A) liking
B) authority
C) social proof
D) reciprocity
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A) liking
B) authority
C) social proof
D) scarcity
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Multiple Choice
A) we believe them.
B) we know the communicator.
C) the message is emotional in tone.
D) the message is one-sided.
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Multiple Choice
A) charismatic person who speaks fluently
B) power-oriented authoritative person
C) overconfident person who occasionally stumbles
D) person who says "you know" or "uh" frequently
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A) the last message
B) the first message
C) it depends on the communicator
D) it depends on the channel of communication
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Multiple Choice
A) warn them ahead of time of her need.
B) have her busy, distracting little toddler along when she makes her request.
C) write out her request for them to consider.
D) ask them on the telephone.
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A) recency
B) primacy
C) channel
D) final
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A) the central route to persuasion.
B) the peripheral route to persuasion.
C) the indirect route to persuasion.
D) the direct route to persuasion.
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A) the sleeper effect.
B) an indirect channel of communication.
C) the opinion leader effect.
D) a two-step flow of communication.
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A) peripheral
B) central
C) logical
D) factual
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A) Compliance
B) Persuasion
C) Inoculation
D) Perseverance
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Multiple Choice
A) speak unhesitatingly.
B) look listeners in the eye.
C) appear trustworthy.
D) argue with their own self-interest.
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A) peripheral
B) central
C) logical
D) factual
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A) mildly attack their position.
B) strongly attack their position.
C) mildly support their position.
D) strongly support their position.
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A) peripheral
B) central
C) logical
D) factual
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Multiple Choice
A) liking
B) similarity
C) consistency
D) physical appeal
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Multiple Choice
A) are not persuaded by television advertising.
B) fail to grasp the persuasive intent of commercials.
C) use the central route to persuasion.
D) are skeptical of television advertising.
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A) peripheral
B) central
C) logical
D) partial
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Multiple Choice
A) avoids eye contact.
B) talks slowly.
C) avoids being straightforward.
D) argues against his or her self-interest.
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