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Which of the following is a prominent specialized HR organization?


A) The WorldatWork Association
B) The Organization for Economic Cooperation
C) The Ethics Resource Center
D) The U.S. Small Business Association

E) None of the above
F) A) and B)

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Suzie, an HR Executive at ZedNet Inc., was responsible for employee recruitment and compensation. She was recently promoted and is now responsible only for recruitment. She is required to have in-depth knowledge of the activities involved in recruiting. Which of the following statements best describes Suzie's role?


A) Suzie's previous role and her new role are HR generalist roles.
B) Suzie's previous role and her new role are HR specialist roles.
C) Suzie moved from the role of an HR specialist to that of an HR generalist.
D) Suzie moved from the role of an HR generalist to that of an HR specialist.

E) A) and C)
F) A) and B)

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Which of the following statements is true of human resource management?


A) It refers to auditing the finances of an organization.
B) It involves generating business by identifying potential customers and ensuring customer satisfaction.
C) It involves evaluating the external competition impacting an organization.
D) It refers to designing formal systems in an organization to manage human talent for accomplishing organizational goals.

E) B) and C)
F) C) and D)

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A recruitment coordinator for a manufacturing plant and a regional HR manager for European operations in a global food company are examples of field and subsidiary HR professionals.

A) True
B) False

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Women constitute about 50 percent of the U.S. workforce.

A) True
B) False

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Which of the following is true of Generation Y workers in organizations?


A) They include the set of workers born since the mid-1990s.
B) They are expected to retire in the near future.
C) They are expected to represent 25 percent of the workforce by the year 2025.
D) They value jobs that allow them to make a social impact.

E) A) and B)
F) A) and C)

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Which of the following is the difference between a Human Resource Information System (HRIS) and software as a service (SaaS) ?


A) HRISs enable firms to rent software packages from vendors, whereas SaaS requires firms to buy licenses.
B) HRISs allowed HR to run its own reports, while SaaS functioned in vendors' data centers.
C) SaaS was popular in the 1970s, whereas HRISs gained popularity after 1989.
D) SaaS allows self-service, whereas HRISs require support from information technology staff.

E) A) and B)
F) C) and D)

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The administrative role of HR involves defining and implementing an organization's business strategy relative to human capital.

A) True
B) False

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Describe the different functions of human resource management.

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The functions of human resource manageme...

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Evelyn, an HR Executive, used to handle a variety of tasks such as employee recruitment and compensation. She was recently promoted and is now responsible for reporting current employees' job satisfaction as well as handling employee recruitment, compensation, and benefits. Which of the following statements best describes her role?


A) Evelyn's previous role and her new role are HR generalist roles.
B) Evelyn's previous role and her new role are HR specialist roles.
C) Evelyn moved from the role of an HR generalist to that of an HR specialist.
D) Evelyn moved from the role of an HR specialist to that of an HR generalist.

E) A) and B)
F) None of the above

Correct Answer

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In the context of improving employee productivity, which of the following activities is involved in aligning HR activities?


A) Changing workloads and combining jobs
B) Revising organizational structures
C) Using domestic vendors instead of employees
D) Training, developing, and evaluating employees

E) C) and D)
F) A) and D)

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Define productivity.

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Productivity is defined as a m...

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List the certification programs offered by the WorldatWork Association.

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The WorldatWork Association offers a num...

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Which of the following is a difference between a Human Resource Information System (HRIS) and PeopleSoft?


A) PeopleSoft was popular in the 1970s, whereas HRISs gained popularity after 1989.
B) PeopleSoft did not allow HR to run its own reports, whereas HRISs allowed it.
C) HRISs were run by information technology staff, whereas PeopleSoft allowed HR to run its own reports.
D) HRISs functioned exclusively in the cloud, whereas PeopleSoft functioned in vendors' data centers.

E) A) and B)
F) A) and C)

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Which of the following is true of software as a service (SaaS) ?


A) It functions in a vendor's data center and allows self-service.
B) It is software that allows HR to run its own reports and make changes with help from information technology staff.
C) It is software that functions exclusively in the cloud.
D) It requires firms to buy licenses rather than merely renting software packages from vendors.

E) C) and D)
F) All of the above

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Describe the benefits of technology in HR management.

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The increased use of technologies in the...

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Human capital is the collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization's workforce.

A) True
B) False

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SaaS agreements require firms to buy licenses rather than merely renting software packages from vendors.

A) True
B) False

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Unit labor cost is computed by dividing:


A) the total cost of workers by their average levels of output.
B) the total level of output by the total cost of workers.
C) the average level of output by the average cost of workers.
D) the average cost of workers by their average levels of output.

E) None of the above
F) A) and B)

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Which of the following programs developed by organizations focuses on the enhancement of stakeholder interests and the advancement of social good?


A) Equal employment opportunity programs
B) Corporate social responsibility programs
C) Social etiquette and behavior programs
D) Corporate social networking programs

E) B) and C)
F) A) and D)

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