Question 1

What did the Hawthorne Studies reveal?

Accepted Answer

A)  That money is the only motivator for productivity
B)  That better physical conditions will improve employee productivity
C)  That supervisors should view employees as unmotivated individuals
D)  That social and psychological factors influence workers' behavior
E)  That nothing will motivate an employee who is not motivated to workF) C) and E)
G) None of the above D

Question 2

Rahul works as an assistant manager in a car manufacturing firm.He wishes to be promoted to the position of manager but feels that it is unlikely to happen.As a result,Rahul is not motivated to achieve the desired end.Which of the following theories best explains Rahul's situation?

Accepted Answer

A)  Theory X
B)  Theory Y
C)  Expectancy theory
D)  Equity theory
E)  Theory ZF) D) and E)
G) C) and D)

Question 3

Which of the following statements is true of motivation?

Accepted Answer

A)  It is an external force that influences people.
B)  A motivating goal is the difference between a desired state and an actual state.
C)  Needs can be motivating.
D)  Goals need to be set by an external agent to be motivating.
E)  A motivating need is the satisfaction of some goal.F) C) and D)
G) A) and E)

Question 4

McGregor's Theory Y corresponds to:

Accepted Answer

A)  the traditional view of management.
B)  the humanistic view of management.
C)  Herzberg's hygiene factors.
D)  Herzberg's motivational factors.
E)  the equity theory.F) A) and C)
G) A) and E)

Question 5

Kim,the sales manager at a retail store,is a supporter of micro-management tactics.She keeps a close watch on the members of her team to ensure that they do not slack work.Kim is most likely a manager who:

Accepted Answer

A)  supports the Theory Y approach.
B)  supports the Theory Z approach.
C)  supports the Theory X approach.
D)  supports the low power-distance environment.
E)  ignores lower-order needs as suggested by Maslow and focuses on higher-order needs.F) A) and D)
G) A) and E)

Question 6

A compressed workweek is most likely to:

Accepted Answer

A)  add more tasks to a job instead of treating each task as separate.
B)  reduce a company's operating expenses.
C)  shorten working hours.
D)  increase instances of virtual teams.
E)  allow employees to move from one job to another.F) A) and B)
G) A) and C) B

Question 7

Allowing some employees to work at home part time is:

Accepted Answer

A)  a type of job enrichment.
B)  an example of job enlargement.
C)  a flexible scheduling strategy.
D)  likely to increase overhead costs for businesses.
E)  ideal for all companies.F) A) and B)
G) B) and E)

Question 8

What motivates employees to perform on the job is the focus of _____,which is the study of the behavior of individuals and groups in organizational settings.

Accepted Answer

A)  work ethics
B)  human resources
C)  business strategies
D)  human relations
E)  organizational structureF) B) and E)
G) A) and D)

Question 9

Which of the following is one of the important discoveries of the Hawthorne studies?

Accepted Answer

A)  Money is the only motivator for high productivity.
B)  Better physical conditions will improve employee productivity.
C)  Supervisors who micromanage their employees stand a higher chance of motivating workforces.
D)  Employees who are not motivated to work are unlikely to be motivated by any incentives related to work.
E)  Managers who understand the needs,beliefs,and expectations of people have the greatest success in motivating their workers.F) C) and E)
G) A) and D)

Question 10

Which of the following relates to the work setting and not to the content of the work according to Herzberg's two-factor theory?

Accepted Answer

A)  Wage
B)  Achievement
C)  Recognition
D)  Responsibility
E)  AdvancementF) A) and D)
G) B) and E)

Question 11

According to Maslow,living life to the fullest is most closely associated with fulfilling the _____.

Accepted Answer

A)  biological needs
B)  self-actualization needs
C)  security needs
D)  social needs
E)  physiological needsF) C) and E)
G) A) and E)

Question 12

According to Herzberg's two-factor theory,the absence of which of the following factors may be a potential source of dissatisfaction and high turnover?

Accepted Answer

A)  Achievement
B)  Recognition
C)  Involvement
D)  Security
E)  ResponsibilityF) A) and B)
G) B) and E)

Question 13

Which of the following is a view that a Theory X manager is likely to have but not a Theory Y manager?

Accepted Answer

A)  The average person does not prioritize physiological needs.
B)  The average person naturally dislikes work.
C)  The average worker is more productive when given a certain amount of flexibility.
D)  The expenditure of physical and mental effort in work is as natural as play or rest.
E)  People will exercise self-direction and self-control to achieve objectives to which they are committed.F) C) and E)
G) A) and E)

Question 14

What is an advantage of job enrichment?

Accepted Answer

A)  It creates opportunities for specialized jobs.
B)  It allows employees to choose their starting and ending times.
C)  It treats each task performed by an employee as separate.
D)  It enhances a worker's feeling of responsibility.
E)  It enables employees to share jobs.F) B) and D)
G) A) and B)

Question 15

The approach which suggests that imagination,ingenuity,and creativity can help solve organizational problems is:

Accepted Answer

A)  Theory X.
B)  Theory Y.
C)  the equity theory.
D)  the behavior modification theory.
E)  the expectancy theory.F) A) and C)
G) A) and B)

Question 16

Which of the following is likely to be a result of flextime schedules?

Accepted Answer

A)  Increased communication between managers and employees
B)  More commuter traffic and congestion
C)  Increased physical activity and healthier sleep habits seen in employees
D)  Greater supervision of individual tasks of employees
E)  Increased turnover of employees who look for work-life balanceF) A) and E)
G) B) and E)

Question 17

Graham,an employee at an architectural firm,is frustrated with his job as he is mostly involved in reproducing stock designs.He realizes the need for starting his own firm to exercise his creative streak.In the context of the motivation process,which step will immediately follow the need recognition step?

Accepted Answer

A)  Need establishment
B)  Goal directed behavior
C)  Intrinsic reward
D)  Morale boost
E)  SatisfactionF) A) and D)
G) B) and D)

Question 18

Theory X and Theory Y are most closely associated with:

Accepted Answer

A)  Frederick Taylor.
B)  Frederick Herzberg.
C)  Douglas McGregor.
D)  Elton Mayo.
E)  William Ouchi.F) D) and E)
G) None of the above

Question 19

In the context of employee motivation theories,Theory Z includes many elements associated with the _____ approach to management.

Accepted Answer

A)  Chinese
B)  American
C)  European
D)  Japanese
E)  HawthorneF) A) and E)
G) A) and B) D

Question 20

Vixen works in a soap manufacturing company.He is paid a fixed amount for every unit he manufactures at the factory.He is paid higher rates for exceeding his set target.The payment system in this scenario is an example of the:

Accepted Answer

A)  barter system.
B)  piece-rate system.
C)  bonus system.
D)  over-time system.
E)  hourly-payment system.F) D) and E)
G) A) and B)

Exam 9: Motivating the Workforce

What did the Hawthorne Studies reveal?

Correct Answer
verified
D

Rahul works as an assistant manager in a car manufacturing firm.He wishes to be promoted to the position of manager but feels that it is unlikely to happen.As a result,Rahul is not motivated to achieve the desired end.Which of the following theories best explains Rahul's situation?

Correct Answer
verified

Which of the following statements is true of motivation?

Correct Answer
verified

McGregor's Theory Y corresponds to:

Correct Answer
verified

Kim,the sales manager at a retail store,is a supporter of micro-management tactics.She keeps a close watch on the members of her team to ensure that they do not slack work.Kim is most likely a manager who:

Correct Answer
verified

A compressed workweek is most likely to:

Correct Answer
verified
B

Allowing some employees to work at home part time is:

Correct Answer
verified

What motivates employees to perform on the job is the focus of _____,which is the study of the behavior of individuals and groups in organizational settings.

Correct Answer
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Which of the following is one of the important discoveries of the Hawthorne studies?

Correct Answer
verified

Which of the following relates to the work setting and not to the content of the work according to Herzberg's two-factor theory?

Correct Answer
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According to Maslow,living life to the fullest is most closely associated with fulfilling the _____.

Correct Answer
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According to Herzberg's two-factor theory,the absence of which of the following factors may be a potential source of dissatisfaction and high turnover?

Correct Answer
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Which of the following is a view that a Theory X manager is likely to have but not a Theory Y manager?

Correct Answer
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What is an advantage of job enrichment?

Correct Answer
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The approach which suggests that imagination,ingenuity,and creativity can help solve organizational problems is:

Correct Answer
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Which of the following is likely to be a result of flextime schedules?

Correct Answer
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Correct Answer
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Theory X and Theory Y are most closely associated with:

Correct Answer
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In the context of employee motivation theories,Theory Z includes many elements associated with the _____ approach to management.

Correct Answer
verified
D

Vixen works in a soap manufacturing company.He is paid a fixed amount for every unit he manufactures at the factory.He is paid higher rates for exceeding his set target.The payment system in this scenario is an example of the:

Correct Answer
verified

Exam 9: Motivating the Workforce

What did the Hawthorne Studies reveal?

Correct AnswerverifiedD

Rahul works as an assistant manager in a car manufacturing firm.He wishes to be promoted to the position of manager but feels that it is unlikely to happen.As a result,Rahul is not motivated to achieve the desired end.Which of the following theories best explains Rahul's situation?

Correct AnswerverifiedShow Answer

Which of the following statements is true of motivation?

Correct AnswerverifiedShow Answer

McGregor's Theory Y corresponds to:

Correct AnswerverifiedShow Answer

Kim,the sales manager at a retail store,is a supporter of micro-management tactics.She keeps a close watch on the members of her team to ensure that they do not slack work.Kim is most likely a manager who:

Correct AnswerverifiedShow Answer

A compressed workweek is most likely to:

Correct AnswerverifiedB

Allowing some employees to work at home part time is:

Correct AnswerverifiedShow Answer

What motivates employees to perform on the job is the focus of _____,which is the study of the behavior of individuals and groups in organizational settings.

Correct AnswerverifiedShow Answer

Which of the following is one of the important discoveries of the Hawthorne studies?

Correct AnswerverifiedShow Answer

Which of the following relates to the work setting and not to the content of the work according to Herzberg's two-factor theory?

Correct AnswerverifiedShow Answer

According to Maslow,living life to the fullest is most closely associated with fulfilling the _____.

Correct AnswerverifiedShow Answer

According to Herzberg's two-factor theory,the absence of which of the following factors may be a potential source of dissatisfaction and high turnover?

Correct AnswerverifiedShow Answer

Which of the following is a view that a Theory X manager is likely to have but not a Theory Y manager?

Correct AnswerverifiedShow Answer

What is an advantage of job enrichment?

Correct AnswerverifiedShow Answer

The approach which suggests that imagination,ingenuity,and creativity can help solve organizational problems is:

Correct AnswerverifiedShow Answer

Which of the following is likely to be a result of flextime schedules?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Theory X and Theory Y are most closely associated with:

Correct AnswerverifiedShow Answer

In the context of employee motivation theories,Theory Z includes many elements associated with the _____ approach to management.

Correct AnswerverifiedD

Vixen works in a soap manufacturing company.He is paid a fixed amount for every unit he manufactures at the factory.He is paid higher rates for exceeding his set target.The payment system in this scenario is an example of the:

Correct AnswerverifiedShow Answer

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D

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B

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D

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