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Which type of government agency provides educational programs to assist consumers with buying decisions?


A) Federal
B) Consumers Union
C) Underwriters Laboratories
D) Consumer Reports
E) National Highway Traffic Safety Administration

F) B) and D)
G) All of the above

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A

The main purpose of the Edmund's Used Car Prices is to:


A) monitor safety problems of existing vehicles.
B) provide current used-car prices.
C) reduce sales of stolen vehicles.
D) list cars available for sale from government agencies.
E) provide VIN numbers for vehicles.

F) All of the above
G) A) and E)

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Margaret Wilson has a piece of paper that she can mail in to the manufacturer of the product that she just purchased.It allows her to get part of her purchase price back.What is she most likely using?


A) Coupon
B) Rebate
C) Warranty
D) Indenture
E) Service contract

F) B) and E)
G) A) and E)

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An example of a financial services cooperative is a:


A) credit union.
B) sports store.
C) grocery store.
D) pawnshop.
E) payday loan company.

F) A) and B)
G) B) and C)

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An example of an economic factor that influences buying decisions would be:


A) family size.
B) inflation.
C) advertising.
D) hobbies.
E) lifestyle.

F) C) and D)
G) A) and C)

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Howard Ramsell recently became aware of implied warranties that exist for consumer purchases.An implied warranty exists as a result of:


A) a stated intent of the seller.
B) actions by consumers.
C) the intended use of a product.
D) rulings of federal consumer agencies.
E) a written statement from the manufacturer.

F) A) and B)
G) A) and C)

Correct Answer

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Most used cars bought from private owners have:


A) no implied warranties.
B) a 30-day return privilege.
C) a limited warranty.
D) no express warranty.
E) a government-supported repair guarantee.

F) A) and B)
G) B) and C)

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A class-action suit is a legal action taken by a few individuals on behalf of all the people who have suffered the same alleged injustice.

A) True
B) False

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The items produced for a specific retail chain of stores are commonly sold under a ________ brand.


A) store
B) government
C) regional
D) local
E) national

F) A) and C)
G) C) and E)

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Arbitration differs from mediation in that arbitration:


A) involves government officials.
B) requires the use of a lawyer.
C) is only available in certain states.
D) allows compromise through negotiation.
E) is legally binding.

F) A) and B)
G) B) and C)

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E

Which type of purchasing strategy involves comparing unit prices?


A) Timing purchases
B) Price comparison
C) Label information
D) Brand comparison
E) Store selection

F) A) and E)
G) C) and D)

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Distinguish between an implied warranty and an express warranty.

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An express warranty is usually in written form and can be either a full warranty or a limited warranty.An implied warranty covers a product's intended use or other basic understandings that are not in writing.Two implied warranties are an implied warranty of title and an implied warranty of merchantability.

The Sears Kenmore dishwasher is an example of a:


A) national brand.
B) store brand.
C) generic brand.
D) local brand.
E) regional brand.

F) C) and E)
G) A) and E)

Correct Answer

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Federal law requires food labels to contain:


A) advertising phrases
B) the company website
C) unit price information
D) ingredients and nutrients
E) None of these

F) A) and B)
G) D) and E)

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Which one of the following is the best example of a personal opportunity cost associated with a consumer purchase?


A) Enjoyment derived from owning an item
B) Taxes paid on purchases
C) Money spent by stores on advertising
D) Time and effort spent on comparison shopping
E) Efforts by the government to prevent consumer fraud

F) B) and C)
G) C) and E)

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Emily is trying to decide whether to lease or buy a car.Which one of the following is not a factor necessary in making the comparison?


A) Down payment
B) Monthly lease payments
C) Gasoline costs
D) Residual value
E) Mileage overage charges

F) B) and E)
G) A) and E)

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Which of the following statements about a legal aid society is not true?


A) It provides legal assistance to people who cannot afford their own attorney.
B) It is part of a network of community law offices.
C) It provides legal assistance at minimal cost or without charge.
D) It is a branch of the American Bar Association.
E) It is a publicly supported organization.

F) A) and D)
G) All of the above

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Most consumer complaints are resolved by:


A) legal action.
B) assistance from a government agency.
C) contacting a company's headquarters.
D) returning to the original sales location.
E) obtaining help from an action line.

F) B) and E)
G) A) and E)

Correct Answer

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What type of warranty covers only certain aspects of the product,such as parts,or requires the buyer to incur part of the costs for shipping or repairs?


A) Limited warranty
B) Full warranty
C) Implied warranty
D) Warranty of title
E) Express warranty

F) A) and C)
G) A) and B)

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Advertising is a type of consumer information commonly provided by business organizations.

A) True
B) False

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