Question 1

Common items that criminals look for in physicians' offices include

Accepted Answer

A)   checkbooks.
B)   narcotics and cash.
C)   checks and over-the-counter meds.
D)   over-the-counter meds and cash.E) A) and D)
F) All of the above

Question 2

Inventory management involves tracking inventory and identifying the quantity of product to purchase. The goal of inventory management is to have adequate supplies on hand to use in the healthcare facility, yet not have too much stock that will expire or take a long time to use.

Accepted Answer

A)   Both statements are true.
B)   Both statements are false.
C)   The first statement is true; the second is false.
D)   The first statement is false; the second is true.E) A) and D)
F) A) and C) A

Question 3

If proof of mailing is needed, the medical assistant might ask the post office for

Accepted Answer

A)   special handling.
B)   insured mail.
C)   a certificate of mailing.
D)   a certificate of delivery.E) B) and C)
F) A) and B)

Question 4

A(n) _____________ is a list of items ordered and items shipped.

Accepted Answer

packing slip

Question 5

Inventories of computer hardware, calculators, and copiers for tax purposes are

Accepted Answer

A)   deducted as a practice expense for the year in which they are purchased.
B)   depreciated over 2 years.
C)   depreciated over 5 years.
D)   depreciated over 7 years.E) B) and C)
F) B) and D)

Question 6

For practices that do not use e-prescribing, where should extra prescription pads be stored?

Accepted Answer

A)   In the exam room
B)   In the provider's pocket
C)   In a locked cabinet
D)   Any of the aboveE) A) and B)
F) B) and C)

Question 7

The reorder point for an item is calculated based on

Accepted Answer

A)   the number used per day.
B)   the number of days it takes to order and receive the product.
C)   the number in current inventory.
D)   Both A and B
E)   All of the aboveF) C) and E)
G) A) and C)

Question 8

Which type of special postal service would you use for a heavy, expensive piece of medical equipment being returned to the manufacturer for a refund?

Accepted Answer

A)   Registered
B)   First class
C)   Certified
D)   Special deliveryE) All of the above
F) B) and C)

Question 9

Books, manuscripts, and computer-recorded items are classified as __________ mail.

Accepted Answer

A)   first class
B)   standard
C)   media
D)   bulkE) B) and C)
F) None of the above

Question 10

Many state laws mandate that termination letters be sent by which of the following services?

Accepted Answer

A)   First-Class Mail
B)   Priority Mail
C)   Certified Mail
D)   Certified Mail with Return ReceiptE) B) and D)
F) B) and C)

Question 11

A(n) ___________ is an itemized list of goods shipped that shows the balance due and any transactions that affect the account.

Accepted Answer

The answer of A(n) ___________ is an itemized list of...

Question 12

For which of the following products must a physician authorize the order and provide a copy of his or her DEA registration?

Accepted Answer

A)   Sterile solutions
B)   Medications
C)   Needles
D)   NarcoticsE) All of the above
F) A) and B)

Question 13

An ordered item that has not been delivered when promised or demanded but will be supplied at a later date is said to be

Accepted Answer

A)   backordered.
B)   front-ordered.
C)   on hold.
D)   circumvented.E) A) and D)
F) All of the above

Question 14

What duties should be performed in anticipation of the day at the provider's office?

Accepted Answer

A)   Turn on the lights in all examination rooms.
B)   Make sure each room is fully stocked with supplies.
C)   Turn on all equipment that will be used throughout the day.
D)   All of the above should be performed.E) A) and B)
F) B) and D)

Question 15

When new stock is added, it should be placed

Accepted Answer

A)   at the front.
B)   in the middle.
C)   in the back.
D)   wherever it will fit.E) A) and B)
F) A) and C)

Question 16

Which is the most common service used by heathcare facilities for envelopes and packages weighing up to 13 ounces?

Accepted Answer

A)   Priority Mail
B)   Priority Mail Express
C)   First-Class Mail
D)   Standard Post serviceE) C) and D)
F) B) and D)

Question 17

Thieves usually approach a physician's office to steal money or ____________.

Accepted Answer

The answer of Thieves usually approach a physician's office to...

Question 18

Which of the following is a monthly activity?

Accepted Answer

A)   Restock rooms
B)   Organize reading materials in rooms
C)   Disinfect toys in patient waiting areas
D)   Inventory emergency suppliesE) A) and B)
F) B) and D)

Question 19

Leasing equipment, such as copiers, often proves to be more expensive than purchasing the equipment.

Accepted Answer

A) True 
 B)False  False

Question 20

What is the main reason for acute back injuries?

Accepted Answer

A)   Reaching, twisting, or bending when lifting
B)   Lifting items too heavy for the back to support
C)   Bad body mechanics when lifting
D)   Poor footing or constrained postureE) A) and D)
F) C) and D)

Exam 10: Daily Operations in the Ambulatory Care Setting

Common items that criminals look for in physicians' offices include

Correct AnswerverifiedShow Answer

Inventory management involves tracking inventory and identifying the quantity of product to purchase. The goal of inventory management is to have adequate supplies on hand to use in the healthcare facility, yet not have too much stock that will expire or take a long time to use.

Correct AnswerverifiedA

If proof of mailing is needed, the medical assistant might ask the post office for

Correct AnswerverifiedShow Answer

A(n) _____________ is a list of items ordered and items shipped.

Correct Answerverifiedpacking slip

Inventories of computer hardware, calculators, and copiers for tax purposes are

Correct AnswerverifiedShow Answer

For practices that do not use e-prescribing, where should extra prescription pads be stored?

Correct AnswerverifiedShow Answer

The reorder point for an item is calculated based on

Correct AnswerverifiedShow Answer

Which type of special postal service would you use for a heavy, expensive piece of medical equipment being returned to the manufacturer for a refund?

Correct AnswerverifiedShow Answer

Books, manuscripts, and computer-recorded items are classified as __________ mail.

Correct AnswerverifiedShow Answer

Many state laws mandate that termination letters be sent by which of the following services?

Correct AnswerverifiedShow Answer

A(n) ___________ is an itemized list of goods shipped that shows the balance due and any transactions that affect the account.

Correct AnswerverifiedShow Answer

For which of the following products must a physician authorize the order and provide a copy of his or her DEA registration?

Correct AnswerverifiedShow Answer

An ordered item that has not been delivered when promised or demanded but will be supplied at a later date is said to be

Correct AnswerverifiedShow Answer

What duties should be performed in anticipation of the day at the provider's office?

Correct AnswerverifiedShow Answer

When new stock is added, it should be placed

Correct AnswerverifiedShow Answer

Which is the most common service used by heathcare facilities for envelopes and packages weighing up to 13 ounces?

Correct AnswerverifiedShow Answer

Thieves usually approach a physician's office to steal money or ____________.

Correct AnswerverifiedShow Answer

Which of the following is a monthly activity?

Correct AnswerverifiedShow Answer

Leasing equipment, such as copiers, often proves to be more expensive than purchasing the equipment.

Correct AnswerverifiedFalse

What is the main reason for acute back injuries?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified
A

Correct Answer
verified

Correct Answer
verified
packing slip

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
False

Correct Answer
verified