase of the strategic marketing process include: 1) obtain resources, 2) ________, 3) develop schedules, 4) and execute the marketing program.


A) design marketing organization
B) find points of difference
C) select target markets
D) position the product

E) All of the above
F) None of the above

Correct Answer

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The information needed for the marketing program, Step 3 of the planning phase, includes: 1) marketing mix actions and 2) _________.


A) market-product grids with targets
B) positioning studies
C) detailed plans to execute the marketing program
D) projections for future sales, expenses, and profits

E) A) and B)
F) C) and D)

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Which of the following output reports is used in the implementation phase of the strategic marketing process?


A) Marketing plans that define goals
B) Corrective action memos
C) Projections of sales and expenses
D) Action memos that tell who is to do what by when

E) A) and B)
F) All of the above

Correct Answer

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Quaker took its Instant Oatmeal and added Dinosaur Eggs, which have colourful creatures that appear when boiling water is added. Research shows that children who would not eat plain oatmeal (defined as a new segment) are extremely attracted to the product, which Quaker views as basically the same as its standard Instant Oatmeal. From Quaker's viewpoint, this is a __________strategy.


A) diversification
B) market penetration
C) market development
D) product penetration

E) B) and C)
F) A) and D)

Correct Answer

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