Question 1

Whitman Tech forecasts a sales increase in several product lines, so management is planning how to expand production capacity at its three factories in Mississippi, Poland, and Thailand. The HR department prepares estimates of local labor costs and availability of workers in each location. What else should the decision makers take into account when planning labor needs?

Accepted Answer

A)   calculating of the total number of floating holidays each employee will receive
B)   the probability that newly hired employees at each location will suffer culture shock
C)   whether the country in which the factory operates has an individualistic culture
D)   if the company can put a greater emphasis on protecting workers' jobs
E)   how these considerations weigh against financial and operational requirementsF) B) and C)
G) D) and E)

Question 2

Ray works as an accountant in the headquarters of a fast-food chain. He encourages his colleagues to participate in an initiative he started that involves planting trees and flowers on the office's grounds. Ray's initiative most likely reflects a ________ culture.

Accepted Answer

A)   collectivist
B)   short-term
C)   feminine
D)   high power distance
E)   low uncertainty avoidanceF) B) and E)
G) B) and D)

Question 3

A culture with a long-term orientation will have trainees who are likely to accept development plans and assignments.

Accepted Answer

A) True 
 B)False

Question 4

U.S.-based Pearly People introduced a line of accessories that have been very popular in France, leading the company to want to open a distribution facility there. The marketing manager is optimistic and wants to scale up fast, but the HR manager advises proceeding with caution. What difference between the countries best explains the HR manager's advice?

Accepted Answer

A)   If the company replaces French workers in the future, they will have to develop new skills.
B)   HR planning addresses hiring but cannot prepare the company for a possible slowdown.
C)   French companies are developing computer systems to automate distribution facilities.
D)   French laws encourage layoffs when business slows, which is bad for morale.
E)   U.S. laws give employers wide latitude for workforce reductions, but French laws do not.F) C) and D)
G) A) and C)

Question 5

Kristen and Haley are employees of a publishing house and work together on the same team. Kristen believes that Haley hails from an individualistic culture. Which statement, if true, strengthens Kristen's belief?

Accepted Answer

A)   Haley prioritizes helping her team members attain their career advancement goals.
B)   Haley focuses on self-development and puts her needs before those of the group.
C)   Haley places emphasis on achieving upward social mobility by fulfilling common goals.
D)   Haley prefers decision making through her team members' participation in management.
E)   Haley's traits are typical of those from cultures that expect protection from the community.F) A) and E)
G) C) and D)

Question 6

A company, which has its headquarters in Japan, has branches in the United States. A Pakistani manager works in a facility in the United States. In this scenario, Japan is the ________ country, and Pakistan is the ________ country.

Accepted Answer

A)   parent; third
B)   expatriate; host
C)   host; guest
D)   third; first
E)   parent; hostF) A) and D)
G) D) and E)

Question 7

Which activity involves giving the expatriate recognition for the overseas service when the person returns home?

Accepted Answer

A)   resolution
B)   dissolution
C)   rationalization
D)   communication
E)   validationF) D) and E)
G) A) and E)

Question 8

The ________ of a country's labor force affect how and the extent to which foreign companies want to operate there.

Accepted Answer

A)   population
B)   HR practices
C)   education and skill levels
D)   cultural differences
E)   collectivism and potential for unionizationF) B) and D)
G) A) and B)

Question 9

Brandon, an American, works for a company that manufactures electronics. His managers select him for an assignment to lead the launch of a new product line in Germany. Which topic will be the most important during training to prepare him for the assignment?

Accepted Answer

A)   the advantages of U.S. culture
B)   marketing skills
C)   details about the new product line
D)   what to expect from German culture
E)   how to determine the purchasing power of his salary in GermanyF) B) and D)
G) A) and D)

Question 10

The four components of a total pay package are ________, tax equalization allowance, benefits, and allowances to make a foreign assignment more attractive.

Accepted Answer

A)   salary allowance
B)   exchange rates
C)   health plans
D)   uprooting fees
E)   base salaryF) None of the above
G) B) and D)

Question 11

Christian, an automobile engineer, is sent on a foreign assignment to Iceland. Initially, Christian is fascinated by the culture and history of the town he lived in. Within a month, he begins to feel disillusioned and discomforted by the differences in norms and values. Which term best describes this phase of Christian's experience?

Accepted Answer

A)   recovery
B)   culture shock
C)   honeymoon
D)   validation
E)   adjustmentF) A) and C)
G) A) and E)

Question 12

Owen, a British citizen, and Trevor, a U.S. citizen, are employees of an electronics manufacturing company headquartered in London. While Owen works out of the London office, Trevor operates out of New York. Which statement is true in this scenario?

Accepted Answer

A)   Owen is a host-country national.
B)   Owen is a parent-country national.
C)   Owen and Trevor are expatriates.
D)   Trevor is a third-country national.
E)   Trevor is a home-country national.F) B) and D)
G) D) and E)

Question 13

Ashlee hails from a country whose legal system is based on religious scriptures. Social and business behaviors are judged based on religious laws and legal codes to a great extent. Which aspect of culture do these conditions represent?

Accepted Answer

A)   masculinity
B)   time orientation
C)   high uncertainty avoidance
D)   individualism
E)   power distanceF) A) and B)
G) C) and D)

Question 14

The usual way that a company begins to enter foreign markets is by exporting, or shipping, domestically produced items to other countries to be sold there.

Accepted Answer

A) True 
 B)False

Question 15

Francesca, a human resource professional in the United States, is reviewing the plans to send a U.S.-born production manager to Argentina to oversee the opening of a new factory. What should Francesca most likely do about the potential for language barriers with this assignment?

Accepted Answer

A)   Because the manager must be fluent in Spanish, Francesca should assume there are no language barriers.
B)   Francesca should provide enough training to eliminate all language barriers during the assignment.
C)   Francesca should reassure the manager that English is the international language of business.
D)   Francesca should provide a trainer to teach Spanish to the manager.
E)   Francesca should select a manager who can learn Spanish and cope with language barriers.F) C) and E)
G) None of the above

Question 16

Even if employees persist and continue learning about their host country's culture, they rarely recover from culture shock.

Accepted Answer

A) True 
 B)False

Question 17

Which employee is likely to be the most motivated to take on an overseas assignment?

Accepted Answer

A)   Sean, who may have medical conditions to deal with if he travels overseas.
B)   Rachel, who has a very realistic understanding of what working and living abroad requires.
C)   Pamela, whose spouse doesn't want to shift to a new culture and learn a new language.
D)   Kelly, who is ethnocentric and has stereotypical views about other cultures.
E)   Greg, who requires extensive training to acquire the basic skills required for the assignment.F) None of the above
G) A) and E)

Question 18

Alexis, the marketing manager of a mobile phone company, is achievement-oriented and exhibits high levels of assertiveness. She creates marketing plans that will maximize financial returns and enjoys competing against other managers in the company. Alexis is most likely to be an individual whose culture reflects

Accepted Answer

A)   masculine traits.
B)   a short-term orientation.
C)   high power distance.
D)   low uncertainty avoidance.
E)   collectivist views.F) A) and B)
G) A) and C)

Question 19

Briefly elaborate on the challenges that companies face when compensating employees from other countries.

Accepted Answer

Market pay structures can differ substan...

Question 20

Several years ago, America Money Bank set up a large customer service facility in India and hired English-speaking operators to handle questions from customers. Now, although the bank forecasts continued growth, the human resource department is planning for fewer workers in India. What changes in its customer service facility is America Money Bank most likely implementing in this situation?

Accepted Answer

A)   The bank will switch to exporting these services to customers from its home office.
B)   The facility is moving to a higher-wage country.
C)   The bank does not intend to continue this service to customers.
D)   The bank is expecting the workers to handle each call faster.
E)   The facility is automating the process of answering routine questions.F) A) and E)
G) C) and D)

Exam 16: Managing Human Resources Globally

A culture with a long-term orientation will have trainees who are likely to accept development plans and assignments.

Correct Answer
verified

Brandon, an American, works for a company that manufactures electronics. His managers select him for an assignment to lead the launch of a new product line in Germany. Which topic will be the most important during training to prepare him for the assignment?

Correct Answer
verified

Owen, a British citizen, and Trevor, a U.S. citizen, are employees of an electronics manufacturing company headquartered in London. While Owen works out of the London office, Trevor operates out of New York. Which statement is true in this scenario?

Correct Answer
verified

The four components of a total pay package are ________, tax equalization allowance, benefits, and allowances to make a foreign assignment more attractive.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Which activity involves giving the expatriate recognition for the overseas service when the person returns home?

Correct Answer
verified

Ray works as an accountant in the headquarters of a fast-food chain. He encourages his colleagues to participate in an initiative he started that involves planting trees and flowers on the office's grounds. Ray's initiative most likely reflects a ________ culture.

Correct Answer
verified

Which employee is likely to be the most motivated to take on an overseas assignment?

Correct Answer
verified

Correct Answer
verified

The ________ of a country's labor force affect how and the extent to which foreign companies want to operate there.

Correct Answer
verified

Francesca, a human resource professional in the United States, is reviewing the plans to send a U.S.-born production manager to Argentina to oversee the opening of a new factory. What should Francesca most likely do about the potential for language barriers with this assignment?

Correct Answer
verified

Briefly elaborate on the challenges that companies face when compensating employees from other countries.

Correct Answer
verified
Market pay structures can differ substan...
View Answer

A company, which has its headquarters in Japan, has branches in the United States. A Pakistani manager works in a facility in the United States. In this scenario, Japan is the country, and Pakistan is the country.

Correct Answer
verified

Correct Answer
verified

The usual way that a company begins to enter foreign markets is by exporting, or shipping, domestically produced items to other countries to be sold there.

Correct Answer
verified

Kristen and Haley are employees of a publishing house and work together on the same team. Kristen believes that Haley hails from an individualistic culture. Which statement, if true, strengthens Kristen's belief?

Correct Answer
verified

Correct Answer
verified

Even if employees persist and continue learning about their host country's culture, they rarely recover from culture shock.

Correct Answer
verified

Ashlee hails from a country whose legal system is based on religious scriptures. Social and business behaviors are judged based on religious laws and legal codes to a great extent. Which aspect of culture do these conditions represent?

Correct Answer
verified

Exam 16: Managing Human Resources Globally

A culture with a long-term orientation will have trainees who are likely to accept development plans and assignments.

Correct AnswerverifiedShow Answer

Brandon, an American, works for a company that manufactures electronics. His managers select him for an assignment to lead the launch of a new product line in Germany. Which topic will be the most important during training to prepare him for the assignment?

Correct AnswerverifiedShow Answer

Owen, a British citizen, and Trevor, a U.S. citizen, are employees of an electronics manufacturing company headquartered in London. While Owen works out of the London office, Trevor operates out of New York. Which statement is true in this scenario?

Correct AnswerverifiedShow Answer

The four components of a total pay package are ________, tax equalization allowance, benefits, and allowances to make a foreign assignment more attractive.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which activity involves giving the expatriate recognition for the overseas service when the person returns home?

Correct AnswerverifiedShow Answer

Ray works as an accountant in the headquarters of a fast-food chain. He encourages his colleagues to participate in an initiative he started that involves planting trees and flowers on the office's grounds. Ray's initiative most likely reflects a ________ culture.

Correct AnswerverifiedShow Answer

Which employee is likely to be the most motivated to take on an overseas assignment?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The ________ of a country's labor force affect how and the extent to which foreign companies want to operate there.

Correct AnswerverifiedShow Answer

Francesca, a human resource professional in the United States, is reviewing the plans to send a U.S.-born production manager to Argentina to oversee the opening of a new factory. What should Francesca most likely do about the potential for language barriers with this assignment?

Correct AnswerverifiedShow Answer

Briefly elaborate on the challenges that companies face when compensating employees from other countries.

Correct AnswerverifiedMarket pay structures can differ substan...View AnswerShow Answer

A company, which has its headquarters in Japan, has branches in the United States. A Pakistani manager works in a facility in the United States. In this scenario, Japan is the ________ country, and Pakistan is the ________ country.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

The usual way that a company begins to enter foreign markets is by exporting, or shipping, domestically produced items to other countries to be sold there.

Correct AnswerverifiedShow Answer

Kristen and Haley are employees of a publishing house and work together on the same team. Kristen believes that Haley hails from an individualistic culture. Which statement, if true, strengthens Kristen's belief?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Even if employees persist and continue learning about their host country's culture, they rarely recover from culture shock.

Correct AnswerverifiedShow Answer

Ashlee hails from a country whose legal system is based on religious scriptures. Social and business behaviors are judged based on religious laws and legal codes to a great extent. Which aspect of culture do these conditions represent?

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Market pay structures can differ substan...
View Answer

A company, which has its headquarters in Japan, has branches in the United States. A Pakistani manager works in a facility in the United States. In this scenario, Japan is the country, and Pakistan is the country.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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