Question 1

Which of the following statements about home-based work and telecommuting is most accurate?

Accepted Answer

A)  Although home-based work may become very popular in the future,only a small percentage of workers currently work at home on a regular basis.
B)  Telecommuting offers big advantages for many workers,but is likely to increase costs for employers significantly.
C)  Home-based work tends to increase the productivity of almost all workers,since people tend to be more productive when they are comfortable and can work flexible hours.
D)  Home-based work allows workers to choose their own hours and interrupt work for child care and other tasks,but this freedom and flexibility can create problems for some workers.E) B) and D)
F) C) and D)

Question 2

A problem with the Hay system of compensating workers is that:

Accepted Answer

A)  because it is relatively new,most workers and managers are unfamiliar with it.
B)  the EEOC has declared it illegal because it discriminates against older workers.
C)  it is difficult and expensive to administer because of the extensive paperwork needed to compute wages and salaries each pay period.
D)  it can lead to resentment because more productive employees may earn less than employees who do not perform as well but have worked for the company longer.E) B) and D)
F) None of the above

Question 3

The marketing manager at Cool Rags,Inc. ,was very critical of the way one of the distribution analysts was handling negotiations with a manufacturer in Malaysi
A.On a number of occasions,she thought the discussions could have resulted in more of a win-win situation.In order to follow correct procedures,the manager made notes on these issues and decided to wait until the performance appraisal,eight months down the road,to discuss the situation with the analysts.If Cool Rags has a formal performance appraisal process in place,this is the best approach to this situation.

Accepted Answer

A) True 
 B)False

Question 4

Because of legal implications,managers should not use the results of performance appraisals to make decisions about promotions and compensation.

Accepted Answer

A) True 
 B)False

Question 5

Before American Road Builders,Inc. ,permits its new employees to operate the heavy equipment it uses to build roads,it sends them to a nearby classroom where they learn the safe and proper way to work with all of the tools and equipment they will use when they perform their jobs.American Road Builders is using a training technique known as:

Accepted Answer

A)  vestibule training.
B)  offline training.
C)  job replication.
D)  modular training.E) All of the above
F) A) and D)

Question 6

In an) ______________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

Accepted Answer

A)  orientation period
B)  simulation period
C)  indentureship program
D)  apprenticeship programE) B) and D)
F) None of the above

Question 7

Which of the following statements describes the relationship between employee training and employee development?

Accepted Answer

A)  They are just two names for the same thing.
B)  Training is short-term skills oriented while development is long-term career oriented.
C)  Development is provided by the company and is designed to meet the specific needs of the organization,whereas training focuses on more general skills and normally is provided by schools,colleges and institutions other than the employer.
D)  Training focuses on conceptual skills while development seeks to improve technical skills.E) A) and B)
F) A) and C)

Question 8

Very few experienced employees have skill and knowledge that is considered a higher level than what they use at their jobs.

Accepted Answer

A) True 
 B)False

Question 9

Melville Bank is about to implement a job sharing plan.The bank is likely to find that scheduling workers for peak periods will become easier as the result of this policy.

Accepted Answer

A) True 
 B)False

Question 10

The amount most businesses spend on selecting and training workers is relatively low.

Accepted Answer

A) True 
 B)False

Question 11

Today,human resource management is viewed as a clerical function of keeping personnel records and processing payroll.

Accepted Answer

A) True 
 B)False

Question 12

Corporate managers who supervise,coach,and guide lower-level employees and serve as their organizational sponsors are called:

Accepted Answer

A)  networkers.
B)  role models.
C)  mentors.
D)  corporate guides.E) A) and B)
F) A) and C)

Question 13

The Administrative Assistant II position at Idle Time Gaming,Inc.performs word processing and spreadsheet development for two vice-presidents,and other secretarial duties as needed.Other job responsibilities include maintaining the office operations budget,receiving guests,and supervising two clerical positions.These tasks are part of the job description for this position.

Accepted Answer

A) True 
 B)False

Question 14

Sun Valley Produce finds it needs more workers during harvest times than at other times of the year.Hiring contingent workers could be an efficient way for Sun Valley to meet its temporary employment needs.

Accepted Answer

A) True 
 B)False

Question 15

Title VII of the Civil Rights Act of 1964 prohibits discrimination in hiring,firing,or compensation,based on race,religion,creed,sex,or national origin.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following reasons makes the recruiting job more challenging?

Accepted Answer

A)  The current emphasis on scientific management requires very specific job specification.
B)  Some organizations have policies that demand promotions from within that limits the pool of candidates.
C)  Reverse discrimination is essential to be sure that the workforce is balanced.
D)  There are far too many qualified candidates for each position,increasing the required paperwork.E) None of the above
F) A) and B)

Question 17

The last step of the human resource planning system is to:

Accepted Answer

A)  publish a human resource inventory listing the names,ages,job titles,skills,and other pertinent information for all employees in the organization.
B)  develop an affirmative action statement to explain how the company will meet federal government guidelines on hiring and promotions.
C)  hold a general meeting to explain the impact of the plan to employees.
D)  establish a strategic plan for recruiting,selecting,training,appraising and scheduling the labor force.E) C) and D)
F) All of the above

Question 18

Most companies that have tried job sharing have concluded that the extra cost of hiring and training additional workers outweigh its benefits.

Accepted Answer

A) True 
 B)False

Question 19

According to the Spotlight on Small Business box in Chapter 11,one way that a small business can attract qualified employees is to hire its customers.

Accepted Answer

A) True 
 B)False

Question 20

This year,International Accountants,Inc.implemented a new benefits system that gives employees the flexibility to choose among different benefit options,as long as the total cost of the benefits does not exceed a certain amount.The type of benefits package offered to International Accountants employees is an) :

Accepted Answer

A)  flexiplan.
B)  cafeteria-style fringe benefits plan.
C)  democratic benefits package.
D)  open options benefits plan.E) A) and D)
F) B) and C)

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Most companies that have tried job sharing have concluded that the extra cost of hiring and training additional workers outweigh its benefits.

Correct Answer
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Correct Answer
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Which of the following reasons makes the recruiting job more challenging?

Correct Answer
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In an) ______________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

Correct Answer
verified

Correct Answer
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Correct Answer
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The last step of the human resource planning system is to:

Correct Answer
verified

Melville Bank is about to implement a job sharing plan.The bank is likely to find that scheduling workers for peak periods will become easier as the result of this policy.

Correct Answer
verified

Because of legal implications,managers should not use the results of performance appraisals to make decisions about promotions and compensation.

Correct Answer
verified

The amount most businesses spend on selecting and training workers is relatively low.

Correct Answer
verified

Corporate managers who supervise,coach,and guide lower-level employees and serve as their organizational sponsors are called:

Correct Answer
verified

Today,human resource management is viewed as a clerical function of keeping personnel records and processing payroll.

Correct Answer
verified

Sun Valley Produce finds it needs more workers during harvest times than at other times of the year.Hiring contingent workers could be an efficient way for Sun Valley to meet its temporary employment needs.

Correct Answer
verified

According to the Spotlight on Small Business box in Chapter 11,one way that a small business can attract qualified employees is to hire its customers.

Correct Answer
verified

A problem with the Hay system of compensating workers is that:

Correct Answer
verified

Which of the following statements describes the relationship between employee training and employee development?

Correct Answer
verified

Correct Answer
verified

Very few experienced employees have skill and knowledge that is considered a higher level than what they use at their jobs.

Correct Answer
verified

Which of the following statements about home-based work and telecommuting is most accurate?

Correct Answer
verified

Title VII of the Civil Rights Act of 1964 prohibits discrimination in hiring,firing,or compensation,based on race,religion,creed,sex,or national origin.

Correct Answer
verified

Exam 11: Human Resource Management: Finding and Keeping the Best Employees

Most companies that have tried job sharing have concluded that the extra cost of hiring and training additional workers outweigh its benefits.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following reasons makes the recruiting job more challenging?

Correct AnswerverifiedShow Answer

In an) ______________ an inexperienced worker learns by working alongside an experienced employee to master the skills and procedures of a craft.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The last step of the human resource planning system is to:

Correct AnswerverifiedShow Answer

Melville Bank is about to implement a job sharing plan.The bank is likely to find that scheduling workers for peak periods will become easier as the result of this policy.

Correct AnswerverifiedShow Answer

Because of legal implications,managers should not use the results of performance appraisals to make decisions about promotions and compensation.

Correct AnswerverifiedShow Answer

The amount most businesses spend on selecting and training workers is relatively low.

Correct AnswerverifiedShow Answer

Corporate managers who supervise,coach,and guide lower-level employees and serve as their organizational sponsors are called:

Correct AnswerverifiedShow Answer

Today,human resource management is viewed as a clerical function of keeping personnel records and processing payroll.

Correct AnswerverifiedShow Answer

Sun Valley Produce finds it needs more workers during harvest times than at other times of the year.Hiring contingent workers could be an efficient way for Sun Valley to meet its temporary employment needs.

Correct AnswerverifiedShow Answer

According to the Spotlight on Small Business box in Chapter 11,one way that a small business can attract qualified employees is to hire its customers.

Correct AnswerverifiedShow Answer

A problem with the Hay system of compensating workers is that:

Correct AnswerverifiedShow Answer

Which of the following statements describes the relationship between employee training and employee development?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Very few experienced employees have skill and knowledge that is considered a higher level than what they use at their jobs.

Correct AnswerverifiedShow Answer

Which of the following statements about home-based work and telecommuting is most accurate?

Correct AnswerverifiedShow Answer

Title VII of the Civil Rights Act of 1964 prohibits discrimination in hiring,firing,or compensation,based on race,religion,creed,sex,or national origin.

Correct AnswerverifiedShow Answer

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