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Most employees who use flextime prefer to work independently of others.In order to accommodate this preference,businesses permit them to clock in and out as they wish,as long as they put in the necessary 40 hour work week.On some days,they may arrive at 6:00 A.m. ,while on other days they may decide to come in at Noon.

A) True
B) False

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Today's workers place a lower priority on leisure time than they did in the past.

A) True
B) False

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The purpose of a performance appraisal is to:


A) protect the firm from lawsuits by disgruntled employees.
B) improve employee performance.
C) obtain information for the firm's financial performance that must be provided in the annual report to stockholders.
D) give managers the information they need to determine the firm's strengths and weaknesses relative to its most serious competitors.

E) None of the above
F) B) and D)

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Top level managers can benefit from having their performance evaluated by subordinates.

A) True
B) False

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Hillary is a human resource manager with Golden Years Elder Care Services.The company is considering offering some new services,and she wants to know how many current employees have certain types of skills and training to adequately perform the new services.A document that would help Hillary answer this question is the firm's:


A) strategic plan.
B) human resource inventory.
C) organization chart.
D) social audit.

E) B) and C)
F) B) and D)

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The first step in the performance appraisal process is to:


A) perform a human resource inventory.
B) establish performance standards.
C) analyze the jobs to see what tasks must be performed.
D) meet with employees and discuss the overall objectives of the firm.

E) All of the above
F) A) and B)

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Once the job description and job specifications were written for a new marketing assistant position in his department,Lance called his HR specialist to proceed with the next step in the process of making a successful hire.After providing a timeframe for qualified persons to apply for the job,the next step in the selection process is best described as:


A) Conducting background investigations.
B) Obtaining results from physical exams.
C) Conducting initial and follow-up interviews.
D) Establishing trial and probationary periods.

E) B) and D)
F) A) and B)

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One of the most important responsibilities for professionals in the human resources field is:


A) understanding the ethical perspective of each employee.
B) filing employee medical claims.
C) to always "right past wrongs."
D) staying current with employment-related legislation.

E) B) and C)
F) A) and D)

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Chris is a member of the carpenters' union who recently achieved the classification of journeyman.This means that Chris:


A) is a contingent worker.
B) passed a written exam,but is still working to learn the basic skills needed to be a carpenter.
C) has successfully completed his apprenticeship program.
D) is an apprentice and still on the journey of becoming a certified professional carpenter.

E) A) and B)
F) A) and D)

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Greg,a control room engineer at Tri State Power,Inc.'s nuclear power plant regularly practices handling emergency situations in a computerized mockup that duplicates the sights,sounds,and experiences of a real control room under emergency conditions.TriState uses _______ to train its engineers.


A) time intensive training
B) job replication
C) vestibule training
D) job simulation

E) A) and D)
F) B) and D)

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Job sharing tends to increase absenteeism and tardiness,because part-time workers are not as dedicated and loyal as full-time workers.

A) True
B) False

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According to the American with Disabilities Act,which of the following is not an appropriate screening tool?


A) job related knowledge tests
B) personality tests
C) background investigations
D) medical exams

E) A) and D)
F) B) and C)

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A disadvantage of job sharing is that it requires a firm to hire,train,motivate,and supervise more employees.

A) True
B) False

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The Family and Medical Leave Act:


A) provides paid leave for women who choose to stay home with newborn infants.
B) provides unpaid leave of up to 12 weeks for males or females for the birth or adoption of infants,or in the case where it is necessary to care for an immediate family member who may be ill.
C) provides unpaid leave of up to 6 weeks for couples male or female) who have a new baby.
D) was recently eliminated by the Supreme Court due to an employment shortage.

E) All of the above
F) A) and C)

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Companies place a considerable amount of attention on compensation plans because:


A) firms are likely to face stiff penalties from the government if they do not offer competitive wages and salaries.
B) attracting the right employees with good compensation packages can translate into a competitive advantage.
C) it is a hygiene factor.
D) a good compensation plan will be less costly than other parts of the operation.

E) B) and C)
F) A) and B)

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The Golden Handshake is a popular method of firing or dismissing senior members of your workforce.

A) True
B) False

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Steve works in purchasing for the Department of the Army on the east coast.He arrives at work at 6:00 A.m.and leaves by 3:00 p.m.He enjoys this schedule because he is an early riser.A disadvantage to the government in allowing Steve to use flextime is:


A) morning workers are never as productive as afternoon workers.
B) there is a 1 hour window of opportunity to talk with defense contractors on the west coast,who work 8:00 a.m.- 5:00 p.m.
C) this system will increase absenteeism.
D) the government is required to hire twice as many people and spend additional funds training these individuals.

E) A) and B)
F) A) and C)

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A worker who successfully completes an apprenticeship program earns the title:


A) master craftsman.
B) journeyman.
C) senior artisan.
D) probationary craftsman.

E) None of the above
F) C) and D)

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The most likely reason a firm would pay its sales representatives a commission rather than a salary is that it wants to:


A) provide sales representatives with a strong incentive to generate more sales for the company.
B) keep the pay system as simple as possible.
C) be able to deduct the cost of compensating the sales representatives from its taxable income.
D) give the sales representatives a stronger incentive to collaborate with each other and act as a team.

E) A) and B)
F) A) and C)

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When managing your human resources,_____________ is the process of deciding who should be hired,under legal guidelines,to serve the best interests of the individual and the organization.


A) interviewing
B) applicant analysis
C) performance appraisal
D) selection

E) B) and C)
F) None of the above

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